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83 Moo 5, Choeng Mon Beach, Choeng Mon, Bophut 84320 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (866)
Pool & Beach (211)
Dining (139)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Koh Samui
Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 11 hotels in Choeng Mon
Travellers' Choice
Escape to an idyllic beachfront retreat at Melia Koh Samui, blending Asia’s rich maritime heritage with luxurious rooms. Soak up the tropical ambience in a choice of unique luxury The Level Boat Suites, surrounded by beautiful gardens and sparkling pools. Soothe yourself with spa treatments, delectable dining and fun family activities, or simply unwind on a stunning sandy beach overlooking the glistening Gulf of Thailand. Whether you’re seeking a blissful beach break with your loved ones or a venue for remarkable events, Melia Koh Samui is the perfect choice.
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Hotel links
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Location

Full view
90Good for walkers
Grade: 90 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
83 Moo 5, Choeng Mon Beach, Choeng Mon, Bophut 84320 Thailand
Name/address in local language
Getting there
Koh Samui Airport3 kmSee all flights
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337Reviews14Q+A18Room tips
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Popular mentions
Jan wrote a review Aug 2021
Ko Pha Ngan, Thailand2 contributions
+1
My The Best Hotel 💙⛵⚓ JAN Love ❤ Melia Family feeling & Super Service ❤Love the Melia Team ❤ ขอบคุณ GM 👍 Super GM @Melia ุขอบคุณพี่ปลา❤คนสวยที่เป็นให้ทุกอย่างตลอดการเข้าพักจิงๆ และ ทีม รีเชฟชั่น ที่น่ารักทุกคนและดูเเลเเจนเป็นอย่างดีค่ะ ขอบคุณทีม ร้านอาหารที่ใส่ใจทุกรายละเอียดบริการที่ดีที่สุดของพี่ๆทุกคน.. อาหารอร่อยมาก 10/10 ไม่หักเลยค่ะ ทุกเมนูเลย ค่ะ ต้องยกให้ Melia samui ขอบคุณพี่ๆทีมแม่บ้าน ขอบคุณพี่ๆเบลบอยพี่ยาม ตลอดจนพี่ๆคนสวน🥰🥰 ที่น่ารักทุกคน ทุกความใส่ใจและการดูเเลทำให้ตลอดทริปที่แจนใช้บริการ อบอุ่นเหมือนทุกคนเหมือนกับครอบครัว.... ต้องขอบคุณพี่ๆ ทุกคนนะคะที่มอบความทรงจำ... และช่วงเวลาที่ดีๆแบบนี้ให้เเจน.. รับรองความประทับใจ10/10 ตั้งแต่วันเเรกจนวันสุดท้ายของทริปค่ะ.. รัก พี่ๆ ทีม Melia Koh Samui ❤❤❤
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Date of stay: April 2021Trip type: Travelled on business
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Response from Woranate Vasudhara, Other at Melia Koh Samui
Responded 2 weeks ago
Dear Janny2426, First and foremost, thank you sincerely for taking your precious time to write a review of your stay at Melia Koh Samui and for the highest ratings you have given us. We are extremely glad that you had a magnificent experience in our property and received exceptional services from our proficient colleagues. This is remarkably delightful to learn that your recent stay with us was completely incredible. Once again, thank you for placing your trust in us. We are already looking forward to your next return to Melia Koh Samui soonest. Warm regards, Woranate Vasudhara Executive Housekeeper
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Anca G wrote a review May 2021
6 contributions4 helpful votes
Hotel's Favourite
Melia Koh Samui is a great hotel. We just came back from our first visit at the resort and we will definitely come back. The location is beautiful, on Choeng Mon Beach, and the facilities are great. We initially booked 6 nights at the hotel and in the end spent 3 weeks. What impressed us also, besides the hotel and facilities, was the impeccable service. I think that the staff here is one of the best that we got to meet on our trips. Everybody, from the cleaning ladies, to the managers are very kind and very well prepared. Khun Aun, Khun Nann, Khun Eye (and the list could go on) really made our stay very enjoyable. The food should get a mention as well - the breakfast is amazing and the quality of the restaurant menu is exceptional; we truly enjoyed everything we tried during our stay. Also, we were impressed with the quick response and safety measures they took, taking into account that we visited during a surge in CoVid cases across Thailand. Although restrictions were applied on the premises our stay was still wonderful. All in all, I cannot recommend Melia enough. I think it's a great hotel for families, friends or groups of friends. We will be back for sure.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Kraisorn Chaichana, Guest Services / Front Office at Melia Koh Samui
Responded 26 May 2021
Dear 459ancag, Thank you very much for selecting Melia Koh Samui as your preferred hotel in Koh Samui and we very much appreciated your value time giving us a review. To read heartwarming comments such as yours makes all the hard work and effort of the staff seem totally worthwhile. We pride ourselves on our warm and professionally service and our aim is that each and every one of our valued guests leaves the hotel with a broad smile and a glow of satisfaction. It seems that in your case we more than achieved this. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit at Melia Koh Samui another pleasant and memorable one. Warm regards, Kraisorn Chaichana Guest Experience Manager
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Annelise L wrote a review Jul 2021
Brig, Switzerland1 contribution
We went to the Sunday Brunch on 11 July. The food, service and atmosphere were wonderful. They have a huge selection of delicious food - so much variety to choose from! Aun and Bell gave us a warm welcome when we arrived and came to check in on us throughout our meal, which was really nice! The staff were attentive and polite, both at the reception and in the restaurant. We will definitely be back! Highly recommended.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Kraisorn Chaichana, Guest Services / Front Office at Melia Koh Samui
Responded 18 Jul 2021
Dear AnneliseL15, Thank you very much indeed for taking your time to write a review of your recent visit at Melia Koh Samui and for the high ratings you have given us. We are extremely glad that you had a terrific experiences during the Sunday Brunch in our hotel and relished every components of restaurant operations and acquired exceptional services from our proficient colleagues. We retain our constant task to ensure our guests leave with lasting and valuable memories. We hope it will be not too long before we have the pleasure of welcoming you back at Melia Koh Samui. Warm regards, Kraisorn Chaichana Guest Experience Manager
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Kevin.abk wrote a review Jul 2021
Ko Samui, Thailand11 contributions1 helpful vote
The hotel landscape is beautiful and I love the swimming pool design. The food was tasty. I love cocktails as well. Nid who works at restaurant’s bar did nice cocktails. She pays attention to details. Nice room and well cleaning. Overall was great! Lovely staff.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Kraisorn Chaichana, Guest Services / Front Office at Melia Koh Samui
Responded 18 Jul 2021
Dear Kevin_abk, First and foremost, thank you sincerely for taking your precious time to write a review of your stay at Melia Koh Samui and for the highest ratings you have given us. It was a pleasure to welcome you recently and we are thrilled to learn that you had an amazing experience with us and enjoyed our accommodations and services. Since we have a very passionate team, nothing is more rewarding to us than to hear our guests say that they had such a great stay. We sincerely hope to see you again soon at Melia Koh Samui. Warm regards, Kraisorn Chaichana Guest Experience Manager
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00Honey00 wrote a review Jul 2021
United States26 contributions28 helpful votes
My boyfriend and I stayed in Melia for 8 nights and we look back with fond memories but if you are a potential guest looking to see if it is 'worth the hype' and 'value for money' or a management staff looking for some constructive feedback, here's the deal... It is a great family hotel, but it may not offer that luxurious, absolutely impeccable 5-star service you hope to get. Let me explain what happened: Pro + Beautiful beautiful room and venue - I mean the swimming pool is one of a kind + Absolutely delicious breakfast menu + Really polite and personal staff who are trained to ask about your day and take a genuine interest (Special thanks to Khun Pop, Khun Arm) + Thoughtful anniversary upgrade and cake + Free recreational activities Cons Booking : my boyfriend and I have been trying to get good deals online on hotels when I came across a really (too good to be true) deal on Trip.com. We booked it and waited. The booking didn't get confirmed for few days. Anyways, in the end the booking got cancelled last minute and when I contacted Trip.com and Melia, they started blaming each other. Alright, forget about it. We found another deal on their website but somehow could not use the code when we were booking, we called their hotline which led to a global call centre, and staff with a European accent answered my call. He didn't even seem to be certain about the Melia Koh Samui outlet and were not aware of the location-specific promo that went on When I explained my situation, at first, he COMPLETELY misinterpreted my issue and started mansplaining to me on how sometimes the total price of the stay is before tax... I'm sorry.. How did my problem with applying promo code somehow got translated into the issue of me not knowing how hotel price works?? IF I WANTED EUROPEAN SERVICE HELL, I WOULD BE IN EUROPE BUT I'M NOT. The way he spoke was super patronising and unhelpful. Anyways, called Melia a few times (now to the Thai office) regarding this special pricing, and got the booking... This moves on to my next point Concierge: Somehow there's a huge service discrepancy between the concierge team and the rest of the staff - it is almost like they are not part of the same hotel. Let me explain... The rest of the staff (restaurant, pool, room, even security) are significantly more friendly, helpful and service-oriented than the concierge team. I start to wonder what is their main role in making my stay comfortable. During the booking over the call, I was always faced with very lacklustre voice behind the phone. During my stay, I wanted to book a spa package so went to the concierge for the menu, they asked me to wait... and then told me to go to the spa to get it myself. When I wanted to request for a rice porridge (which was on the breakfast menu but not in the dinner menu) for room service dinner and called the concierge, who asked me to check the menu via QR code.., Yes, I was fully aware of the QR code menu, the reason I called was to ask if it was doable. And then the concierge said she will check with the kitchen, put me on hold and then came back only to ask me to call the kitchen myself, without even bothering to directing my call to the team. Then what are they actually a 'concierge' for? So confused. Special 'private' dinner: My boyfriend paid for a special private dinner on the beach for our anniversary. It was supposed to be a surprise until on the day of the check in, the concierge asked us to prepay for it, in front of me - so that took the surprise out of the equation. It was not a cheap meal. On the day itself, when we went down to the beach on time, they were somehow still setting up the table and the lights were not ready.... we literally stood next to the staff and watch them set up our 'special romantic dinner'... Apparently, there was a miscom within the team and they were expecting us 30 minutes later. Anyways, no problem, dinner went on.. We were seated on top of picnic mats on the beach and we had to endure some inconsiderate people walking so close to us and the staff were not there to stop them from entering the area of 'private' dinner, so it wasn't so private. Last but not least, they totally forgot our last course and shoved a bill on our face - politely. We received the bill, signed it and on our way back to our room, we realised that we were not served our last course... The dinner was remembered as a bit of a joke really... Anyways, overall a great stay with beautiful rooms and absolutely delicious breakfast. Will I come back? Yes! But am I 100% happy with what I paid for? Maybe not. Therefore, the four stars.
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Date of stay: March 2021
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Room Tip: Strongly recommend the pool-access rooms, really beautiful.
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1 Helpful vote
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Response from Kraisorn Chaichana, Guest Services / Front Office at Melia Koh Samui
Responded 18 Jul 2021
Dear 00Honey00, Thank you for kindly taking the time to write to us and share your stay experience at Melia Koh Samui. We are delighted that your overall stay experience was great and you enjoyed our facilities, food, and services. However, we are terribly sorry for the shortcomings you experienced during your stay with us. Pursuant to service concerns you brought up to our attention: booking process, Melia hotline service, concierge service and private dinner - rest assured all these are being addressed one by one with the hotel team leaders’ as well as The Global team concerned to carefully look into the matter for improvement immediately. I will also follow up very closely with our team to ensure that all service points have been improved and no reoccurrences. Lastly, I would like to sincerely apologize to you once again as we should have offered a flawless memorable stay experience to you. We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort and regain your confidence in us. I will also be glad to be of any assistance if you could reach me prior you next trip. Warm regards, Kraisorn Chaichana Guest Experience Manager
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LOCATION
ThailandSurat Thani ProvinceKo SamuiBophutChoeng Mon
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Frequently Asked Questions about Melia Koh Samui
Which popular attractions are close to Melia Koh Samui?
Nearby attractions include Cocktail King (0.3 km), Choeng Mon Beach (0.2 km), and Savile Row Bespoke Tailor (0.3 km).
What are some of the property amenities at Melia Koh Samui?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Melia Koh Samui?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Koh Samui?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Melia Koh Samui?
Yes, free parking is available to guests.
What are some restaurants close to Melia Koh Samui?
Conveniently located restaurants include Akbar, Pecore Nere, and Krua Thai Restaurant.
Are there opportunities to exercise at Melia Koh Samui?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Melia Koh Samui have an airport shuttle?
Yes, Melia Koh Samui offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Melia Koh Samui located near the city centre?
Yes, it is 0.5 km away from the centre of Choeng Mon.
Are any cleaning services offered at Melia Koh Samui?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Koh Samui offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.