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Sugar Ridge

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Sugar Ridge
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931 Reviews from our TripAdvisor Community

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Showing 898: English reviews
United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed yesterday NEW

This resort has a unique setting as it is situated on a hillside, the views of Jolly Harbour are beautiful. We were in a room of the higher numbers which we walked to most of the time as we appreciated the exercise, but on occasion we took the handy shuttle which was prompt and the drivers friendly. Full breakfast was... More 

Helpful?
Thank mudlark74
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

There seems to be a bug infestation at the room that we stayed in. My boyfriend and I had many small red bites on our legs and arms. It seemed like either flea / bed bug bites on the hind sight. Generally the rooms need better cleaning. We saw a bag of dirty bedsheets left in our room after the... More 

Helpful?
Thank physicsistic
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your TripAdvisor review, though we would have liked to have heard about this situation while you were on property. We are at a loss as to what you may have come in contact with. We have a very strict hygiene program we follow, and we have had no other reports of any situations occurring. We also have... More 

Amersham, United Kingdom
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 days ago NEW

This hotel is lovely small blocks of rooms nestling in beautiful gardens on a hillside. The room was immaculate. plenty of storage space, balcony with splash pool and wetroom. we were on the second level and had a lovely view over the lush green trees and bushes to the sea. The main bar, pool and restaurant were really pretty and... More 

Helpful?
Thank Laura M
London, United Kingdom
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 days ago NEW

I will start by stating that the staff are friendly - as we found wherever we have been in Antigua, but the level of professionalism is sometimes woeful. This was only a short stay and we didn't eat in the restaurant every evening, but when we did it bordered on a shambles. On one occasion we ordered a bottle of... More 

Helpful?
Thank London A
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

We were in Room 40 which is lovely and a good little walk away from main buildings, and when we were flooded the hotel staff were amazing. The hotel is pretty and facilities are good However what makes this hotel amazing is it staff who are the most friendly team ever. I cant remember the last time I went anywhere... More 

Helpful?
1 Thank Lorraine A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Just home from a ten night stay at sugar ridge and the place was everything we had wished it would be plus more. The grounds are beautiful with the views from the upper infinity pool unreal, plus being spread out over a large area means the hotel feels pretty empty even when all the rooms are full. We weren't all... More 

Helpful?
2 Thank Josh F
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

After a 10 day stay we hope that sense of “chill” lasted even after you got home! You did a great job of pointing many of the items that make a Sugar Ridge stay what it is: great food, comfortable, stylish accommodations, spectacular scenery and caring, attentive team members. We’re happy you had such a memorable time, and we hope... More 

London, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

This resort was exactly what I was looking for. Quiet, relaxing and friendly. The staff at Sugar Ridge were all great and very accommodating and most helpful. A special recognition to Carleen who worked at the pool bar. The room was very spacious and had a beautiful view of the harbour. It was very nice to sit out on the... More 

Helpful?
2 Thank rodmax
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you do much for staying with us on your recent visit to Antigua. For centuries Antigua has been a meeting place for people from around the world, and as you’ve seen for yourself, it still is. Sugar Ridge is laid out so you can meet your fellow guests and find those common reasons why we all seek the warmth... More 

Oxford UK
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

We are staying here as I write this review !! Ok the positives rooms are nice beds comfortable clean . Nice bathroom . Small boutique hotel which we like nice pool area with nice sun beds not many but it is never busy so we havenever had a problem whatever the time of day . Well equipped gym . Staff... More 

Helpful?
Thank JayneDaveMorris
Wilton, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Resort with lovely, accommodating staff. All the employees at the main desk, as well as the shuttle drivers and beach staff were so helpful to us. It is obvious that all the staff really try to pay attention to the guests and their needs. The resort offers free shuttle rides to the beach- it's not directly on the beach but... More 

Helpful?
Thank NCP2014
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you so much for spending time with us at Sugar Ridge on your recent trip to Antigua – it’s very much appreciated. Our staff here are an excellent example of the warmth of the people of Antigua, and the hospitality we want you to feel while you’re with us. We do applaud your sense of gastronomic adventure trying out... More 

Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We found our room to be spacious with enormous super comfy bed and good sized walk in shower. The air con was quite noisy but cool enough in the evening not to be required. We didn't use the plunge pool, but enjoyed the verandah outside. The gardens all around the hotel buildings felt very tropical, we enjoyed spotting local wildlife... More 

Helpful?
1 Thank anna M
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

It is gratifying when we read that guests would “love to return” to Sugar Ridge after spending time with us. Our team is indeed genuine in their enthusiasm for their work here, but most importantly, in their desire to ensure our guests are comfortable and share in our warm hospitality. We will pass along your kind remarks to our chef... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 

Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range: €204 - €542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Ridge 4*
Number of rooms: 60
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
Sugar Ridge Antigua/Jolly Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Ridge staff and other travellers.
39 questions
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See all questions (39)

Questions? Get answers from Sugar Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking reception and the sea have the best views.”
 of 5 bubbles lauramK7946TL, 29 Nov 2016 | Read review
“Make sure it is close to reception - rooms are located on a very steep hill and getting to even the lower rooms is a trek.”
 of 5 bubbles X3800TImiket, 28 Nov 2016 | Read review
“for accessability lower numbered rooms”
 of 5 bubbles LorraineA415, 28 Nov 2016 | Read review
“An upper room will have the best views but the longest walk from reception.”
 of 5 bubbles joshf627, 25 Nov 2016 | Read review
“All rooms have nice views.”
 of 5 bubbles rodmax, 24 Nov 2016 | Read review
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