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Pestana Vintage Porto

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Praca da Ribeira, 1, Porto 4050-513 Portugal
Lowest prices for your stay
US$245
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Free cancellation until 20/10/21
Pestana
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HurbUS$264
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Traveller (803)
Room & Suite (226)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#23 of 153 hotels in Porto
Location
Cleanliness
Service
Value
Travellers' Choice
In one of the most prestigious areas of Porto, the Ribeira historic district you will find the Pestana Vintage Porto, constructed as a group of 18 buildings that have been named a UNESCO World Heritage Site. Postcards always feature the hotel right in front of the Douro River, which blends in nicely with the other historic buildings in the area. We welcome you with an atmosphere that is at once vintage and contemporary, luxurious and romantic. The RIB BEEF & WINE restaurant is the place for true connoisseurs of great beef and wine. All rooms have Wi-Fi and some feature views of the Douro River, the Wine Cellars of Gaia and the D. Luís Bridge.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Boating
Evening entertainment
Children's television networks
Car hire
Business Centre with Internet Access
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Full body massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, Portuguese
2156Reviews47Q+A100Room tips
Traveller rating
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Popular mentions
Luv2TravelNY15 wrote a review 12 Oct
New York City, New York149 contributions139 helpful votes
We had a river view room with a small (can’t sit on it) balcony. Overlooking the river and bridge is spectacular. Street below is crazy busy but with the windows closed it is quiet enough to sleep. The hotel is located on one of the busiest squares in Porto. The staff seemed overwhelmed. The front desk, while helpful, often had a line and there were a lot of people staying at the hotel. The breakfast is a large self-service buffet. Sitting outside was the ticket and made for a great start to your day. We didn’t learn that you could also order omelets or eggs Benedict until our last day there and spotted a small sign on one of the tables. This was something the dining staff should have informed us about. One of the dinner recommendations near the hotel was disappointing so I would make reservations based on your own research.
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Date of stay: October 2021
Value
Location
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Response from Bruno Ribeiro, General Manager at Pestana Vintage Porto
Responded 3 days ago
Dear Mr./Mrs. Luv2TravelNY15, Thank you for taking the time to provide us with your feedback on your experience at Pestana Vintage Porto. Your opinion is crucial for us to improve how we work. We would like to thank you for staying at Pestana Vintage Porto. We would be delighted to welcoming you again during your next stay. Kind regards, Bruno Ribeiro General Manager
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Kang Shik K wrote a review Sep 2021
1 contribution1 helpful vote
The PESTANA brand has some great hotels in great locations, its a shame they don't invest in their staff more in giving their guests that 5 Star feeling. This is not the first PESTANA hotel I have stayed at and each time I hope for the best yet it always ends up disappointment, I will know better know not to book in of of their hotels again. The hotel is beautiful, located beautifully in by the water. We had to carry 3 large suitcases down a very steep cobbled road/footpath as we were dropped off by our Uber driver at the top of the road and informed he could not go any further and we would have to walk. We goto the hotel a d there was very little willingness for the door.an to assist us with the luggage, we later found out that local taxis could come down to the hotel entrance but not Uber cars. Like in other PESTANA hotels the hall ways of the hotel smelled of cigarettes or cigars which was unpleasant, fortunately the room did not smell of cigarettes. We settled in and asked for couple of toothbrushes and some ice, 30 min. Later some ice cubes and one toothbrush arrived, when I mentioned I needed two brushes he said he will mention it at the desk and after waiting 45min I gave up waiting and went to bed. Breakfast was more like a holiday Inn rather than a 5 star hotel, no real hot breakfast and everything self services including drinks. At checkout noone really seemed interested if we enjoyed our stay and we left knowing we were not going to come back. It's a shame as with small changes the service could match the building an become a truly 5 star hotel.
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Date of stay: September 2021
Rooms
Location
Service
1 Helpful vote
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Response from Bruno Ribeiro, General Manager at Pestana Vintage Porto
Responded 3 weeks ago
Dear Mr./Mrs. Venture592819, Thank you for taking the time to provide us with your feedback on your experience at Pestana Vintage Porto. Your opinion is crucial for us to improve how we work. We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused. We have shared your comments with our teams to ensure that improvements will be made. We would like to thank you for staying at Pestana Vintage Porto. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay. Kind regards, Bruno Ribeiro General Manager
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Deme S wrote a review Sep 2021
Santa Cruz, California8 contributions5 helpful votes
We only stayed one night on Porto prior to our departure on a riverboat cruise. What a surprise! Our cab (prearranged through the hotel) quickly picked us up at the airport and dropped us directly at the front door. The location could not be more perfect, adjacent to the Douro and within steps of the historic center of town. Restaurants are in endless supply and street entertainment abounds! The hotel itself is magical, with a charming and most accommodating staff. The lobby and guest rooms offer a historic with slightly modern vibe. I love the feeling of a centuries old building carved out into the present with beautiful windows and all the latest technology. Our room located on the third floor was spectacular! I requested and paid extra for a room with a view. The three windows with two onto French balconies offered panoramic views of the Douro. Linens were soft and top quality and the bed firm but soft. Breakfast included in the price was quite extensive with made to order eggs and an espresso bar. Local Cheeses, fruits, breads, pastries, and local meats. We couldn’t have asked for more! We will be back again someday and will be sure to send all of our friends!
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: View on upper floor
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Response from Bruno Ribeiro, General Manager at Pestana Vintage Porto
Responded 3 weeks ago
Dear Mr./Mrs. demes2014, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto. Best regards, Bruno Ribeiro General Manager
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HeatherRose wrote a review Sep 2021
London, United Kingdom2 contributions
Hotel is perfectly located in the midst of a lively area. Our room didn’t overlook the river and was rather dark and drab. But the staff were so friendly and helpful, and our stay was shor, so we overlooked the shortcomings. Breakfast was excellent quality
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Bruno Ribeiro, General Manager at Pestana Vintage Porto
Responded 3 weeks ago
Dear Mr./Mrs. R3871, On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, Bruno Ribeiro General Manager
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Sherif S wrote a review Sep 2021
7 contributions1 helpful vote
Des. pite the good location and the reasonable stay I would like to warn potential customers of the financial conduct of this hotel, when i checked in I was told I need pre-authorisation by the reception staff that I agreed to do. I questioned why I had the bill looking like I paid already for my stay but was told that It will be held in bank for the hotel. When I came to check out the reception staff made my pay for the full amount of my stay separate of my pre=authorisation and the money came out of my account. Funnily enough I am in a situation that I have paid for my stay and still the full shout they pre-authorised is held for the hotel in my bank.I called my bank and they told me the hotel has to release the money and despite many requests I got no where with the hotel front office or financial department. I am really considering my next steps as they are not very helpful. Beware. Despite such a good time in Porto it left me with a very bad taste worrying about this poor management.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Do not accept this pre-authorisation at check in
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Response from Bruno Ribeiro, General Manager at Pestana Vintage Porto
Responded 3 weeks ago
Dear Mr. Sherif S, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. Concerning the issue you are reporting let me mention that we practice an international hospitality business rule which is a pre-authorization in the moment of the check in as a guarantee for the stay as well as for the extras, and then the normal charge of consumptions at the end of the stay. Sometimes what happens with certain banks is that they take sometime in order to process the refund of the pre-authorizations. We didn´ t held your values Sir, we already checked with credit cards POS system company that moderates these transactions in Portugal and they did advise us that we should contact the client in order to approach the provider of the credit card back in the country, in order to advise the timing of refund of the blocked amount. For your information some banks do it immediately, other might take up to 21 days. We would like to sincerely apologize for any inconvenience caused but it is not on our domain. We appreciate that you chose Pestana Vintage Porto for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Bruno Ribeiro General Manager
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PRICE RANGE
US$188 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana hotel porto, porto pestana hotel
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
109
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Frequently Asked Questions about Pestana Vintage Porto
Which popular attractions are close to Pestana Vintage Porto?
Nearby attractions include Ponte de Dom Luís I (0.3 km), Fado na Baixa (0.2 km), and Cais da Ribeira (0.1 km).
What are some of the property amenities at Pestana Vintage Porto?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Pestana Vintage Porto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Vintage Porto?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Vintage Porto?
Yes, parking is available to guests.
What are some restaurants close to Pestana Vintage Porto?
Conveniently located restaurants include The Ribs, Viva Creative Kitchen, and Bota & Bira.
Are any cleaning services offered at Pestana Vintage Porto?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Vintage Porto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Vintage Porto?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Pestana Vintage Porto?
Many travellers enjoy visiting Palacio da Bolsa (0.2 km), Porto Cathedral (Se Catedral) (0.3 km), and Igreja de São Francisco (0.1 km).