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Porto Palacio Congress Hotel & Spa

About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Porto Palácio Congress Hotel & SPA is a 5 star hotel located on the Avenida da Boavista in the city of Porto. With 251 rooms elegantly decorated here everything is meticulously tempered with comfort so that each stay is unique, for work or leisure. The hotel has 2 Restaurants, Portobeer - Brewery Restaurant and Madruga Restaurant for buffet breakfast and events. You can also relax in one of the two bars, Nautilus, in the lobby of the hotel and the Vip Lounge on the 19th floor, with a breathtaking panoramic view over the city of Porto. The Porto Palácio Congress Hotel & SPA complex also includes a Congress Center with capacity for up to 600 people, including 11 equipped meeting rooms and a multifaceted space that combines SPA and hairdressing and where each treatment is an invitation to relax, revitalize and rejuvenate.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Accessible rooms
Good to know
HOTEL STYLE
Business
Luxury
HOTEL CLASS
Location
Full view
83Good for walkers
Grade: 83 out of 100
212Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
Reviews (995)
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348 results
Traveller rating
155
131
38
13
11
Traveller type
Time of year
LanguageEnglish
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155
131
38
13
11
Show reviews that mention
All reviews rooftop bar vip lounge great gym star hotel top floor executive room nice hotel swimming pool business trip hotel experience hotel guests comfortable rooms city centre two nights would highly recommend this hotel mini bar air conditioning
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1 - 5 of 348 reviews
Reviewed 2 weeks ago

Not in a fantastic location, but near the Parque da Cidade do Porto and the beach and fort of Foz do Douro. The hotel itself is excellent in general, though we found the beds rock hard, so much so that I had to request extra...More

Date of stay: August 2018
Thank ejsukidoo
Response from PPHOTEL, Gestor de Relações com o Cliente at Porto Palacio Congress Hotel & SpaResponded 1 week ago

Dear ejsukidoo, Thank you so much for sharing with us your experience on Porto Palácio Congress Hotel & SPA. It was a pleasure welcoming you in our hotel! We appreciate your comments regarding our Hotel, as it is only possible for us to improve the...More

Reviewed 4 weeks ago via mobile

Lives up to its five star rating! Great staff who all go the extra mile. Great roof top restaurant. No complaints whatsoever. (Use the valet parking for a convenience). A bit out of the city but the open top hop on hop off bus stops...More

Date of stay: November 2018
Thank Racingjohn789
Response from PPHOTEL, Gestor de Relações com o Cliente at Porto Palacio Congress Hotel & SpaResponded 2 weeks ago

Dear Mr. Racingjohn789, Thank you so much for the positive comments regarding the experience you had at the Porto Palácio Congress Hotel & SPA. We are delighted to know that our services have lived up to your expectations and that our employees have made a...More

Reviewed 7 November 2018 via mobile

Here is my story about this hotel, As I came up to my floor,after running for an hour on the trade mill, completely sweating, I encountered the maid. We exchange greetings and I went into my room. A minute later a nock on the door....More

Date of stay: November 2018
1  Thank MidnightinParis8
Response from PPHOTEL, Gestor de Relações com o Cliente at Porto Palacio Congress Hotel & SpaResponded 9 November 2018

Dear Mr. MidnightinParis8, First of all we want to thank the choice made by Porto Palácio Congress Hotel & Spa and time to share your experience. In fact we are very proud of our team when they can provide unique moments in the life of...More

Reviewed 29 October 2018 via mobile

The hotel is fabulous, great pool and one of the best Breakfast we have had, also, the room was comfortable, clean and spacious however the service is totally awful. (I must be fair here, the housekeeping staff was always very nice to us). The receptionist...More

Date of stay: July 2018
Thank J6053QHamandaf
Response from PPHOTEL, Gestor de Relações com o Cliente at Porto Palacio Congress Hotel & SpaResponded 7 November 2018

Dear Mrs. Amanda F, Thank you for taking the time to share your feedback at TripAdvisor. Please accept my sincerest apologies for having missed the opportunity to make this a special stay. We appreciate your comments and will personally address the areas of concern you...More

Reviewed 25 October 2018

First time in Porto and this hotel did not disappoint. The reception staff were so friendly and helpful from the minute our taxi dropped us off. My friend and I had booked room only. The twin room was very spacious on the 16th floor with...More

Date of stay: September 2018
1  Thank Maralyn T
Response from PPHOTEL, Gestor de Relações com o Cliente at Porto Palacio Congress Hotel & SpaResponded 3 November 2018

Dear Mrs. Maralyn T, Thank you for the preference shown for Porto Palacio Congress Hotel & Spa and the review so positive shared on Tripadvisor Effectively makes us very happy to see that our service and staff made your stay remarkable. The staff will be...More

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Questions & Answers
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vmchettigeri
31 March 2018|
AnswerShow all 5 answers
Response from PPHOTEL | Property representative |
Dear future host, We would like to thank you for choosing the Porto Palácio Congress Hotel & Spa. At the entrance of the hotel there is a desk next to the reception where the employees Inês Magalhães and Ana Rita Ramos... More
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Chesterlady
7 May 2017|
AnswerShow all 2 answers
Response from v_qujaukitsoq | Reviewed this property |
The airport in Porto is only 15-20 minutes away from the hotel. The hotel is a 5-star resort, so it is pricey. But look for discount through hotel apps, you can actually get decent deductions. Write if you have further... More
1
Vote
Michaël M
30 December 2016|
Answer
Response from Fady J | Reviewed this property |
call them and ask to transfer your call to the spa.
1
Vote
Room Tips
"Best Views"
Reece-Travology
29 Jun 2018
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"Couldn't hear a sound on floor 11, although a lower floor may be better due to elevator speeds!"
deanwarner99
28 Apr 2018
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"get a room on 10th floor or above to avoid staring at a not very attractive residential block if you are..."
GeraldineO71
5 Mar 2018
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"A wonderfuk view"
pamarques78
24 Jan 2018
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PRICE RANGE
US$116 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto palacio congress hotel portoporto palacio congress hotel and spa
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
251
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