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Hotel Cristal Porto

Travessa Antero de Quental 360, Porto 4000-087 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (355)
Room & Suite (101)
Dining (40)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Cristal Porto
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#31 of 149 hotels in Porto
Travellers' Choice
With almost a quarter of a century of history, the new Cristal is born, right in the heart of Porto, the city that lent its name to Portugal- Hotel Cristal Porto. Distinguished in 2012 and 2014 as the "Best European Destination" (by the European Consumers Choice),the city is known worldwide not only for its wine, culture, bridges,ancient and contemporary architecture, its historic centre, classified as World Heritage Site by UNESCO, but also for the quality of its restaurants and cuisine, with basis on the warmth of its people, who provides the city with life, character and identity. Located near the "Igreja da Lapa" (Lapa Church - one of the city's iconic churches), the Hotel Cristal Porto is only 800 meters away from the avenue that is considered the living room of the city, Avenida dos Aliados. This avenue opens us the doors to the charms of every nooks and crannies of an area of great aesthetic value and scenic personality, with an incredibly rich landscape, as a result of the terrain complexity, the harmonious manner in which all the streets intertwine, the location of grand buildings and monuments, the unique link with the Douro river and the Atlantic Ocean, and the diverse visual effects depending on the weather and light. Designed with customer comfort and refinement in mind, this new four star Hotel unit offers 94 bedrooms, including suites, superior, deluxe, standard and connecting rooms, as well as specially adapted rooms for disabled guests. Restaurant for up to 200 people, Bar, 2 meeting rooms with 270m2 and 140m2, respectively,a 400m2 outdoor garden and private parking for 78 vehicles (subject to additional charge per night) Come and enjoy our services and let yourself fall in love with Porto, a wonderful, fascinating and charming city that is waiting to be discovered.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Car hire
Conference facilities
Car park
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish, Italian and 1 more
454Reviews17Q+A19Room tips
Traveller rating
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Time of year
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Popular mentions
Liz M wrote a review 4 Jun
Colwyn Bay, United Kingdom38 contributions8 helpful votes
A lovely hotel - gorgeous furnishings and decor. Friendly and helpful staff -ready to advise, guide and answer any queries. The breakfast was fresh and tasty and offered a wide range of choice. A special shout-out to Leo who was the friendliest bar tender in town!
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: We asked for a larger room which was well worth the extra charge per night! Very spacious with a...
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Sybren D wrote a review Sep 2020
Utrecht, The Netherlands94 contributions36 helpful votes
The modern hotel is good and we had nothing to complain about. The hotel has a parking garage Of its own and us located at a 5min walking distance from the metro station. Measures to deal with hygiene to prevent COVID19 infection were well implemented in the hotel. The small staff (staff reductions due to the corona situation I guess) worked hard to still provide their guests the best of service. Especially my compliments to them !
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
MrSmith74 wrote a review Jul 2020
Brussels, Belgium489 contributions84 helpful votes
Not worth 4 stars. Check in was so unprofessional, she did not find our names, asked if we booked, if we where in the right hotel , while our name was on the voutcher, she could just read our names, the check in took houres, cheaply furnished, 1 elevator didn't work, very small bed, very poor erea op Porto, very far from the historical center, compared to other experiences in 4 stars hotel this is just the worse ever, product in the bathroom where not replenished, don't book this hotel, its no value for your money, the management do not care about complaints and blames the customer
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
Chris D wrote a review Apr 2020
Somerset, United Kingdom158 contributions94 helpful votes
We stayed for three nights after travelling onwards from a stay in Lisbon. Excellent reception staff, very helpful and friendly. Rooms were very clean with very modern furnishings. The hotel is a little way out from the riverside area but taxis are cheap and plentiful as is the Metro. Super breakfasts, but evening dinner choice was sparse. Reception recommende a local restaurant which was very good - Chamico - about two blocks away.
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Date of stay: March 2020
Sleep Quality
2 Helpful votes
DezzerG wrote a review Mar 2020
Mirfield, United Kingdom66 contributions37 helpful votes
Selecting a hotel is always a compromise, in this case we traded off cost against location, accepting “better” accommodation at a 15 minute walk from the city. It all looked flat enough on the map, but what we didn’t know was that it’s downhill into the city and uphill back, but for folk enjoying a daily walk that’s not an issue, it’s enforced exercise. (Tip - if walking, turn left outside the reception entrance rather than right; it’s not as “run down”). Taxi from airport about 25euros, 20 minutes; return taxi 30euros and a smug smile. Our 3-bed room was spacious, but the lack of coffee and milk in our room was irritating. A few platitudes were offered; “triple rooms don’t have coffee”, “housekeeping(sic) has gone home”, and “try the restaurant”. Yes, we had a kettle and, yes, we had some tea packets, but this isn’t normal practice, is it? (It’s been mentioned in a previous review, and we did overhear somebody else making the same comment. A storm in a teacup, perhaps). Our only other comment was that the gardens are “under construction”, which is a pity as we would have appreciated a quiet outdoor location to rest in the sunshine, presumably with a cup of black tea. Niggles apart, the hot and cold breakfast was excellent and enough to set anybody up for an active day ahead. The staff deserve a specific mention, being very helpful. When returning home, we needed to leave around 7.45am, and the staff let us in ahead of the usual 7.30am start which was much appreciated. The evening buffet also deserves a mention, decent value at 15euros a head. For this you get soup, pinchos, salads, meat/fish option(s), fruit and cakes. After a day’s sightseeing, we just took our time and sampled everything the buffet had to offer. Just one comment, which we did point out, was that some food was, well, to be honest, a bit too cool for our liking. Overall, a solid 4-Star hotel.
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
US$75 - US$193 (Based on Average Rates for a Standard Room)
PortugalNorthern PortugalPorto DistrictPorto
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Frequently Asked Questions about Hotel Cristal Porto
Which popular attractions are close to Hotel Cristal Porto?
Nearby attractions include Escape Challenge (0.03 km), Beer Kingdom (0.2 km), and Jardim do Marques (0.5 km).
What are some of the property amenities at Hotel Cristal Porto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Cristal Porto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cristal Porto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Cristal Porto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Cristal Porto?
Conveniently located restaurants include Restaurante Sonetos, Restaurante Augusto, and Churrasqueira Paraiso.
Are any cleaning services offered at Hotel Cristal Porto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Cristal Porto offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Cristal Porto?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Hotel Cristal Porto?
Many travellers enjoy visiting Palacio da Bolsa (2.2 km), Igreja de São Francisco (2.2 km), and Porto Cathedral (Se Catedral) (2.0 km).