Castanheiro Boutique Hotel
Rua Castanheiro 31, Funchal, Madeira 9000-081 Portugal
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#4 of 99 hotels in Funchal
Location
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Service
Value
2022 Travellers' Choice Best of the Best
In the heart of an historic zone, just a few steps away from the City Hall, this four star hotel arose from an innovative concept blending design, detailed architectural restoration and a welcoming atmosphere. With 81 rooms it boasts a lap pool where guests will enjoy panoramic views overlooking the Bay of Funchal and panoramic jacuzzi, two steps away from the main shops, museums, restaurants and bars in the city. The hotel has 4 room types (Standard, Deluxe, Junior Suite and Suite) and also the following facilities: Til Spa: is unique in Madeira with "Voya" biological treatments, using organic seaweed wraps and beauty treatments with all the power of nature. Has two treatment rooms, indoor swimming pool, Sauna a Turkish bath and a gym. A Mediterranean Restaurant called Tipografia. A Coffee, Tea and Cocktail Bar called Iris. A Deck & Lounge Bar called Pretas, located at our magnificent terrace. A conference room. A private Garage . A Hairdresser. The hotel also offers free Wi-Fi.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Conference facilities
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
243Restaurantswithin 0.5 km
115Attractionswithin 0.5 km
Contact
Rua Castanheiro 31, Funchal, Madeira 9000-081 Portugal
Name/address in local language
Getting there
Car HireSee all Funchal car hire
1042Reviews77Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Just returned from 7 wonderful days of relaxation I am always sceptical about the room until I actually open the door As I had booked a suite I was expecting something pretty decent but the room exceeded my expectations It consisted of large bedroom with 4 poster bed separate lounge with quality furniture a tv in each room a hallway leading to a very large high spec bathroom The suite had many extras that are too many to mention The breakfast was excellent and the restaurant top quality as were the staff A most enjoyable break well done Castenheiro
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 4 days ago
Dear Guest, Thank you very much for having chosen Castanheiro Boutique Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel and our special suite. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed in Madeira on 5 previous occasions and this by far the best hotel, not only location, friendly and efficient service, the entire experience was wonderful. Unfortunately we do not recall the names of individual staff members but everyone, from front desk, housekeeping, restaurant and bar were amazing. Loved the roof top pool and jacuzzi facilities and also enjoyed a relaxing afternoon in the spa. The spa facilities were complimentary which is a real bonus. My husband is a fan of jazz music so thoroughly enjoyed the trio playing in the bar, accompanied by the tapas buffet. We certainly plan to return.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 4 days ago
Dear Guest, Thank you very much for having chosen Castanheiro Boutique Hotel for your Holidays and taking the time to write this super wonderful review. We are thrilled to know that you enjoyed our hotel, our services and our great location. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel within easy walking distance of all Funchal attractions. Very good facilities, quiet location and well maintained. Friendly and helpful staff. Madeira is a beautiful Island with amazing walks particularly enjoyed the sunrise walk from Pico Arieiro to Pico Ruiva.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 4 days ago
Dear Guest, Thank you very much for having chosen Castanheiro Boutique Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our third time we been here. Location for this hotel is great! Breakfast is great, especiallly fruitsection has great variety. Service is friedly and everything works fine. Pool area on top of the roof has unique view over Funchal ant to the sea.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We chose this smaller hotel in the town centre in preference to a larger hotel in the hotel sector - what a great choice. The room was great, really comfortable and the daily room service impeccable. Hotel staff were so welcoming and nothing was too much trouble (including rescuing swimwear dropped from our balcony onto a roof below!). Restaurant breakfast was among the best we have experienced. Pool terrace is great, live music in the bar in the evenings. Great location just 5 minutes from the marina and 10 minutes from the market and Rua do Santa Maria. Fabulous stay, we will definitely return.
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very nice hotel, top location, nice pools in and outdoor, with spectacular views. At the recption you have the extremely friendly Luisa, always having a chat, helping you with whatever you need. and the other Luisa at the spa has golden hands,.. the breakfast is fantastic. A little bit disappointed this time with the dinner. The crocante de queijo was dry, and I do not think you need to add cheese to the paté de foie gras... but still top and lovely restaurant. The hotel has lovely spacy rooms, and a very own style in decoration.
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Date of stay: January 2023Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful hotel, ideally located for exploring Funchal and the island. Staff are very friendly and helpful and the facilities are excellent. The views of Funchal and the sea from the rooftop pool are spectacular.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 2 weeks ago
Dear Guest, Thank you very much for having chosen Castanheiro Boutique Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel, our location and our magnificient views. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed with my friend for 3 evenings and it was perfect! Everyone from front desk, spa, room service was very friendly and helpful! I saw Luisa Abreu for a spa treatment and she was fantastic! Very friendly and great massage. 10/10 recommend!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 2 weeks ago
Dear Guest, Thank you very much for having chosen Castanheiro Boutique Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel and our Til Spa. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I used the spa today for a massage. 100% recommended, I’ve been getting massages for around 15 years and this was one of the best. Specifically, I’d recommend Luisa - she was amazing. You also get complimentary use of the spa after which is a great deal for the price you pay. The spa is super clean and feels quite luxe, but go here for the massages. I’m staying at a nearby hotel which is really nice - however this hotel looks better. I’ll be booking it next time.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 3 weeks ago
Dear Mr. Matthew Whitty, Thank you very much for having visited our Til Spa at Castanheiro Boutique Hotel and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your treatment and that Luisa ensured that you got a magnificient experience and one of the best massages you ever had :) It will be a pleasure for us to welcome you back at our Spa and also as our Hotel guest. Kind regards, Sandra Abreu (Hotel sales manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent a week in December, for the 4th time. We have also stayed for a week in September. December is so special in the hotel and very festive. A wonderful check-in from Claudia with a welcome glass of Madeira wine. We booked 2 rooms, 1 for single occupancy, 1 for double occupancy and Claudia advised that although 406 had been allocated for single occupancy it was the larger of the 2 rooms, complete with sofa, chair and coffee table. 403 was slightly smaller and had a view of the courtyard, whereas 406 overlooked the road, but had a sea view. We opted for 406 and despite the road there was no noise at all. Claudia arranged for the beds to be changed from twin to a double very efficiently. The balcony caught the sun for a lot of the day, which the balcony at room 403 didn't. Being on the 4th floor there was some noise from above, which is the pool area, but this didn't bother us. Booked a facial in the Til Spa with Jessica and it was wonderful, so relaxing, followed by a herbal tea to ejoy in the downstairs pool area. Rooftop pool is fabulous with amazing views and a nice little bar area for drinks and snacks. Upper level has double sun loungers, plus a jacuzzi and even better views. 5* location in Funchal centre, but very quiet despite everything in easy walking distance. Breakfast is buffet self-service and Monica and her team are fantastic - we got a wonderful welcome back from Monica who remembered us from our visit last year. Happy hour in the Iris bar 6-7pm is great for a pre-dinner drink. We didn't eat in the restaurant this year, as we prefer to eat outside, but we ate twice in September last year. Outside dining is available at lunchtime, weather permitting! The whole hotel is our idea of perfection - clean, stylish, friendly staff, good food, but relaxed and informal. Would recommend to anyone who likes a hotel within easy distance of all amenities.…
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: Top floors have the best views. 406 larger than standard, very quiet despite overlooking the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Abreu, Sales at Castanheiro Boutique Hotel
Responded 3 weeks ago
Dear Guest, Thank you very much for having chosen once again Castanheiro Boutique Hotel for your Holidays and taking the time to write this super wonderful review. We are thrilled to know that, as allways, you enjoyed our hotel, our location, ou breakfast, our Til Spa and our magnificient rooftop. I am delight that the team went above and beyond and helped you to get the most out of your visit. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Sandra Abreu (sales manager)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$135 - US$223 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
81
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Claim Your ListingCASTANHEIRO BOUTIQUE HOTEL - Now €160 (Was €̶1̶8̶0̶) - UPDATED 2023 Reviews & Price Comparison (Funchal, Portugal) - Tripadvisor
Frequently Asked Questions about Castanheiro Boutique Hotel
Which popular attractions are close to Castanheiro Boutique Hotel?
Nearby attractions include 3d Fun Art Museum (0.2 km), Igreja do Colegio Sao Joao Evangelista (0.09 km), and Universo de Memórias João Carlos Abreu (0.4 km).
What are some of the property amenities at Castanheiro Boutique Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Castanheiro Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castanheiro Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Castanheiro Boutique Hotel?
Yes, parking is available to guests.
What are some restaurants close to Castanheiro Boutique Hotel?
Conveniently located restaurants include O.Giro Churros&Paninis, Restaurante Informal, and 5 Sentidos - Funchal.
Are there opportunities to exercise at Castanheiro Boutique Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Castanheiro Boutique Hotel have airport transportation?
Yes, Castanheiro Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Castanheiro Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Castanheiro Boutique Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Castanheiro Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.