We just come back yesterday from 11 days here, we felt at home from the moment we walked in. They have everything in place with covid and very professional about it as well. Hotel is absolutely spotless Stunning location Lovely rooms Plenty of delicious food And spent half days just sitting outside admiring the views over the Atlantic, and to the mountain region And the staff made the holiday for us, so helpful and always happy Bus stop outside €1.95 everywhere Lovely walks around the area If I had one little thing the hotel could do with, and that colder air con Apart from that I have nothing bad to say about this super hotel Ask for block C with sea views as per my photo
As with all recent reviews, we had a fantastic stay at this hotel. We had changed from our original hotel which had received bad reviews since reopening after lockdown, and we were extremely glad we had changed. From our welcome by the reception staff, the bar/restaurant staff, and room service team, everyone was so pleasant, and seemed genuinely glad to have British visitors back. The Golden Residence is further out of the centre of Funchal, but that isn't a problem as there are frequent buses from right outside the hotel, or from the main road at the back of the block C, at a cost of eu1.95 per trip. However, it has an excellent location, with block A in which we stayed overlooking the sea from the cliff top, with no other buildings to spoil the view. Our room was a very good size, and also contained a small kitchenette hidden behind folding doors, although we only used the fridge and kettle. The "side sea view" was almost a full sea view, but as rooms in this block shared a balcony, the divider would mean that roughly half the rooms may not have such a good sea view. We stayed on a breakfast only basis, and found the breakfast buffet excellent. Covid precautions included wearing masks whilst moving around the restaurant, and using a glove to handle the utensils. We found a number of restaurants in the immediate vicinity, and as mentioned, catching a bus was no problem to get to restaurants further afield. It was also really easy to find a sunbed, either around the pool or in the grassed area overlooking the sea - we never had a problem, even after we had been out until mid-afternoon. Thank you to everyone at the hotel for making our first trip abroad for 18 months such a good one, and we wish you every success for the future.…
Very Morden clean hotel with good customer service and management. The staff were helpful in advising us about shops and restaurants in the area. We did have breakfast with the room and dined at the hotel 2 times for dinner. They adhere to clealiness and covid rules to keep everyone safe. We stayed in block C and yes it is worth paying a little extra for it, it has a better sea views. Room tip C119
Amazing place to spend great family time. Away from the big confusion, but close to everything. Fabulous views and amazing sunsets. Facilities are impeccable, very clean and staff are extremely friendly. A big thank you to all staff, specially Liliana Batista, Igor Freitas and Luis Artur for going that extra mile to make our stay even better. We had a fabulous time here, highly recommend it.
Thank you very much for a great stay. The hotel staff were very nice and helpful, they upgraded our room upon arrival (without us asking) meaning we had a panoramic sea view. Room was clean and spacious. Location is ideal as it is easy to get the bus into Funchal (20-30mins including wait) and it is a 5 minute walk from the sea as well as the amazing lido. Food was good - breakfast selection impressive and we had the bbq dinner which was very atmospheric and lots of good food on offer. Everything was very covid secure including masks around the hotel so we felt safe. Would definitely return.