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Rua de Leichlingen, 7, Funchal, Madeira 9004-566 Portugal
Lowest prices for your stay
Hotels.com
US$332
Fully refundable before 29/09/23
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Expedia.com
Agoda.com
US$264
Fully refundable before 28/09/23
Official HotelUS$330
travelup.comUS$318
TravelocityUS$332
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (661)
Room & Suite (297)
Dining (228)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#11 of 102 hotels in Funchal
Location
Cleanliness
Service
Value
Travellers' Choice
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Babysitting
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Safe
Kitchenette
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Park View
Languages Spoken
English, German, Portuguese
1478Reviews46Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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Most Recent
judyfeast wrote a review 18 Sept
1 contribution
Like home from home , lovely gardens friendly people good resort . 4 swimming pools lovely spar . Location is good , resort is big . Plenty of lifts very clean around the hotel including the gardens . Plenty of sunbeds
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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crytiger wrote a review 16 Sept
swansea31 contributions60 helpful votes
Great location and facilities, very relaxed vibe, good food and entertainment, easy to get about. Pools and facilities are very well managed and maintained and never feel crowded. A great way to spend a relaxing week.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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quinlanlyn9 wrote a review 11 Sept
Glossop, United Kingdom117 contributions66 helpful votes
With five pools to choose from, a range of bars and restaurants, high standard of rooms, kept very clean this hotel was excellent value for money. There is no beach, but beautiful sea views. Very, very hilly area as is the whole of Madeira! Lido area lovely, but main road not a very pleasant place to eat or drink. Excellent entertainment and gorgeous spa. Fab trips around Madeira, would definitely recommend.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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normanbremner wrote a review 8 Sept
Erskine, United Kingdom3 contributions
Accommodation as good as ever, usb sockets and 3 pin UK plug sockets (in bathroom). Indoor pool getting used a lot, could benefit from additional attention - still very happy to use. Looking forward to our next trip already.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sstryd216969 wrote a review 3 Sept
1 contribution
Perfect location, free parking, close proximity to restaurants. Staff was great, breakfast very good. Spacious rooms. Aircon could be a bit more effective. At times noisy from music opposite side of the street. Swimming pool and grounds are magical, I’ll definitely stay here again on my next visit to Madeira.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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barnetsbarbers wrote a review Aug 2023
1 contribution
Just the best in every way. Been going for 10 years and still can’t wait to return. It’s like a hotel set in a botanical gardens . So well maintained and the staff are so attentive to customers . Food is fantastic and cocktails galore! No better hotel on the island of Maderia .
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 weeks ago
Dear barnetsbarbers, It is with humbleness that we receive your compliments that confirm that the commitment of all the staff is recognized and praised. Obrigada! Your comments personify the lightness of the culture of the authentic PortoBay essence therefore, we most thank you for your words of gratitude towards our work, effort, and dedication. Your words accurately mirror the quality and tailored service we aim to provide. Your feedback is greatly appreciated and will inspire all of us to continue to strive towards the outstanding customer service and to make you feel at home! We thank you for your vote of confidence in considering our hotel to be the best hotel on Madeira, and we truly hope to have the privilege of welcoming you soon for another stay with this PortoBay Family. Until there, we wish you all the best! Kind Regards, Lícia Ferreira Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin K wrote a review Aug 2023
Stafford, United Kingdom22 contributions34 helpful votes
A fantastic relaxing time here at The Residence at Portobay Funchal, all the staff were so focused & helpful, another very enjoyable time. we found everything as we would like it, thankyou all. We have been coming to the Portobay group for over 14 years now. Over 20 visits. This includes the mainland Portugal & they never fail to make it a real holiday of relaxation. We are not far from the Aqua blue sea & the atmosphere is so so relaxing, fresh sea air & such a relaxed atmosphere here.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 weeks ago
Dear Martin K, It has been our pleasure to welcome you over these 14 years. Thank you very much for your vote of confidence, the loyalty and affection that you have towards the PortoBay Group. Obrigada! We hope to have the privilege of welcoming you and your family soon to our beautiful Madeira Island! Until there, we wish you all the best! Regards, Lícia Ferreira Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freddy2903 wrote a review Aug 2023
Hereford, United Kingdom22 contributions31 helpful votes
Absolutely fantastic. You will have to look very hard, across the world, to find a hotel and its staff that offers more. A must for everyone. Do it, now! Don’t wait, the staff and facilities of the Residence, Porto Bay, awaits you.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 weeks ago
Dear Freddy2903, It is with humbleness that we receive your compliments that confirm that the commitment of all the staff is recognized and praised. Obrigada! Your comments personify the lightness of the culture of the authentic PortoBay essence therefore, we most thank you for your words of gratitude towards our work, effort, and dedication. Your words accurately mirror the quality and tailored service we aim to provide. Your narrative shines all the involvement of the atmosphere that lives in our hotel and with this PortoBay Family! It is above all the human values that nurture us beyond the hospitality context We hope to have the privilege of welcoming you again soon for another stay in your second home! Until then, we wish you all the best! Kind regards Lícia Ferreira Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sara wrote a review Aug 2023
3 contributions2 helpful votes
Stunning hotel, wonderful facilities and excellent location to explore the island. Spotlessly clean and super friendly staff. Nothing was too much trouble and the cleaning staff were A⭐️ Will most definitely be back!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 weeks ago
Dear Maps65433854268, Thank you so much for your review and classification! We are sure that we will soon have the privilege of welcoming you again to our beautiful Madeira Island, for another stay with this PortoBay Family! With our best regards, Lícia Ferreira Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelisje74 wrote a review Aug 2023
Breda, The Netherlands1 contribution
We’ve been here for the 8th time. That says quite a lot. Friendly and relaxing hotel. The apartments are spacious with beautiful view over the gardens and ocean (not all). This hotel (part of Porto mare and Eden mar) is becoming more and more family friendly oriented it used to be more old people. The food buffets are excellent, breakfast and dinner. Don’t forget to rent a car to go around, parking is free in the garage of the hotel. A good starting point for exploring Madeira!
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 weeks ago
Dear Nelisje74, It has been adorable and really our pleasure to welcome you over these years. Thank you very much for your vote of confidence, the loyalty and affection that you have towards the PortoBay Group and its’ staff. Obrigada! Thank you for recommending us on TripAdvisor! We are sure that we will soon have the privilege of welcoming you again to our beautiful Madeira Island, for another stay with this PortoBay Family! With our best regards, Lícia Ferreira Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$198 - US$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto mare residence funchal, porto mare residence hotel funchal
FORMERLY KNOWN AS
The Residence
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
99
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THE RESIDENCE - UPDATED 2023 Hotel Reviews & Price Comparison (Funchal, Portugal) - Tripadvisor

Frequently Asked Questions about The Residence
Which popular attractions are close to The Residence?
Nearby attractions include Passeio Público Marítimo e Jardins do Lido (0.1 km), Jardim Panorâmico (0.5 km), and Orchid Gifts of Madeira (0.3 km).
What are some of the property amenities at The Residence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Residence?
Yes, free parking is available to guests.
What are some restaurants close to The Residence?
Conveniently located restaurants include Indian Palace Restaurant, Lido’s Tavern, and MadMarket Restaurante.
Are there opportunities to exercise at The Residence?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Residence have airport transportation?
Yes, The Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does The Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Residence?
The staff speaks multiple languages, including English, German, and Portuguese.