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The Residence

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755 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Reviewed 2 weeks ago

lovely hotel with friendly people, nice staff, I loved the breakfast. You can relax in the gardens and the pools, and the hotel is nicely situated just outside the busy areas. I have walked around a lot, and I think it is the best hotel in the surroundings.

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Helpful?
1Thank Annelies v
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Ana Teresa Matos

South of Glasgow. Scotland
Reviewed 3 weeks ago

Very comfortable, clean and well equipped apartment. The gardens were beautiful and a great choice of very good restaurants. All the staff were very friendly and helpful. We would certainly want to stay again if we visit Madeira again.

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Helpful?
Thank BeerIncome
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Ana Teresa Matos

Thetford, United Kingdom
Reviewed 4 weeks ago

This was our first visit to Madeira and we had a great time. The residence was perfect for us with a clean, spacious room with a kitchenette and a balcony with a view of the garden. The facilities are very good and the hotel has great restaurants, especially The Med. Good pools, gardens and lounges and bars to choose from....

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Helpful?
Thank martin u
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Ana Teresa Matos

Wakefield, England, United Kingdom
Reviewed 4 weeks ago

very comfortable apartment, with everything you could need for your holiday. large balcony where you could sit, overlooking gardens and sea. plenty of books and dvds to borrow and helpful staff and tourist rep. frequent courtesy bus into Funchal centre. use of all hotel facilities- pools, restaurants, bars etc. supermarket just round the corner. situated right on the promenade and...

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Helpful?
Thank Christine W
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Ana Teresa Matos

Ipswich, United Kingdom
Reviewed 1 November 2016

Again an enjoyable stay at our timeshare appartment, this time our daughter and granddaughter joined us. The Residence is a place to relax and enjoy it is in the perfect location for the many types restaurants in that area. The big shopping mall, The Forum, is a short walk away. There is a shuttle bus service to the town and...

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Helpful?
Thank pet00
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel, Ana Teresa Matos

Sittingbourne, United Kingdom
Reviewed 30 October 2016

We stayed here for a few days in Oct to celebrate our silver wedding anniversary, not as a timeshare, but through Expedia. We would like to thank all the staff at the residence for making our stay so memorable.The extra special touches in our room were a lovely surprise and much appreciated! The hotel itself is beautiful and spotlessly clean....

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Helpful?
Thank Jane-Ray69
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you so much for your extraordinary review!! We are glad to read all your kind words. I hope that the next stay is as good or better than this one. We hope it will be soon!!! Warm regards, Ana Teresa Matos

London, United Kingdom
Reviewed 27 October 2016

Like John L never regretted our Timeshare here. V relaxing to have your own suite and two Queen size beds. The gardens both magnificent and extensive; the love and care shown by staff reciprocated by those who visit. This year the refurbished Alfama Restaurant was a delight to eat at, the menu extensive reasonably priced and the Maitre d' so...

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Helpful?
Thank Oldboy55
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. It was a pleasure to have you with us and we hope to see you again soon. Best regards, Ana Teresa Matos

Greater London, United Kingdom
Reviewed 19 October 2016

We come back every year to this apartment and always enjoy the atmosphere of the place and the care that the staff take of everyone. Plenty of good eating places in the Porto Bay complex and great restaurants within a short walk or bus ride of the accommodation. With indoor and outdoor pools and a garden that would class as...

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Helpful?
Thank PeterR R
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you very much for you kind words! Pleased to know that you had such a positive holiday experience with us. We are already waiting for your arrival! Warm regards, Ana Teresa Matos

Reviewed 18 October 2016 via mobile

We never ever anticipated buying a timeshare ... 'til we came to look at The Residence, way back in 2008, for 'a nosey'. We were so impressed by the quality of the accommodation, and the facilities, that we committed to a 10 year contract on the spot. We have never regretted the decision, and are delighted to report that 'standards'...

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Helpful?
1Thank John L
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you for your choice and for sharing your PortoBay experience with us. All the best! Ana Teresa Matos

Deal, United Kingdom
Reviewed 17 October 2016 via mobile

Last year I wrote a review titled "so good we bought it". This was our first annual visit as an owner. On arrival it was quite apparent that the Residence do not just let you buy and get in with it on your own. On arrival we were invited to a coffee morning and drinks reception the next day. The...

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Helpful?
Thank David4401
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We were very grateful for your feedback. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you, Ana Teresa Matos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 

Additional Information about The Residence

Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €130 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Priceline, Odigeo and Travelocity so you can book your The Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from The Residence staff and other travellers.
18 questions
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Questions? Get answers from The Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would strongly recommend the garden view rooms. Higher floors would have better sea views but we loved our garden view.”
 of 5 bubbles martinu246, 9 Nov 2016 | Read review
“ask for a sea view!”
 of 5 bubbles Jane-Ray69, 30 Oct 2016 | Read review
“With your room/suite, a patio with use of a shared garden or an upper floor with balcony and probably sea view.”
 of 5 bubbles Oldboy55, 27 Oct 2016 | Read review
“There could be noise from the garden in-front (south side) of the hotel complex on a Saturday afternoon.”
 of 5 bubbles 640peterrr, 19 Oct 2016 | Read review
“Rooms overlooking the gardens and sea give lovely views of the sunrise/sunset”
 of 5 bubbles TheStewarts, 5 Oct 2016 | Read review
5 of 5
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