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Lti Pestana Grand

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#15 of 86 Hotels in Funchal
Certificate of Excellence
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1,683 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
London, United Kingdom
Reviewed 26 July 2015 via mobile

We stayed at the pestana grand for a week and overall it was a pleasant experience however by no means is this a 5 star hotel. The breakfast was a buffet of poor quality product yet a lot of choice, the front of house staff tried to charge us a lot more for a taxi to the airport than everyone...

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Helpful?
3Thank BGR99
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear BGR99, Thank you very much for staying at the Pestana Grand for your holidays in Madeira. We regret that our breakfast have not met your expectations, this is not the feedback we usually receive. A táxi fare to the airport has a certain value, which is accorded by law and the company that dealt with táxis in Madeira. Apart...

Bath
Reviewed 24 July 2015

As two adults with our 13 year old daughter, looking for some sunshine and relaxation, we could not have wished for more than our - oh-too-short - week's holiday at the Pestana Grand. Such amazing views and spa facilities for all three of us to enjoy. We can't wait to return. Lovely staff too.

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6Thank Dowdingmel
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Dowdingmel, Thank you very much for staying with us. We are happy to know that we corresponded and exceeded your expectations and hope to have the pleasure of welcoming you back in the future. With kind regards from all of us. Alberto Reynolds Unit Manager

Oxted
Reviewed 24 July 2015

After landing we were driven though Funchal and got rather worried when we saw all the high rise hotels - but it was a relief when we arrived at Pestana Grand which had a wonderful location. Lovely welcome at reception and our luggage was whisked away to our room on the third floor with a marvellous view over the seaside...

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Helpful?
4Thank Bente D
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Bente D, Thank you very much for joining us. Were glad you had a nice welcome at the Grand and, that you have found the facilities and services provided, most appropriate for your holidays. We regret we did not match the pillow you so much mention and will do our best to have alternatives in the future. We hope...

Scotland, United Kingdom
Reviewed 23 July 2015

Fantastic hotel situated in a stunning location. Room was very spacious and spotlessly clean. Food was mainly buffet but really good, but the a - la - cart restaurants were absolutely first class. Madeira would give the Highlands of Scotland a run for its money, the views are breathtaking.

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Helpful?
2Thank Alex R B
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Alex R B, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. We are very grateful to receive such feedback from you and would share your compliments towards our team, they will certainly be pleased to hear. With kind regards and looking forward to see you again with us. Alberto Reynolds Unit Manager

Leven, East Yorkshire
Reviewed 23 July 2015

We have been coming to the Grand every year since it opened in 2004 and it continues to get better. With entertainment, four restaurants to choose from, a beautiful outdoor pool as well as an indoor pool with spa and treatment facilities, its an oasis of choices. In addition, for those that need a shopping fix, there is the nearby...

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Helpful?
2Thank Frankie0_1_11
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Frankie0_1_11, Thank you very much for your loyalty to the Pestana Grand. We are happy to still have what it needs, to make you want to visit us year after year. It is certainly a personal pleasure to receive this kind of feedback from one of our regular guests. We hope to see you again soon and present our...

Linkoping, Sweden
Reviewed 22 July 2015

We spent our honeymoon at Lti Pestana Grand and were positively surprised by the genuine and friendly service we received. The pool area was great and we were happy to discover a salt water pool rather than a chlorinated one. Breakfast buffet had the biggest variety we've ever seen and a chef ready to cook you an omelette of your...

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Helpful?
1Thank Salla87
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Salla87, Thank you very much for staying at the Pestana Grand. It really means a lot to us, being choosed for a special celebration as it was your honeymoon. It was a pleasure to be part of such important date and give you "The time of your life" while staying with us. We all wish a life full of...

Manchester, United Kingdom
Reviewed 22 July 2015 via mobile

Excellent well equipped room with double balcony out of bedroom and living area and an added bonus of a roof top terrace to sunbathe on. We had full sea view room, with beautiful gardens to look down on. Very modern and clean. Towels changed everyday(even if they are a bit old and desperately need replacing) We loved our stay with...

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Helpful?
3Thank cocktailCL
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear cocktailCL, Thank you very much for your detailed review about the facilities, as well as the service provided from our team. We are aware that the towels need replacing and are taking correct measures to resolve this situation as soon as possible. We certainly will be waiting for your next visit and send our kindest regards to you and...

Alyth, United Kingdom
Reviewed 21 July 2015

Spent a week at this hotel and had one of the most relaxing holidays I'vehad for a long time. Service is excellent, as is the food. The staff are very courteous and helpful and treat you with a smile. The beds are very comfortable, as are the bedrooms. The only improvement would be thicker and softer towels.

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Helpful?
1Thank Elizabeth S
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Elizabeth S, Thank you very much for joining us for your holidays in Madeira. Your feedback did make our day and we are thankful for sharing it with us. In the name of our staff, we thank you for the compliments and send our kindest regards. Yours sincerely Alberto Reynolds Unit Manager

Reviewed 21 July 2015

My girlfriend and I had a perfect stay. The staff were great and the pestana was fantastic and met all of my needs. I would have no hesitation in staying again if I visit Madeira, which is also a beautiful place. Keep up the good work Team Pestana

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Helpful?
2Thank Amrit L
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Amrit L, Thank you very much for choosing the Pestana Grand for your holidays. It was a pleasure to read that, you had the most enjoyable time with your girlfriend and, that we have contributed in a very positive way. We hope to see you both again in the future and send our kindest regards to you and your...

Redcar, United Kingdom
Reviewed 21 July 2015

We spent two weeks at the LTI Pestana Grand and enjoyed our stay thoroughly. The room was spacious with a balcony. The staff were exceptional, ALL very friendly and polite. I have read some comments about the breakfasts, but we found them very good and I guess in the 2 weeks we managed to get an outside table 10 out...

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Helpful?
Thank boboneill
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear boboneill, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. We are happy to know that we have corresponded to your expectations, providing a most enjoyable time in Madeira. We thank you for the compliments towards the team and hope to have the pleasure of welcoming you back one day. Yours sincerely Alberto Reynolds...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €78 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Madeira/Funchal
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Spa Hotel in Funchal
#11 Romantic Hotel in Funchal
#12 Business Hotel in Funchal
#15 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the extreme sea end can be very windy at times.”
 of 5 bubbles PhilGB, 27 Nov 2016 | Read review
“No matter where you stay in The Pestana Grand Hotel you'll have a great vacation!”
 of 5 bubbles K3289DTdavids, 23 Nov 2016 | Read review
“Room on west side but fantastic sun set, nice balcony”
 of 5 bubbles TrevorB480, 14 Nov 2016 | Read review
“Rooms overlooking the pool have great sunset views over the sea, but can be VERY windy.”
 of 5 bubbles Pat_and_Derek, 6 Nov 2016 | Read review
“High floor with sea view”
 of 5 bubbles E39Mark, 6 Nov 2016 | Read review
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