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Pestana Carlton Madeira

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#29 of 86 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Carlton Madeira
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2,037 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
cardiff,wales
Reviewed yesterday NEWvia mobile

We love the hotel , staff & location and I am sure we will return next year . Funchal with Christmas decorations & atmosphere is wonderful. We stay at the hotel & enjoy bed and breakfast. .. a feast of everything you could possibly choose to eat. It is a spotlessly clean hotel and staff have a pride in maintaining...

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Thank bennec
Wakefield, United Kingdom
Reviewed 2 days ago NEW

Stayed at the hotel for 3 nights over the new year, the hotel was very nice, stayed on the 18th floor room 27, the views from the balcony were stunning, would recommend for any one to go for the new year for the fireworks they were out of this world

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Thank listera4
Manchester, United Kingdom
Reviewed 3 days ago NEW

Family friendly hotel in a beautiful setting with very well appointed rooms. Could be five star but let down by somewhat dated features, such as pool areas, playground, restaurants, spa and gym, plus general street noise. Our room was located on 9th floor of main building on the side of the hotel. This is next to two very noisy nightclubs...

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Thank Penshurst20
Edinburgh, United Kingdom
Reviewed 5 days ago NEW

This hotel is meant to be 5 star but it does not have the WOW factor that you would expect from a 5 star hotel.We had a sea view room on th 17th floor the room was spacious with a separate toilet and bathroom . The hotel gives you bathrobes and slippers the bathrobes are very well worn not the...

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2Thank handbaggirl114
Bolton, United Kingdom
Reviewed 1 week ago

My partner and I love the Carlton and have been visiting at various times of the year for some 9 years now. This year from 23rd to 30th December so we were here for Christmas. We always request a room on floor 3 or 4 overlooking the pool area. These rooms have good size balconies which are nice to sit...

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1Thank Gerry R
Preston, United Kingdom
Reviewed 1 week ago via mobile

Our 5th visit in December to this great hotel. Not one complaint yet again. Lovely staff, comfortable beds, excellent breakfast (have not had evening meal but heard good reports from other visitors). We definitely hope to return in December 2017. Christmas in Funchal is glorious - walking in the mountains in the morning, sunbathing round the pool in the afternoon...

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1Thank bridie g
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you very much for your review, and for rating us so high. It is a privilege to have you visiting the Pestana Carlton Madeira Hotel so many times, and we would like to say Thank You. Knowing that you have special holidays with us each time, and saying you will be back in December, makes us all...

Hounslow, United Kingdom
Reviewed 1 week ago via mobile

Came to rest and enjoy the beautiful city Funchal full of light. Checked in on the 30th the reception staff was very friendly and although we are Portuguese we were treated as tourists which actually we are at the moment but because we are from the Island there was no distinction in which some hotels do. The room is spectacular...

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Thank Idite L
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you for your review, and for rating us so high. Your kind words motivate us, making us want to do more and better each day. We are so glad to know you apriciated all we have to offer, from the views to the service. The very best reward guests can give us, is visiting us again. We...

Ashtead, United Kingdom
Reviewed 1 week ago

We visit the Carlton several times a year and are always made to feel so welcome. The Christmas festivities are especially good and a pleasure to attend. The breakfast has a full range of anything you could wish for and certainly sets you up for the day. The staff work hard to make sure everyone has a super holiday and...

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Thank 459derek
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, We would like to thank you very much for your review, and for rating us so high. Reading that you were happy visiting us again is rewarding. It is good to know you enjoyed all we had to offer at this time of year, the festivities, good food and staff service. We all try to make our guests...

West Midlands
Reviewed 2 weeks ago

First time we have stayed at this hotel as we normally stay at the Pestana Casino Park. We have really enjoyed our stay, the sea view room is lovely, very roomy, confortable and clean. Our maid is lovely, friendly and keeps the room looking tidy. The reception staff are great, then breakfasts are lovely, especially then omelets cooked fresh for...

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2Thank traceyall
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you very much for your review, and for rating us so high. Reading that you enjoyed your stay, appreciating all the Pestana Carlton Madeira can offer makes us happy. We are all glad that your experience at another Pestana hotel was equally satisfactory. This is our aime making our guests have an enjoyable time, wherever they choose...

Norwich, United Kingdom
Reviewed 3 weeks ago

Good sized rooms, good facilities, great service all round and an ideal location to explore the island and Funchal itself. Very pleasant stay and lots of good company. Food choice is excellent and staff very helpful and smartly attired. Only downside is the entertainment laid on in the evening which is mediocre at best and the annoying agent hired by...

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Thank ivanb430
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, We would like to thank you for your review, and for rating us so high. Reading that you had a pleasant time with us, by enjoying our facilities and service motivates us to do more and better each day. Our guests are our priority and we like to make them as happy as we can. We all look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €80 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#20 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean facing and high up”
 of 5 bubbles Penshurst20, 13 Jan 2017 | Read review
“best views are of the harbour to the side of the hotel”
 of 5 bubbles handbaggirl114, 11 Jan 2017 | Read review
“Rooms on the sea facing side are quieter due to building work across from the front of the hotel”
 of 5 bubbles 45gerryr, 8 Jan 2017 | Read review
“Higher floors are usually quieter. Away from the traffic noise.”
 of 5 bubbles 459derek, 3 Jan 2017 | Read review
“We booked a room high up, sea view and reall offers a great view of the sea, harbour, swimming pools and gardens.”
 of 5 bubbles traceyall, 31 Dec 2016 | Read review
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