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Avenida Mar e Comunidades Madeirenses 50 Porto Bay, Funchal, Madeira 9060-190 Portugal
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Lowest prices for your stay
Hotel direct offer!FULL-BOARD RATE
US$206
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Free cancellation until 11/02/23
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Official HotelUS$206
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Traveller (1375)
Room & Suite (378)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#13 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:FULL-BOARD RATE

Location

97Great for walkers
Grade: 97 out of 100
121Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
3030Reviews172Q+A100Room tips

Reviews
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Traveller rating
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tamemeadow wrote a review Yesterday
Tamworth, United Kingdom1 contribution
Just returned from our first trip to Madeira and this great hotel. Fantastic location in the old town with easy excess to everything Funchal has to offer . We stayed half board and the food was varied and of good quality. We enjoyed Happy Hour every day. We booked a junior suite which was worth the extra money for the view and the lovely spacious room. Staff here are brilliant , hardworking and nothing is too much trouble We would love to return
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Review collected in partnership with this hotel
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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debbieG9437EG wrote a review Nov 2022
Petworth, United Kingdom2 contributions3 helpful votes
Hotel's Favourite
We visited the Porto Santa Maria hotel in Funchal. The location was superb, an easy walk to everything. The hotel and their staff could not do enough for you. The hotel was exceptionally clean and well maintained.
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Review collected in partnership with this hotel
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 3 Nov 2022
Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again soon. Regards, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stepht47 wrote a review 27 Jan
Worcester, United Kingdom48 contributions13 helpful votes
Perfect location, excellent staff, superb food, great spa treatment. I’ve been three times in January and have enjoyed sunny break. The location is perfect in the old town. We always enjoy walking to the new town along coast road and swimming in the lidos on our way. Lots of trips and lots of things to do if you enjoy being active.
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Review collected in partnership with this hotel
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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186220Jenny wrote a review 23 Jan
Bristol, United Kingdom37 contributions10 helpful votes
The hotel is in an ideal position to enjoy the delights of Funchal. Near to the buses and cable car station. Also within easy reach of lots of little restaurants and bars. Not too big so always the personal touch.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again soon. Regards, Carla
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J3005ACfred wrote a review 23 Jan
Wetherby, United Kingdom1 contribution
Our holiday enhanced by the excellent position of the hotel. Very good staff food and accommodation. The hotel Happy Hour is a notable feature as is the range of evening entertainment. I and my partner will be making a return trip later in the year or early 2024.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Good afternoon, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler699978 wrote a review 22 Jan
5 contributions10 helpful votes
It´s a very nice hotel with good service. Close to city and harbor. It´s very close to all communication and a lott or restaurants in the city. The staff was helpt us à lot and gave good service. We are looking forward to come back. Gun & Arne
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Good afternoon, We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AJK3410 wrote a review 20 Jan
Woking, United Kingdom23 contributions6 helpful votes
Visited this hotel in December 2022. I was taken I’ll with sickness and diarrhoea on the 3rd day and didn’t recover for 3 days. Many people had ‘do not disturb’ notices on their door. Reception said this illness was all over Madeira. I don’t think so. Hence I didn’t eat in the hotel again.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Make sure you choose your room carefully. The park next door is full of down and outs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Dear Guest, Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. Regarding the episode of nausea, vomiting and diarrhoea, please note that during the period you were staying with us, we had some cases of a virus, in Madeira causing the symptoms, it starts very suddenly and often the symptoms last 1 – 3 days although the affected person may only be sick 2 –3 times. However, not all of those infected will experience all of the symptoms. I’m sad that you were affected by this virus and could not enjoy your stay as you normally would. We hope to enjoy your company soon at a PortoBay hotel. Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dilys H wrote a review 20 Jan
2 contributions3 helpful votes
A lovely place right on the promenade with great views and ambience. Ideal for getting out an about in Funchal. The indoor pool is excellent whatever the weather. The live entertainment at the bar very enjoyable and the library and book exchange very welcome. Ideal for those who have mobility problems and with caring staff.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jahamm0nd wrote a review 18 Jan
1 contribution
Hotel spotless, location and facilities fantastic, staff wonderful. Bad rating purely down to the Room, overlooking Public Park , asked to move every day, informed no availability and we were on their waiting list. Manager unsympathetic to comments about depressing room 156. Was made to feel inferior due to booking a standard room. Paid £1064 for a twin room for 1 week. Couldn’t sit on the balcony.. It’s not acceptable to see men urinating , drug users , drinkers, just feet away under our balcony, stray dogs in park barking through the night .
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Dear Guest, Thank you for your comments. We regret that we did not meet your expectations, and we will take your experience into consideration in future. Our priority is to ensure the total satisfaction of our guests, however with an yearly occupancy on 95%, most of the times it is impossible to move guests that booked a standard studio to another room category, as we are unable to offer room upgrades. During the period you were staying in Porto Santa Maria we had 98% occupancy, therefore we had no option to offer, as the only 2 rooms available were located on the same side, with the same view. We look forward to seeing you again soon, here or at another PortoBay hotel. Thank you, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David wrote a review 17 Jan
1 contribution
We love this hotel. Situated in the Old Town it is very convenient for shops restaurants transport. The staff are excellent, very helpful and friendly. Nothing is too much trouble. I would definitely recommend this hotel
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 4 days ago
Dear Guest, Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$171 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto santa maria funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
146
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PORTO SANTA MARIA HOTEL - Now €161 (Was €̶2̶0̶2̶) - UPDATED 2023 Reviews & Price Comparison (Funchal, Portugal) - Tripadvisor

Frequently Asked Questions about Porto Santa Maria Hotel
Which popular attractions are close to Porto Santa Maria Hotel?
Nearby attractions include Lillie Ceramics (0.3 km), Revolucion Rock Bar (0.1 km), and Caravel Art Center (0.3 km).
What are some of the property amenities at Porto Santa Maria Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Porto Santa Maria Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Porto Santa Maria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porto Santa Maria Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Porto Santa Maria Hotel?
Conveniently located restaurants include ComTradicoes, Flair Spot Bar, and NoitEscura.
Are there opportunities to exercise at Porto Santa Maria Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Porto Santa Maria Hotel have an airport shuttle?
Yes, Porto Santa Maria Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Porto Santa Maria Hotel have airport transportation?
Yes, Porto Santa Maria Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Porto Santa Maria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Porto Santa Maria Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.