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Porto Santa Maria Hotel

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Porto Santa Maria Hotel
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1,658 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
Reviewed yesterday NEW

Porto Santa Maria is in probably in the best location in Funchal.It is situated in the Old Town which is a really interesting area with old fishermens cottages with painted doors and many excellent restaurants.Outside the hotel is the main promenade which runs for about a mile by the harbour.A walk into the centre takes about 10 minutes.This is unlike...

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Thank derek y
Tonbridge, United Kingdom
Reviewed 2 days ago NEW

This was our first time in Funchal and we chose our hotel well. In the old town, at the end of the promenade within easy reach of the town, the harbour, the cable car and restaurants. The staff could not have been more friendly and helpful and our room, overlooking the sea, was very comfortable. There was a small 'kitchen'...

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Thank Morgancouple
PERTH, SCOTLAND
Reviewed 2 days ago NEW

This was our third holiday to Madeira but our first to this particular hotel which was chosen purely for its location right next to the Zona Velha and its numerous restaurants. As has been said by other reviewers the rooms are good. We had paid slightly extra for a sea view and had emailed ahead to ask for a quiet...

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Thank Ola8
Bath, United Kingdom
Reviewed 5 days ago NEW

Just returned from a 5 night stay to celebrate our anniversary. The hotel itself was lovely - very clean, well presented, spacious rooms, great restaurant with a brilliant and varied breakfast, good pools (even in Feb!), several hot tubs (including one on the roof - not to be missed), secure underground parking for the hire car, fun bar with cocktail...

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Thank R G
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for sharing your holiday experiences, I’m very pleased to learn that you enjoyed your stay in Madeira, the hotel facilities and service. I hope to have the pleasure of welcoming you back to our hotel. Yours Truly Carla

Truro, United Kingdom
Reviewed 6 days ago NEW

First impressions were very good; friendly personnel and contemporary furnishings in reception. Quite minimalistic, modern room furnishings. lovely and clean with Ritual bathroom toiletries. Clear information about available island activities. Fabulous location for the old town and restaurants (it's at the end of the promenade near the old fort). Delicious breakfast buffet.

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1Thank Elaine E
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We were very grateful for your feedback and for choosing the PortoBay group. We look forward to your next visit! Thank you, Carla

Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

My wife and I have just returned from a 7 day break in Madeira stopping at the Porto Santa Maria Hotel in Funchal. I can only say good things about the hotel. It is located alongside the sea front in Funchal and also alongside the old town restaurant & bar area. It is ideal for convenient dining with some superb...

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2Thank Ray186402
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Carla

Portsmouth, United Kingdom
Reviewed 1 week ago NEW

We had room 112 on the 1st floor with a seaview and a small kitchenette. We didn't use the appliances apart from the fridge but nice to have if required. Food in hotel good and the staff (especially Lina - the happiest hostess in the world!) Room clean and comfortable, good size bathroom with twin shower head. Hotel had pool...

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1Thank Julie P
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to hear that you enjoyed your stay in Madeira, our hotel and especially the service offered by our staff, Lina is a much appreciated member of our staff and most dedicated to our guests. I’m looking forward to the pleasure of welcoming you back to a porto Bay Hotel. Yours...

Northolt, United Kingdom
Reviewed 1 week ago via mobile

Unfortunately our last two weeks in this hotel will be our last. We are in the process of clamping full refund for such appoling two weeks of vacation December 2016. After many nights of disconford related to air temperature and ventilation in the room we realised that the air extraction in the bath room was turned off at 10pm and...

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1Thank a d
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your comments. We regret that we did not meet your expectations, and we will take your experience into consideration in future. Our priority is to ensure the total satisfaction of our guests. Thank you, Carla

Edinburgh
Reviewed 1 week ago

My first time in Funchal and I can only say good things about this hotel. Perfectly located on the seafront I can only compliment all the staff in the hotel for their kindness and politeness during our stay. We had an apartment with a sea view. Great to watch the cruise ships coming and going or just to relax for...

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1Thank edinpaul
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to hear that you enjoyed your stay in Madeira, our hotel and especially the service offered by our staff, they do their best to deliver the best service to all our guests. I’m looking forward to the pleasure of welcoming you back Yours Truly Carla

Cardiff, United Kingdom
Reviewed 1 week ago

We stayed in a sea view room with a balcony which was well worth the small additional cost. Ideal situation, friendly and efficient staff and nothing too much trouble. It was our wedding anniversary during our stay and, although we hadn't informed them, after our anniversary cards were spotted in our room we had a bottle of sparkling wine delivered,...

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1Thank _ptansom
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to learn that you chose our hotel to celebrate your wedding anniversary and enjoyed it so much. I hope to welcome you back to Porto Santa Maria, again in a near future. Yours Truly Carla

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €142 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Madeira/Funchal
Hotel Style:
#7 Spa Hotel in Funchal
#9 Luxury Hotel in Funchal
#9 Romantic Hotel in Funchal
#21 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Porto Santa Maria Hotel staff and other travellers.
74 questions
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Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do choose a seaview rather than a garden view room.”
 of 5 bubbles 1golfer2, 19 Feb 2017 | Read review
“Choose a room with a sea view. Well worth the extra cost.”
 of 5 bubbles Morgancouple, 18 Feb 2017 | Read review
“Pay a little extra for a room with a sea view. Garden views might be a bit noisy as some overlook public gardens and and the road.”
 of 5 bubbles edinpaul, 12 Feb 2017 | Read review
“Sea view rooms are best.”
 of 5 bubbles _ptansom, 9 Feb 2017 | Read review
“This time we had a seaview room, but all the rooms are spacious with excellent beds.”
 of 5 bubbles JDD1956, 8 Feb 2017 | Read review
5 of 5