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Pestana Miramar Garden Resort Aparthotel

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#36 of 86 Hotels in Funchal
Certificate of Excellence
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Pestana Miramar Garden Resort Aparthotel
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Miramar Garden Resort Aparthotel
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Showing 297: English reviews
Southampton
Reviewed 10 September 2016 via mobile

Stayed here as a timeshare exchange. Apartment clean and we'll appointed. On same level as pool which was good. But on the main road so constant traffic noise. Not conducive to sitting on balcony! Only restaurant open for breakfast, lunch and snacks was in hotel next door (Pestana Village); a long walk away up several floors. Not even sodas and...

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Helpful?
Thank Jenaphina
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for your feedback. We apologize for your disappointment in the Pestana Miramar Hotel. This is certainly not the impression that the majority of our guests receive. We do hope that you may return in the future, so that we may reaffirm your faith in our hotel. Kind regards, Rui Feiteira | Manager

Penrith, United Kingdom
Reviewed 3 September 2016

As Options members, we always want to try and give a good review, because in general we do like what Pestana offer. We like the location of the Miramar, generally the apartments offer just what we need, we always find the staff helpful and friendly and we had a very relaxing stay - just what we wanted. But....their is no...

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Helpful?
Thank richard2112
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Pestana...

Worksop, United Kingdom
Reviewed 29 August 2016

First of all, nothing to do with the hotel, we were dropped at the bottom of a hill with our cases and literally abandoned without anybody guiding us to the hotel or even telling us where it was! Thanks Jet2 reps! The first thing that meets you is that the hotels are set in lovely gardens and is very clean...

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Helpful?
Thank Paul C
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Pestana...

Southampton
Reviewed 20 August 2016

The staff in the buffet restaurant and pool bar area made it quite clear they were underpaid and worked long hours, as they told most of the guests. The majority of British guests including ourselves had our heads bitten off if we asked A question such as , do you have any more pineapple ? Even in front of our...

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Helpful?
1Thank Suzanne E
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for spending the time telling us about your experience at Pestana Miramar, we really sorry that we were not able to meet your expectations about our hotel and its services. To reach a great guest experience is a must for us, and we work very hard for it, we believe that having the chance to know...

Eye, United Kingdom
Reviewed 18 August 2016

We knew that there was a problem when a lady was complaining about the lack of air conditioning in her room as we were waiting to check in. The first few days were bearable but Funchal became unseasonably hot. We spoke to Customer Services who produced a portable air conditioner for our room that cooled but was very noisy, We...

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Helpful?
Thank John L
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer « The Time of Your Life ». Kind regards, Rui...

north london
Reviewed 17 August 2016

The most wonderful thing about this hotel is the staff. They are all helpful, professional, want to help and are polite. The gardens and all areas are beautifully clean. Some of the facilities eg both Jacuzzis often didn't work but our biggest problem was no air con. The village rooms have fans but the miramar rooms have air con units...

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Helpful?
Thank oddjob60
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to...

Andover, United Kingdom
Reviewed 17 August 2016

Fantastic staff / Fantastic facilities - Once we tracked it all down :-) Room of a good size for wife and myself with two lads (11/14) Kitchen is a tad small for doing anything other than making a drink.. Fridge reasonable .. AC did its job.. Pool complexs are good - The Pool Staff do a fantastic job with these...

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Helpful?
1Thank Darthwomble3
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Madeira in a near future, Rui Feiteira | Manager

Needingworth, England, United Kingdom
Reviewed 27 July 2016

Hotel was beautiful. Very clean and staff were very friendly and helpful. Pool was perfect, but a little cold! Apartment was superb. Had a great stay and will visit again. Good location, fairly close to Main road but did not impact on the holiday. Only about 12 minute walk to town.

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Helpful?
1Thank LRB21again
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer « The Time of Your Life ». Kind regards, Rui...

Stourbridge, United Kingdom
Reviewed 13 July 2016 via mobile

The Miramar was a nice resort with lovely gardens, well kept apartments and a lovely swimming pool. I was disappointed when we arrived to find out that the apartment we booked which stated private sleeping for two was actually a studio and the private sleeping was only if two people stayed in the room alone. They charged us 210 Euros...

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Helpful?
Thank Chris P
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to...

Kent, United Kingdom
Reviewed 13 July 2016 via mobile

Have just arrived back from the Miramar, hotel spotless, we had a 2nd floor room very spacious, small kitchen but serviceable. Air con TV is very poor no BBC/ITV if you want that. Our view was corner of front of hotel no sun on balcony just a view of the ferns.. No wifi in the rooms only reception. I know...

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Helpful?
Thank shmarsh
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Pestana...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
On the premises of the historic and elegant hotel Miramar, which was built in 1924 and considered a very special place to stay, the new Pestana Miramar Hotel benefits of the attention given to the architecture and landscaping of its gardens. The Pestana Miramar shares the grounds and services of the Pestana Village Hotel. ... more   less 

Additional Information about Pestana Miramar Garden Resort Aparthotel

Address: Estrada Monumental 182 184, Funchal, Madeira 9000-098, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €79 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Miramar Garden Resort Aparthotel 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Pestana Miramar Garden Resort Aparthotel Hotel Funchal
Pestana Miramar Garden Funchal
Pestana Miramar Garden Hotel Aparthotel
Pestana Miramar Garden Resort Aparthotel Madeira/Funchal
Hotel Style:
#29 Romantic Hotel in Funchal
#32 Family Hotel in Funchal
#34 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Miramar Garden Resort Aparthotel staff and other travellers.
19 questions
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Questions? Get answers from Pestana Miramar Garden Resort Aparthotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms att the streetside have sea view but go to sleep when the neighbourghdogs sleep. We didn´t bother though.”
 of 5 bubbles JohanWouters, 3 Dec 2016 | Read review
“Rooms on higher floors have best views of the harbour and the cruise ships”
 of 5 bubbles timm57, 22 Nov 2016 | Read review
“Most are sea view but higher is better (they have lifts)”
 of 5 bubbles Wendy_Nut, 16 Nov 2016 | Read review
“Ask for one on a higher floor”
 of 5 bubbles Tina34Hampshire, 18 Oct 2016 | Read review
“A Higher than level 2 room would have a chance of a view. Our room on level 1 had no sun and only shrubbery for a view.”
 of 5 bubbles EthelMC2014, 15 Oct 2016 | Read review
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