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Hotel The Cliff Bay

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1 room 2 adults 0 children
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Hotel The Cliff Bay
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2,666 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Oldham, United Kingdom
Reviewed 25 March 2015

Stayed ay the Cliff Bay again last week and couldn't find a thing to complain about, rooms are excellent with high quality service and views that can't be beaten. The spa is even better than last time and treatments greatly enjoyed by members of the family that wanted them. Quality of food is very good throughout all the bars and...

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Helpful?
6Thank Frank P
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, We are very pleased to know that you enjoyed the family holiday experienced at The Cliff Bay, and take the opportunity to thank you for being again in our hotel. I will certainly share your thoughts with the spa and restaurants team so they know that their efforts are being well recognized by our dear guests. We will...

Boscastle, United Kingdom
Reviewed 24 March 2015

We regularly stay at TheCliff Bay and pay any supplement requested for the room we require. However i regularly ask for a 5th floor room but never receive it. There is no apology or explanation. This visit we are on the 3rd floor with no lift access....my husband has a breathing condition anx the slope is just too difficult for...

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5Thank cornwalldolly2013
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time sending us your feedback about your experience at The Cliff Bay hotel and good to see, overall you had a positive holiday experience. Regarding the main issue raised by you, please understand that with the high occupancy rates and different room categories it is not always possible to assign the...

Glasgow, United Kingdom
Reviewed 24 March 2015

This was my first visit this year to this great hotel.Have said what i think of the hotel and staff many times will not repeat myself except to say thanks for a wonderful stay.Attended one of the stars events dinners excellent food wonderful seven or eight top chefs cooking great dishes with our own chef Mr Simone and other chefs...

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4Thank bobbarclay44
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying once again at The Cliff Bay but also for the kind review about your recent holiday experience. What a great pleasure to know that you enjoyed the gastronomic experience through Rota das Estrelas 2015. It will always be a pleasure to welcome you, Warm regards Muito obrigado, . .. ANTONIO PAIS

Walsall, United Kingdom
Reviewed 23 March 2015

We stayed at the Cliff Bay Hotel for one week returning 20 March 2015. This hotel was excellent. All the staff were friendly and helpful. Breakfast including the omelette chef and fresh fruit was 5 star. Our room was a Double Sea View facing Funchal across the bay. WiFi worked well. We will definitely stay at this hotel again in...

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Helpful?
2Thank David W
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the rewarding ““Excellent Hotel”” feedback about you holiday experience at The Cliff Bay hotel and really happy to learn that you had a positive experience. It will be for sure a great pleasure to welcome you on a future visit to Madeira Island, Warm regards, Muito Obrigado, .. . Antonio Pais

Lincoln, United Kingdom
Reviewed 23 March 2015

Stayed here for a week on B and B basis. Had a sea view room on the sixth floor. What a fabulous place. I can't imagine a much better hotel on the island, including the most famous one that everybody knows. Smart and modern with a staff that cannot do enough for you. Really they were all so helpful and...

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Helpful?
6Thank Chris K
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for being with us and forteh "true 5* experience" review about your holiday experience at The Cliff Bay. It is rewarding to learn that your expectations were met and overall you enjoyed your holiday experience. We would be most pleased to welcome you on a future visit to madeira, Warm regards, Muito obrigado, . .. Antonio...

Edinburgh, United Kingdom
Reviewed 20 March 2015

Just back from a week at the Cliff Bay and what a delightful hotel. Warm welcome, a room upgrade and a beautiful view. Stayed on bed and breakfast basis and breakfast was just grand - a wonderful display of gorgeous fruits,breads, hams, cheeses and even waffles, scrambled eggs, omelettes and much more - even a glass of fizz if you...

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Helpful?
4Thank V_McC2013
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest Thank you for being again at our hotel and for the warm thoughts about your holiday experience with us, and pleased to learn that you have profited from some of the services, facilities and gastronomic options we have in our hotel Sincerely hope to welcome you on a future visit to Madeira, Muito obrigado, . .. Antonio Pais

Surrey, United Kingdom
Reviewed 19 March 2015

Just got back from a 10 day stay on half board. Originally booked a junior suite but on arrival we were offered one on the 3rd floor. This was not to our liking so were offered the choice of a room on the eighth floor or one on the 10th - room 002. We chose room 002 on the 10th...

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3Thank DavidCharles S
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time to post such a warm review of recent stay with us. It is rewarding to know that we had a positive contribute for what it seems to be a very pleasant holiday experience at The Cliff Bay hotel. We look forward to welcoming you back to The Cliff Bay, very...

Kingsland, United Kingdom
Reviewed 18 March 2015

Stayed there for one week and thoroughly enjoyed the hotel. Be careful going on the balcony and ensure that you read the instructions on the door first! They say "don't shut the door while you are outside as they lock". You guessed it and we were rescued by the porter delivering our suitcases! Where we ate in the hotel (Rose...

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3Thank Andrew P
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the comprehensive review about your recent holiday at The Cliff Bay hotel and happy to learn that overall you had a positive holiday experience with us and profited from the different services and facilities we offer within our hotel. We will be most pleased to welcome you on a future visit to our Island. Warm...

The Netherlands
Reviewed 17 March 2015

Little late in reviewing this hotel, we visited a couple of years ago and judging by the reviews it's still as wonderful exceeding all expectations. Service, food and location were marvellous. Personally I missed the lack of beaches in Madeira but the island has so much to compensate, especially if one stays at such a lovely hotel as The Cliff...

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2Thank Nicky_TW
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the “”“Excellent”” review, about your recent first holiday experience at The Cliff Bay hotel and happy to learn that you enjoyed the time you spent with us. We will be most pleased to welcome you again, whenever you decide to do it Warm regards, Muito obrigado, .. Antonio Pais

Chesterfield
Reviewed 17 March 2015

If possible get a side/sea view room over Funchal Bay .Hotel has good facilities two swimming pools small gym excellent bar and show english football games.Well positioned for walking into Funchal although it is about 3 km and a steep hill. The hotel does run an occasional shuttle bus which has to be booked.Two restaurants on site although there are...

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2Thank ric652013
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for sharing your thoughts with so many other visitors of Madeira Island and we are really pleased to know that you had a positive holiday experience. You make us proud when you consider The Cliff Bay one of the best hotels of Madeira Island. It will always be a pleasure to welcome you, Warm regards, Muito...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 

Additional Information about Hotel The Cliff Bay

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €178 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Madeira/Funchal
Hotel Style:
#1 On the Beach Hotel in Funchal
#1 Spa Hotel in Funchal
#2 Family Hotel in Funchal
#3 Business Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Cliff Bay staff and other travellers.
111 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Funchal facing rooms have the sun in the morning. Sea facing rooms in the afternoon”
 of 5 bubbles LancashireYiannis, 23 Mar 2017 | Read review
“8th floor had stunning views.”
 of 5 bubbles Wheeza41, 23 Mar 2017 | Read review
“Make sure you specify whether you want westward or eastward (towards Funchal) view.”
 of 5 bubbles X5355GEdavidr, 22 Mar 2017 | Read review
“A sea view is great.”
 of 5 bubbles Christine332, 22 Mar 2017 | Read review
“We enjoyed an upper floor, harbour view room - highly recommended.”
 of 5 bubbles tonypD9881TT, 22 Mar 2017 | Read review
5 of 5