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Estrada Monumental, 147, Funchal, Madeira 9004-532 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!LONG STAYS
US$232
Free cancellation until 19/03/22
US$242
US$198
Expedia.comUS$232
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Tennis court
Aerobics
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
88Good for walkers
Grade: 88 out of 100
84Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Estrada Monumental, 147, Funchal, Madeira 9004-532 Portugal
Name/address in local language
Getting there
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3997Reviews246Q+A100Room tips
Reviews
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Popular mentions
We have just returned from a lovely 10 night stay at Cliff Bay which we booked last minute (just the week before). As most have said this is a lovely hotel with great staff and you are able to have a very relaxing time. The first few days we had breakfast in Il Gallo d'Oro which was really nice. Great service and food and relaxing. We then had breakfast in The Rose Garden which was also very nice but buffet only. As I say very nice but just like a million others, no better or worse. It was exactly what you would expect fruit and yogurt, bread and pastries, cold meat and cheese, selection of hot food and egg station etc. The rest of our stay we went back to Il Gallo d'Oro. We did eat in Il Gallo d'Oro one evening and had a fantastic meal but you would expect that with 2 Michelin Stars. I would make one point here, if you want to have an evening meal in this restaurant I suggest you make the booking before your visit which is what we did. We heard a number of people that tried to book when they were there but couldn't because it was fully booked. This is not a restaurant for children! One minor niggle that annoyed a bit. They don't run a shuttle into town and used covid as an excuse. I would suggest its lack of staff and saving money rather than covid. They are happy to throw groups of people into mini busses for paid tours! While on the subject of getting into town. I would recommend downloading the Bolt app for taxis as we found them very good and around half the price of the yellow taxis that sit outside. I typical run into town will cost you around 4-5 euros. As others have said the hotel was fully booked but didn't feel busy at all with plenty of space and beds outside. Nothing to do with the hotel but worth noting. We were told face coverings were mandatory inside and outside. When you are walking around the shops and local area I would say 90% don't wear a face covering but when inside 100% do. That isn't a moan or anything, just a note. Overall a great time and I would certainly go again…
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: High floors overlooking the sea
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1 Helpful vote
Helpful
Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 2 days ago
Dear Mr.Darryl S We are glad to know that you enjoyed our hotel and had a pleasant, comfortable and safe stay. Thank you for taking the time to review your recent stay with us. Regarding the Bus unfortunately,had to changed due to our current situation. We are planning to return to our normal operation as soon as possible. Yours faithfully, The Cliff Bay Team
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Hotel's Favourite
This hotel is wonderful in every respect. The location and buildings are superb and I loved the easy access to the sea. From the moment we arrived we were made to feel special by the lovely friendly staff and every meal or drink was served with a genuine smile. The walk into Funchal from here is interesting and Funchal itself is a buzzy compact town with lots of historic buildings and beautiful gardens. The Christmas lights were really impressive. This was my first visit to Madeira and I loved it and will definitely return, hopefully staying at the Cliff Bay, which I could not fault in any way.
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Date of stay: December 2020
Value
Rooms
Service
7 Helpful votes
Helpful
Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 16 Dec 2020
Dear Guest, Thank you for your kind words we to read that you enjoyed your stay, we put the highest priority on ensuring the total satisfaction of our guests. Looking forward to welcome you back again With best regards, The Cliff Bay Team
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The Cliff Bay was faultless. Even though it was fully booked during our stay, there was no sense of it being crowded or busy, and there was no pressure on the availability of sun loungers or other facilities. The breakfasts were very good, and tables outside on the terrace were readily available. I loved the location of this hotel. It was close enough to walk to some excellent restaurants and very nice bars and a short bus or taxi ride into Funchal (bus stop right outside). I can only add to everything other reviewers have already said about the professionalism and friendliness of the staff, and the care taken with the cleanliness of rooms and public areas. One thing we enjoyed was that a different film was shown every day at 4pm, and we had the little cinema room to ourselves every time we went along. There was some very good music in the bar which was unobtrusive, but just enough to create an enjoyable atmosphere. I think that this hotel is very good for couples who want to forget about everyday stresses for a little while. We felt so rejuvenated after our trip we have booked a return trip for early March. Can’t wait to go back!…
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Get a sea view if you can.
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Helpful
Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 4 days ago
Dear Mrs.Carol, Thank you for taking the time to review your recent stay with us. We are delighted to read you enjoyed the service and facilities at Cliff Bay, we put the highest priority on ensuring the total satisfaction of our guests. It will be a pleasure to have you around on a future trip to Madeira. The Cliff Bay Team
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Having booked this hotel just to get away after 18 months of not going anywhere we we’re absolutely delighted when we arrived at this beautiful hotel. I had contacted the hotel on several occasions prior to our visit which was always met with a prompt helpful reply. We booked half board as my husband doesn’t want to travel too far with his health. Our very favourite restaurant was the Avista where you could have lunch or dinner. The menu stayed the same, but the staff were very accommodating when we needed to change a dish to suit. The staff in the hotel from front doorman, reception, through to restaurant and chambermaids were all very pleasant and helpful. Special thanks to Alfredo in the Rose Garden who always brought a smile and to Nelson in the Cliff Bar. The hotel is quite extensive and plenty of sunbathing areas on different levels, right down to the sea. Please bear in mind as Madeira is a very hilly island, that means lots of different levels in the hotel. The main drive to the hotel is on a slope, which when going out needs to be climbed (okay if you are fit and able) otherwise you can take the slope in the hotel to the 3rd floor towards the Avista restaurants and LesSuites go up the lift/elevator and exit out onto the main road. There us entertainment on in the early evening outside the Cliff Bar each evening so you can enjoy Happy Hour 5.30 to 6.30pm Also in Rose Garden restaurant, plus later in the evening on stage in the inside of the Cliff Bar. Whilst we were there the free courtesy bus wasn’t operating due to Covid but there are always plenty of taxis available outside the hotel if you don’t want to walk down into Funchal and marina area. Of course there is are buses that run very regularly which all go into Centro of town. Walking down via the Marina takes about 20 mins.Coming back allow 30 mins (remember it’s uphill). There are quite a few restaurants around the hotel, plus the Hole in Pub across the road with live entertainment from 9.00,pm. There us a Tourist Information centre about 5 mins walk to the left of the hotel on the main road where you can get a free map plus all the info you need.…
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Date of stay: September 2021
Value
Location
Service
Room Tip: The hotel offer rooms with a view of Funchal Bay where there is generally some activity on or...
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Helpful
Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 5 days ago
Good evening, Thank you for your positive comments. I will share them with our team. We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again in Madeira very soon. Regards, The Cliff Bay Team
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Beautiful hotel, very clean . We have previously stayed in this hotel and it is even better than before. Nothing is too much trouble for all the staff. Food was superb and every taste was catered for. I have an allergy to bell peppers and they made me the same dishes as my husband and friends but without peppers. This hotel definitely deserves its 5* rating.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Always book a sea/Funchal room
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Helpful
Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 5 days ago
Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to The Cliff Bay . We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again in Madeira Regards, The Cliff Bay Team
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PRICE RANGE
US$166 - US$429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cliff bay - porto bay hotel funchal, cliff bay porto funchal, cliff bay hotel funchal, cliff bay hotel madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about Hotel The Cliff Bay
Which popular attractions are close to Hotel The Cliff Bay?
Nearby attractions include Madeira Mandolin Orchestra (0.2 km), Hole in One (0.1 km), and Orchid Gifts of Madeira (0.5 km).
What are some of the property amenities at Hotel The Cliff Bay?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel The Cliff Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel The Cliff Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel The Cliff Bay?
Conveniently located restaurants include MadMarket Restaurante, Franco's Corner, and Cris's Place.
Are there opportunities to exercise at Hotel The Cliff Bay?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel The Cliff Bay have an airport shuttle?
Yes, Hotel The Cliff Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel The Cliff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel The Cliff Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel The Cliff Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.