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Reid's Palace, A Belmond Hotel, Madeira

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Estrada Monumental 139, Funchal, Madeira 9000-098 Portugal
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Traveller (1773)
Room & Suite (634)
Dining (333)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#13 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Badminton
Boating
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Diving
Hiking
Horseback riding
Squash
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Patio
Squash offsite
Walking tours
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, French, Russian, Spanish and 5 more
2373Reviews95Q+A100Room tips

Reviews
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Traveller rating
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490George70 wrote a review 5 Dec
Portsmouth, United Kingdom32 contributions30 helpful votes
A superb Hotel with excellent staff. An old charm Hotel where nothing is to much bother for the staff. Superb amenities, good food and fine wines. Easy walking distance to other superb Hotels and Resturants.
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Book a De Luxe Ocean View Room - it is well worth the extra
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear 490George70 Thank you very much for your valuable comments. I really appreciated the fact that you took the time for sharing your review, and above all, I would like to thank you, also on behalf of the Reid's Palace Team for the words of vote you reserved for us. These types of comments are indeed the greatest motivation and payback for the efforts we undertake to walk the extra mile to satisfy our guests. We hope to have the pleasure of welcoming you back here to Reid's Palace in the near future for another perfect holiday. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellie L wrote a review 4 Dec
After contacting Reid’s Palace with very specific dietary requirements, they provided a superb lunch at short notice. Beautiful surroundings and professional staff made our experience very special indeed. Huge thanks to you all for making our day so special.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear K4558AXelliel, Thank you very much for choosing our hotel for lunch and for sharing your feedback! We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope to have the pleasure of welcoming you back here to Reid’s Palace, in a not too far future and pamper you the best way we can so you can take home another memorable experience. Wishing you all the best, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma H wrote a review Nov 2022
Wych Cross, United Kingdom1 contribution
Reid’s is the most wonderful hotel experience we have had. The hotel manages to combine an easy going elegance and nostalgia of a time gone by with the modcons of the modern age. There is no stuffiness but instead the whole hotel has a comfortable feel about it. The staff are so friendly and helpful and are happy to have a conversation with you at any time of day which absolutely makes this hotel stand out. For instance - we happened to ask a passing member of staff who was on his way to deliver some flowers if he could tell us where the old dining room is that we had heard about and he took the time to walk us round to where it was and showed us inside and then told us some history about it! I had booked the holiday as a surprise for my husband’s 60th birthday and the staff went out of their way to ensure he had a great celebration with bringing champagne and flowers to our room on the special day as well as a small cake with a candle at the end of our meal at Villa Cipriani. The manager, Ciriaco, takes the time to chat to the guests at various different times like a good family host. We stayed in room 836 which is a beautiful corner room in the old main building with two balconies giving different views out to sea and across the bay - perfectly situated. We also dined at the William Restaurant and had Afternoon Tea on the terrace and all the food was absolutely delicious. We would absolutely recommend this hotel to anyone.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Room 836 is beautiful with double aspect balconies.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear emmahC5930EG, Thank you very much for visiting us, and for writing your feedback about your stay. We are glad to hear that you had a memorable experience at Reid’s Palace. Indeed, delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations. Thank you! I am also glad that you have appreciated our little surprise for your husband's birthday and the fact that I like to be present with my guests and see how they are doing. Your comments are the spring that pushes us to walk every day the extra mile, so that our valuable customers will live unforgettable experiences with us. We are furthermore glad to learn that you overall appreciated the kindness and professionalism of the Hotel staff and we are happy to extend your comments to them. We look forward to welcoming you back soon, and in the meanwhile, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
martin5533 wrote a review Nov 2022
London34 contributions22 helpful votes
Due to having a senior moment I actually got the day wrong for me booking at 3pm . Convinced myself it was a Thursday but was actually day before. I phoned just before I left and explained situation . The lady had a chat with the restaurant manager who said they could probably accommodate us inside rather Han than terrace . Although a little disappointed I gratefully accepted that as it had been entirely my fault. When we arrived we were surprised and delighted that they had set up a little table on the small balcony next to the Tea Terrace with a spectacular view over the bay . The afternoon tea was excellent as you would expect but the real plus point for me is how considerate they were in making our experience as unforgettable as possible , despite my error. Thats real customer service and through this review I would like to say thank you very much (to the restaurant Manager in particular I think)
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 1 week ago
Dear martin5533, Thank you very much for attending our Afternoon Tea and for sharing your great feedback with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created an unforgettable experience. On behalf of all the team, I pass you all our appreciation for the lovely comments about customer service and we all look forward to welcoming you back soon to our hotel for more amazing moments! Best regards, Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harry4Sammy wrote a review Nov 2022
Eastbourne298 contributions107 helpful votes
Loved the hotel from the moment we arrived (for 2 weeks). Calm atmosphere, excellent and friendly staff. Ideal hotel for a relaxing stay or as a base for sightseeing on the Island. Well-equipped bedroom and great toiletries. Superb breakfast (huge range of buffet items and hot dishes to order). Ate in William Restaurant and Gastrobar (both excellent). Good afternoon tea with Champagne. Found meal at Villa Cipriani disappointing, so would not eat there again. Really look forward to returning to Reid's next year.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Plenty of sunbeds around the pool, so no need to reserve them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 weeks ago
Dear Harry4Sammy, Thank you very much for visiting us and for writing your feedback about your stay. We are happy to learn that you have enjoyed your two week's stay with us and were able to have a relaxing time. We are also pleased to read that you relished our cuisine and its presentation, while enjoying our service and the magnificent city view in our William Restaurant and Gastrobar. I have been flattered by your words; these are the payback for our efforts put into what we do. Comments like yours make us walk the extra mile to please our guests. On another note, I was sad to read that we have not met your expectations in our Villa Cipriani Restaurant. Our apologies! We will work on ways of improvement. Thank you for sharing your impressions. Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mervin F wrote a review Nov 2022
Essex, United Kingdom218 contributions108 helpful votes
Treated to come here by our children for my wife’s birthday and we weren’t disappointed. Fantastic afternoon tea, including wonderful Gluten Free options. Beautiful hotel, and great scenery from the terrace. Staff extremely warm, friendly and helpful. An absolute delight for a couple of hours, a real treat.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 weeks ago
Dear mervinf2018, Thank you very much for visiting us and for writing your positive feedback about your stay at Reid's Palace. I am flattered that you could celebrate your wife's birthday at our Afternoon Tea, enjoying the breathtaking scenery from our Terrace. Moreover, I am delighted you felt the warm and friendly atmosphere created by our hardworking staff. We always make a great effort to reach all of our guests' individual needs. I will be more than proud to share your words with the entire team, on behalf of which I thank you very much for your words of vote. We look forward to welcoming you back soon, and in the meanwhile, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dw0rswick wrote a review Nov 2022
1 contribution
Fabulous grand hotel. Impeccable service but friendly, and very helpful. It's expensive, but you can see where the money goes.Iit's perfect for a quiet, romantic break. Loungers scattered around the gardens and up and down the cliffs let you find a quiet spot for the day. Perfect example of what a great hotel should be.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 3 weeks ago
Dear dw0rswick, I am pleased to learn that you had an enjoyable stay with us and that you found our staff helpful and friendly. Additionally, I am glad you found your getaway in our colorful gardens. On behalf of the Belmond Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We all look forward to welcoming you back in a not too distant future. Best regards, Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy S wrote a review Nov 2022
Bakewell, United Kingdom167 contributions115 helpful votes
Old fashioned charm and service characterise this hotel. We stayed for a week and were bowled over by the level of personal service where every member of staff seems to care for their guests well-being. We had a suite overlooking the garden and the sea, very comfortable, immaculately clean and with exquisitely fresh bedlinen changed daily. Despite its reputation for formality, the hotel style is relaxed, quiet and unobtrusive. Beautiful gardens and views to die for. We can’t wait to get back.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 3 weeks ago
Dear 264judys, Thank you so much for your remarkable review. I am delighted to see that your stay was wonderful and memorable and you were able to experience the charm and beauty of our property. I have been flattered by your words, these are the payback for our efforts and for the passion we put into what we do. Comments like yours make us walk the extra mile, and do our utmost to please our clients. I will be more than proud to share your words with the entire team, on behalf of which I thank you very much for your words of vote. We look forward to welcoming you back soon, and in the meanwhile, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace A Belmond Hotel Madeira
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris C wrote a review Nov 2022
8 contributions4 helpful votes
This was our fifth trip to the hotel and we enjoyed it the most of any trip before. The hotel staff are exceptionally helpful. The breakfast buffet and service is excellent. The pool and surrounds could not be better and the restaurants offer choice and excellent service.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 3 weeks ago
Dear chriscM4165IF, Thank you very much for visiting us, and for your valuable comments. We are pleased to learn, that your experience at our beautiful Pink palace was a pleasant one, and we thank you for visiting us and for sharing your review. Receiving comments like yours is the right payback for what we do and motivates us to do our utmost to satisfy our valued customers. We hope to have the opportunity to welcome you back for another memorable experience, possibly soon. Best regards, Ciriaco Campus General Manager Reid’s Palace A Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex L wrote a review Nov 2022
London, United Kingdom276 contributions64 helpful votes
Reid's Palace is like a throwback to some mythical golden age of travel. They've relaxed the dresscode in recent times, so none of the "stuffiness" I was warned about. Wonderfully tranquil and beautiful gardens. Superb breakfasts and the limited experience we had in the restaurants were very positive. The service is what makes it special, though, and one feels somewhat like a VIP! All this for less thatn £2000 for two people for 5 nights in November (but of course it's like a perfect summer there!).... What's not to love?
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 3 weeks ago
Dear alexI609, Thank you so much for your remarkable review. I am delighted to see that your stay was wonderful and memorable and you were able to experience the charm and beauty of our property. I have been flattered by your words, these are the payback for our efforts and for the passion we put into what we do. Comments like yours make us walk the extra mile, and do our utmost to please our clients. I will be more than proud to share your words with the entire team, on behalf of which I thank you very much for your words of vote. We look forward to welcoming you back soon, and in the meanwhile, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$466 - US$690 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reid`s palace by orient-express hotel funchal, reids palace funchal, reids palace hotel funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
158
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REID'S PALACE, A BELMOND HOTEL, MADEIRA - UPDATED 2022 Resort Reviews & Price Comparison (Funchal, Portugal) - Tripadvisor

Frequently Asked Questions about Reid's Palace, A Belmond Hotel, Madeira
Which popular attractions are close to Reid's Palace, A Belmond Hotel, Madeira?
Nearby attractions include Hole in One (0.4 km), Trap Music Bar (0.3 km), and MAMMA - Museum of Modern Art of Madeira (0.3 km).
What are some of the property amenities at Reid's Palace, A Belmond Hotel, Madeira?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Reid's Palace, A Belmond Hotel, Madeira?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Reid's Palace, A Belmond Hotel, Madeira?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Reid's Palace, A Belmond Hotel, Madeira?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Reid's Palace, A Belmond Hotel, Madeira?
Conveniently located restaurants include Cris's Place, Franco's Corner, and X Tonel Restaurante.
Are there opportunities to exercise at Reid's Palace, A Belmond Hotel, Madeira?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Reid's Palace, A Belmond Hotel, Madeira have an airport shuttle?
Yes, Reid's Palace, A Belmond Hotel, Madeira offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Reid's Palace, A Belmond Hotel, Madeira have airport transportation?
Yes, Reid's Palace, A Belmond Hotel, Madeira offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Reid's Palace, A Belmond Hotel, Madeira?
Yes, dry cleaning and laundry service are offered to guests.
Does Reid's Palace, A Belmond Hotel, Madeira offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.