I traveled to this location with my two grown up daughters and had an amazing stay We booked through BA and stayed 6 days and returned home on Boxing Day We were upgraded to a Delux Room which was on the 4th floor with a lovely balcony and views of the town and the sea. Quite a regal setting with a warm and welcoming setting We were on bed and breakfast so ate in the hotels Italian restaurant which was very pleasant with attentive and friendly waiters. The highlight was Christmas Eve where we had carol service, cocktail party hosted by the hotel . The gala Christmas meal was delicious! Although not cheap it made our Christmas one of the best ever!!! We would visit again at Christmas as it is guaranteed 20 to 24 degrees daily , although, there are passing showers which last no more than a minute Reception staff very helpful- particularly Nelia - a real asset to the company! Conceriarge staff equally as nice…
Three nights just before Christmas - with no ambition to do anything other than relax and become human again after a mad period of work. Reid’s is remarkable. Charmingly traditional and with a focus on customer service that is timeless. My room was sumptuous and my bed wonderfully comfortable - with (though I didn’t trouble them) a choice of pillows! Choice of restaurants too (again, superb customer service) and lots of lovely spaces in which to sit, read, lounge and rest. I mean, you could leave the place and explore, but.... This is a classic hotel; old-fashioned in absolutely the best sense. Belmond have, I think, got it absolutely right in terms of marrying the old and the new. If I say that my only criticism was that my martini could have been colder, you get the idea. Highly recommended if you want to become human again! …
Magnificient afternoon tea they could not have done enough for us to make our experience special the surroundings are stunning staff perfect food was exceptional a day to remember and treasure Thank you all
Quite the institution this place. There were six somewhat snooty doormen/concierges/bellhop said when we arrived,all trying to look busy with nothing much to do. Check in was efficient but we had to wait ages for our room despite arriving around 3pm. I thought they might offer us a drink while we hung around but no such luck. 5.5euros for a tiny beer makes the bar expensive and that's one of the issues with this place; no one sits around having a drink presumably partly to do with the cost. It's like the Marie Celeste! They did lay on a cocktail evening where you got a glass of fizzy and there was a classical music evening with a free drink but other than that the place is dead. The Cliff Bay next door has a happy hour every evening and this was a better bet for sundowners. Breakfast in RP was very good apart from two days where the "muesli" (really a bircher) which was normally delicious, tasted as if it had fermented. We complained and fresh batch was brought but it should be made every evening for the next morning. Interesting place to see but we wouldn't go back. …
A recent 5 night stay was excellent. I first visited the hotel 30 years ago and thought I would never be able to stay there but in my senior years I returned for my Wedding Anniversary. Perfect location - Grand Dame Hotel-amazing gardens- great pools- incredible views- great staff. What more could you want? Criticisms ? yes a few. Cocktail bar is cold and empty and desperately needs a redesign. William - wonderful food and service but cold atmosphere and depends on the lights of Funchal. Breakfast by the pool in the sun is however - Perfect.
"The dining room could be a fair hike, and might need GPS to navigate the building!!"Read full review
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