Savoy Palace
Avenida Infante 25, Funchal, Madeira 9004-542 Portugal
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About
#15 of 99 hotels in Funchal
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Travellers' Choice
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Spa
Internet
Hot bath
Rooftop pool
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Massage
Salon
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
German, Portuguese
Location
93Great for walkers
Grade: 93 out of 100
83Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
Avenida Infante 25, Funchal, Madeira 9004-542 Portugal
Name/address in local language
Getting there
Car HireSee all Funchal car hire
813Reviews76Q+A100Room tips
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Staying at the Savoy Palace for a second time. Was extremely pleased with the first visit and again, on our second visit. A wonderful hotel with excellent facilities. We are in a Garden Room with a view of the gardens and pool. Really enjoying relaxing on the balcony with views of the Atlantic. The room is very comfortable and has the amenities one would expect in a five star property. The staff are so efficient and enthusiastic about their jobs, from Reception, to Housekeeping, to the Food and Beverage staff etc. Huge choice of restaurants, bars and lounges to relax in. We are on a bed and breakfast package where there is a huge choice for breakfast. The choice is amazing. The Savoy Palace in located in an area where there is a number of restaurants and bars. The centre of town is a 10 minute walk away. Excellent location for exploring the sights of Funchal and surrounding areas. To sum up, well done to the Savoy Palace for allowing us to have a relaxing break and to enable us to recharge our batteries for the return to the wet & cold in the UK. Wonderful stay in a fabulous hotel. We will definitely come back at some point in the future. We could not stay anywhere else in Madeira!!…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The Savoy Palace is definitely the place to stay in Funchal, a true 5 star experience. The staff are very friendly and attentive. Our 14th Floor suite was spacious and luxurious with fantastic views over the harbour. The premium guest status was exactly that with lovely treats every day, free access to the Spa and to the exclusive Jacanda Lounge on the 16th floor where we had the most fantastic breakfast every morning. We ate at 3 of the hotels restaurants and each was very different in style but all were provided excellent food and service. We will hopefully be returning before too long.
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: higher floors for best views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I came here as a solo traveller half board for my 50th birthday 16.01.23, I was on the 6th floor with lovely views, so I watched cruise ships coming in. I was out all day on excursions, so I was too tired to visit the rooftop bar for cocktails happy hour, which would have been lovely, may I add. I did visit the roof top one day to chill out, as I was only half board. I didn't order any food whilst up there as it probably would have been too expensive. Cocktails were 11/12€ a time, which for this hotel is ok priced, but when I had a cocktail on the strip, I paid 6€. The starter portions are huge, so I struggled to eat all my main course but definitely found room for desert. I preferred to have dinner at Par de lum and always sat outside on the balcony mostly alone, which was lovely to just people watch and listen to the music sometimes live from the restaurant opposite. When it was a little breezy one night, the staff bought a heater out to keep me warm. I would like to say a massive thank you to Suzana, who called me by name Mrs Edwards each time she saw me, and all the other staff that looked after me at par de lum each night. They would spend time talking to me, recommending excursions (especially the polish girl), suggesting cocktails, wine, and food choice even though they were very busy. Reception staff always greeted me when I returned from an outting and asked if I had a good day. I would return and recommend this hotel. Of course people will always find something to complain about wherever they stay but go here for yourselves and decide. Only a 10 minute walk to the marina, bars, shopping centre, old town, McDonald's, pizza hut, h&m, and more. The excursions are a must well worth it until you get told by your REP lunch is included when it actually wasn't. …
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Date of stay: January 2023Trip type: Travelled solo
Room Tip: Eat out at dinner more than you eat in. Do as many excursions as possible. There is so much to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 3 days ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you ever so much for taking time in posting your positive review. We feel extremely pleased to read that you enjoyed your stay overall and that our location was one of your highlights. We feel equally happy to know that you enjoyed Pau de Lume Restaurant and that our team members, in particular Suzana, made you feel always welcomed and special. Your words confirm the dedication of the entire team and show us that we are walking on the right path. Thank you for your precious time and valuable contribution. Customer experience and satisfaction is paramount to us, and your feedback reaffirms the sense of commitment we engage in on a daily basis. Best wishes and «muito obrigado», José António Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Savoy Palace is a fantastic hotel with wonderful friendly staff. We loved our stay with them and will hopefully return. Service was excellent, the best hotel we’ve stayed in. Lovely bars and restaurants.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 3 days ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you very much for the high rating and for making the time to give us your feedback on your recent visit to our property. It is a joy for us to read that our team members and the setvice that they have provided met with your preferences and expectations. Your words confirm the dedication of the entire team and we are extremely delighted to know that you consider our hotel as the best hotel that you ever stayed. Best wishes and «muito obrigado», José António Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just come back from a 4 night stay at the Savoy Palace. We have been to Madeira twice before in January and love it here. The weather was warm and sunny and a little breezy. The hotel was really lovely much bigger than anywhere we have been before. The bedroom and bathroom were spacious, comfortable and spotless. The breakfast was excellent and we were able to sit outside. We had a half board option - Table d’hote in Pau de Lume restaurant. Five courses of freshly prepared delicious food with excellent service in a totally relaxed environment. We had cocktails in the rooftop Galatia sky bar at happy hour. The grounds of the hotel were really lovely with lots of loungers. The sun deck on the 16th floor was comfortable with great views over the harbour to see the Cruise ships. We didn’t use the spa as it was 35 euros and the weather was so good. Everything in the hotel looks good and the service was great so thank you.…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 6 days ago
Dear Valued Guest, Thank you so much for sharing your kind review and for a very positive recommendation. I am delighted to learn that my team of committed professionals ensured a truly unforgettable stay at the Savoy Palace. Our staff will definitely be overjoyed to read what you wrote about the service they have provided throughout your stay. Customer experience and satisfaction is paramount to us, and your highly regarded feedback reaffirms the sense of commitment we engage in on a daily basis. We are also very delighted that you have enjoyed your stay with us and that our services and facilities met with your satisfaction. Our primary goal is to provide each visitor with a unique experience. It is comments such as yours that drive us to continue motivated in our mission and prove our commitment to providing unforgettable experiences to all who choose us. It is good to know that we were able to contribute towards a relaxing holiday, for which we would like to thank you for your preference. We hope to see you again in the near future for another memorable stay. Obrigado! Best regards, José António Pereira - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I visited Savoy Palace with our baby following recomendations from family members and our experience really lived up to this. Naturally, visiting Madeira for the first time with our baby, we wanted everything to go smoothly. I emailed the hotel beforehand and received quick responses confirming that all requested needs would be met (ie: bathtub for baby) and offering to book restaurants for us. This correspondence was reassuring and upon arrival we were greeted warmly - with front of staff helping me to get hot water etc for a baby feed - and instantly felt that this was a family friendly hotel. The hotel ticked all of the boxes in terms of friendliness, cleanliness, comfort and delicious food and drink. We stayed in an Ocean view suite room with a kitchenette and balcony etc and this extra space was so helpful with a baby -like a home away from home. It was only a short stay for us but in that time we enjoyed a few of the hotel restaurants and breakfast was the highlight of the day with great quality local cuisine as well as British favourites. Our daughter enjoyed the freshly made omelettes from the egg station. The hotel was in a great location - a short walk from the old town and surrounded by great amenities. Our only regret is not staying for longer. Thank you to all the staff at Savoy Hotel for making our stay so comfortable and memorable. …
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 1 week ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you so much for sharing your kind review and for a very positive recommendation and thank you for having chosen Savoy Palace to spend your vacation with your family! We were pleased to read about your great experience at Savoy Palace and there are no words to describe how flattered our entire team is to know your compliments concerning their service. We are also pleased to learn that our excellent food, gladly cooked by our Chefs, has given your stay an undeniable value. It is a joy to receive such wonderful comments from our valued guests. We look forward to welcoming you again soon! Warm regards, José António Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, amazing staff, great location. We had a wonderful sea view room (767) which was, to us, worth that bit extra to wake up every morning to the splendid view. The room was spacious and modern and constantly kept to the highest cleanliness standards by the housekeeping staff. The people looking after us, made our stay complete. Nothing was too much trouble and always served with a smile and patience ( eg extra hangers, ironing board sorting out 5am taxis ). Breakfast was incredible. We travel a lot and this was the best we’ve encountered. So much choice, such high quality and excellent knowledgable staff to help you with your day. ( shout out to Dario and the lovely lady with the red spectacles… thank you both) The hotel indoor breakout spaces are beautiful, as are the pool areas My only minus was the price of the spa. €30 per day per person I think is too much when you are paying 5* room prices. Finally, I know the time of year may have helped , as nowhere is Funchal was overly busy, but I got the impression that the Funchal people and the Savoy Palace staff especially, want to do their best to encourage positive tourism. Would definitely stay again, should we return at a similar time of year. …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 1 week ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you for taking the time to write such a nice review regarding your recent stay at Savoy Palace. It is our pleasure that you enjoyed our marvellous ocean room located on the 7th floor of our property, offering an amazing view to the Atlantic Ocean. We are proud of the positive comments and kind words addressed to all our team members. We are delighted to know that you found our Housekeeping Team's daily work perfect throughout your stay as well as the attention offered by each team. We are glad to learn that we provide the "best breakfast" you have ever experienced in a hotel thanks to our food quality and customer experience provided by our team members. Our guest's satisfaction is paramount to us, and your feedback reaffirms the sense of commitment we engage in on a daily basis. We regret to know that our SPA prices did not meet your expectations. However we have taken note of your opinion, which is so important for us. It is a joy to receive such wonderful comments from our valued guests. We look forward for your next visit! Warmest regards from the Savoy Palace Team, Jose António Pereira - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Probably best service experienced in a hotel from the doormen ,bellboys reception restaurant staff and maids all of them so friendly and helpful, it was my girlfriends birthday and we were gifted a bottle of champagne and a birthday cake , the interior is unbelievable, the pool with seating area is amazing, and the rooms perfect with maids attending at least twice a day
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 1 week ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you very much for the high rating as well as the words of appreciation towards our hotel's facilities and team members. We are proud to know that every of them offered you a marvellous service during your stay. It is a joy for us to turn our guest's birthday into an unforgettable memory! We are extremely delighted to know your stay with us was an enjoyable one. Your opinion is of the utmost importance and enable us to make sure that the services we provide meet our guest’s expectations. It is a joy to receive such wonderful comments from our valued guests. We hope to see you again in the near future! Warmest regards, José António Pereira - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a 5 night stay here for our first visit to Madeira. The location is excellent - an easy walk into the centre of Funchal, close to lots of restaurants and on main bus routes. It is a stylish building with excellent views over the port and shoreline. The best thing about the hotel is the staff. Without exception everyone we had contact with was smiling, helpful and courteous, whatever their role. The breakfast was varied and plentiful. Although the bacon and sausages on offer were very odd there was a huge choice of other options, including freshly prepared omelettes and vegan choices. We chose not to have dinner in any of the hotel restaurants as there is such a good choice of good value dining elsewhere in the city. Our sea view room o the 9th floor was spacious and generally well equipped, with a good sized balcony, a small sofa and an enormous bed. The mattress was too firm for us to sleep well, and it was difficult to adjust the air conditioning to be sufficiently cool, even though our stay was in January. The bathroom area was perfectly functional, but we disliked that it had sliding doors rather than being a completely separate room with a fully closing door, as even with sliding doors closed you could hear everything going on from elsewhere in the room. The TV is equipped with a screen mirroring option to allow material from phones and tablets to be screened, but only for Android, not Apple devices which meant we couldn’t use it We enjoyed the large outside pool - water temperature was fresh but fine once you had been in it for a couple of minutes. Plenty of loungers to enjoy the sunshine. We also used the spa - €35 per person per day unless you book a treatment costing over €100, which we did. The spa has an indoor pool, a good sized sauna and a steam room and a separate relaxation area. It was comfortable but extremely dark other than right by the windows, which made it impossible to read a book. The facilities are reached down a long corridor and the access has to be given by a staff member. However the toilets are in the changing rooms outside so each time you use them you have a long walk and then have to asked to be let back in. There is enough space in the spa area for a couple of toilets which would be much more convenient (no pun intended!). My wife and I both had a 90 minute aromatherapy massage which we thoroughly enjoyed - both our therapists were excellent and took the time to discuss exactly what we wanted before commencing the treatments. I visited the gym every day as it was free to use. It is well equipped with a range of TechnoGym cardio and resistance machines as well as free weights and benches. There was never anyone else in the gym whilst I was using it. So overall we enjoyed our stay very much and felt we got good value overall. I would recommend it to others bearing in mind the improvements which we think could be made…
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Get a room on a higher floor for the best view, get to breakfast early, enjoy the walk into the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 1 week ago
Dear Valued Guest, Warm Greetings from Savoy Palace Hotel! Thank you very much for sharing your thoughts regarding your recent stay at our property in the heart of Funchal. We value your comments and are extremely delighted to learn that our team members provided you with an excellent service being a highlight during your stay. We are also glad that the variety of our breakfast buffet met with your preferences. We have taken note of your opinion regarding the room you stayed in, which is so important so we can continue improving. We regret to know that our bathroom's door design as well as our mattress were not meeting your expectations. However, we can assure you that every word has been taken into our highest consideration. With regards to the media and TV inside the room, we kindly inform you that they are compatible with Apple devices and it would have been a pleasure to our Front Desk Team to lend you a compatible cable during your stay. It is such a joy to know that you enjoyed our heated main pool and its 77 meters lenght. We have noticed that you have found it cold. All our pools are heated at 23ºc minimum and can goes above, however the temperature will always depend on Madeira weather, turning it warmer or colder. In addition, we would like to enhance that our interior pools used to be regulated at 27ºc. We are proud that our therapists did a wonderful job on both your treatments and it is a pleasure to learn that you enjoy the SPA (our thermal area) by booking a 60 minutes treatment minimum. However, we regret to know that you did not fully enjoyed the experience due to the lack of luminosity preventing you from reading. We can assure you that we will discuss with our Management regarding the absence of toilets with direct access from our thermal area. Customer experience and satisfaction is paramount to us and motivate us to remain fully committed in going above and beyond to create unforgettable memories to each and every discerning guest on every occasion. Thank you for your precious time and valuable contribution. Please do not hesitate to contact us directly prior your next visit to the Pearl of the Atlantic. Warm regards, José António Pereira - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel exceeded our expectations. The room (on the 12th floor) had a great view of the sea, was spotlessly clean and spacious. The service levels are the highest we have experienced in any hotel. The staff are terrific. Breakfast was great with an enormous selection. We ate at Terreiro and the asian restaurant. Both were top class with excellent service. The rooftop terrace was a great plus for relaxing. Cannot wait to return.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Savoy Palace, Diretor-Geral at Savoy Palace
Responded 1 week ago
Dear Valued Guest, Warm greetings from Savoy Palace! Thank you very much for the high rating as well as the words of appreciation towards our hotel's facilities and staff. We are extremely delighted to know that our beautiful views, our cleaning standards and the excellent service provided by our dedicated team were highlights during your stay. We feel equally pleased to read that our breakfast variety, the quality of our restaurants and our rooftop enhanced your overall experience. It is through comments like yours that we continue to nurture passion in going above and beyond to deliver unparalleled experiences to our valued guests. We look forward to welcoming you again very soon for another relaxing stay. Warm regards, José António Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$243 - US$325 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraFunchal
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Frequently Asked Questions about Savoy Palace
Which popular attractions are close to Savoy Palace?
Nearby attractions include Parque de Santa Catarina (0.4 km), Trap Music Bar (0.1 km), and Casino da Madeira (0.4 km).
What are some of the property amenities at Savoy Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Savoy Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Savoy Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Savoy Palace?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Savoy Palace?
Conveniently located restaurants include Le Bistrot Jacaranda, Victoria Restaurante, and X Tonel Restaurante.
Are there opportunities to exercise at Savoy Palace?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Savoy Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Savoy Palace offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Savoy Palace?
The staff speaks multiple languages, including German and Portuguese.
Are there any historical sites close to Savoy Palace?
Many travellers enjoy visiting Colégio dos Jesuítas do Funchal (1.3 km), Santa Clara Convent (1.0 km), and Sao Tiago Fort (2.1 km).