We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pestana Promenade Ocean Resort Hotel

Show Prices
#17 of 86 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Pestana Promenade Ocean Resort Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,602 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,212: English reviews
Ballyclare
Reviewed 2 days ago NEW

We stayed for twoweeks at this hotel. The hotel is very contemporary in style, in an excellent position overlooking the Atlantic, and staffed by friendly, helpful, professional staff. The rooms quite spacious and well furnished, and our sea view room opened straight unto the hotel pool area. The food at breakfast is excellent and when we ate in the evening...

 Report
Helpful?
Thank I4082AJrobertb
Monmouth, United Kingdom
Reviewed 3 days ago NEW

This is our second visit to the Pestana PromenadeOcean Resort Hotel in Funchal. The staff are friendly,helpful and attentive. The reception staff have been exceptional and have made our stay so enjoyable. It was my wife's 60th Birthday and they have gone out of there way to provide flowers and wine to make our stay absolutely amazing.We have a room...

 Report
Helpful?
Thank Magicrobot
Cumbria
Reviewed 4 days ago NEW

Just returned from a week at the Promenade staying on bed & breakfast basis. The bedroom was very spacious, the bathroom spotless. The rooms need a little bit of attention to clean up the marks on the wallpaper and flaking paintwork. The breakfast buffet was very good, plenty of choice and replenished frequently but a little crowded at times. The...

 Report
Helpful?
Thank excraftybakers18
Stoke-on-Trent, United Kingdom
Reviewed 5 days ago NEW

This was my 4th trip to The Pestana Promende and it has not failed me yet. The hotel is elegant yet incredibly friendly. The staff are amazing - Rui, the cocktail waiter kept us supplied with an endless stream of wonderful cocktails - some of which I am sure he made up on the spot! Filipa at the deck bar...

 Report
Helpful?
Thank Flickatina
London, United Kingdom
Reviewed 1 week ago NEW

Our room was upgraded as we were only short stay visitors, obviously trying to impress our first visit. The room with sea view was very nice. Unfortunately the hotel has facilities but does not utilise them fully. Their spa is an add on building to the main hotel, there is no shower in the changing room, bath robes are not...

 Report
Helpful?
Thank Sct321
Bexleyheath, United Kingdom
Reviewed 1 week ago

In our experience the Promenade is an excellent hotel in a great location. The staff are friendly and attentive and always happy to assist guests. A fabulous pool area and gardens that are constantly tended. An extensive selection at breakfast to suit all tastes. Already planning our next trip!

 Report
Helpful?
Thank TeamTrone
Elgin, United Kingdom
Reviewed 1 week ago

As timeshare owners at the Pestana Grand Hotel ,this was our second visit to the Promenade as Hotel guests. The hotel is looking very shabby now ,we had a so called superior room ,with dirty marks on the wall paper, As yet we have never had tea making facilities in the room .The Restaurant was more like a canteen and...

 Report
Helpful?
2Thank 647gertrude46
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Positives - room, location, pool, gardens really nice, comfortable and quiet Negatives - food quality really poor for the price. There are better quality and value eating options within 5 minutes walk of the hotel though. Breakfast buffet was limited in terms of choice and quality and was squeezed into a small area meaning queues and very busy atmosphere most...

 Report
Helpful?
Thank A TripAdvisor Member
Torquay, United Kingdom
Reviewed 2 weeks ago

Just spent 16 days in the Pestana Prom. Weather was perfect. We found a great taxi driver called Eddy Santos who picked us up from the airport and during our 16 days took us for a Levada walk, trips into Funchan (just 2 euro more than bus) and fetched us from dinners etc. Would recommend him as he speaks really...

 Report
Helpful?
1Thank cherry04
Lincoln, United Kingdom
Reviewed 3 weeks ago

We returned to the hotel after a 2 year absence. Although the hotel is still good we felt that it had lost some of it's sparkle. Our room had a sea view but not as nice as previously as it overlooked the roof of the indoor swimming pool and spa building. There were some of what looked like coffee or...

 Report
Helpful?
Thank Paul C
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest and Traveler Paul C We would like to thank you for the recent holiday spent in our resort and for the choice in booking our Group. It is with sadness that we read your comments towards your time spent in our property, for what we apologize that on this visit you have felt discontented towards some aspects of...

1,294 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (973)
Viewed
View from Room (98)
Viewed
Pool/Beach Area (201)
Viewed
Hotel & Grounds (221)
Viewed
Dining (35)
Viewed
Room/Suite (114)
Viewed
Bathroom (16)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
2:49
Videos (2)
Viewed
Other (281)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (177)
Viewed
Amenities (49)
Viewed
Pool (21)
Viewed
Dining (41)
Viewed
Standard Sea View Room (22)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (144)
Viewed
Hotel & Grounds (50)
Viewed
Pool/Beach Area (35)
Viewed
Room/Suite (18)
Viewed
Dining (7)
Viewed
Family/Play Areas (1)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Funchal hotels
0.8 km away
Lti Pestana Grand
Lti Pestana Grand
#15 of 86 in Funchal
1,683 reviews
0.3 km away
Melia Madeira Mare Resort & Spa
1.0 km away
Hotel The Cliff Bay
Hotel The Cliff Bay
#3 of 86 in Funchal
2,514 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Porto Mare Hotel
Porto Mare Hotel
#8 of 86 in Funchal
1,801 reviews
0.4 km away
Madeira Regency Cliff
Madeira Regency Cliff
#11 of 86 in Funchal
1,045 reviews
0.3 km away
The Residence
The Residence
#6 of 86 in Funchal
754 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €86 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Travelocity, Orbitz and Priceline so you can book your Pestana Promenade Ocean Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
64 questions
Ask a question

See all questions (64)

Questions? Get answers from Pestana Promenade Ocean Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Classic Seaview is well worth it.”
 of 5 bubbles I4082AJrobertb, 4 Dec 2016 | Read review
“All the rooms above the 3rd floor have great sea views.”
 of 5 bubbles Magicrobot, 3 Dec 2016 | Read review
“Be specific when booking as some rooms overlook the carpark and have have traffic noise.”
 of 5 bubbles Sct321, 29 Nov 2016 | Read review
“Try for rooms on 4th floor upwards .There are only two lifts which are a nightmare .”
 of 5 bubbles 647gertrude46, 26 Nov 2016 | Read review
“Most rooms have sea views but a few don't. Recommend you ask.”
 of 5 bubbles cherry04, 18 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay