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Pestana Promenade Ocean Resort Hotel

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#17 of 86 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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Pestana Promenade Ocean Resort Hotel
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1,636 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Blackburn, United Kingdom
Reviewed yesterday NEW

Stayed at Pestana Promenade for one week in a classic double with full sea view and balcony. No complaints regarding the room size and layout itself, although the large window between bathroom and bedroom/ lounge area is a bit weird and, as others have stated, stains on wallpaper are a bit off putting as are the stained corridor carpets. We...

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Helpful?
Thank michaelwilliam222
Mazovia Province, Poland
Reviewed 2 days ago NEW

The best in the hotel during my stay was the staff - nice, kind and helpful. For them problem is always to be solved. Second is location and the look of the hotel - even if swimming in the pool was impossible in January as it is, unfortunately, without heating, it was a great pleasure only lying on the deckchair...

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Thank _Malgorzata_1985
Baden
Reviewed 2 days ago NEW

We spent one week between Christmas and New Year at the Pestana Promenade and we liked it a lot. The rooms are spacious and have a nice we view on the ocean. The breakfast buffet was also good with a variety of choices, only the coffee we did not like to much. The location of the Hotel is close to...

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Thank mguener
Reviewed 2 days ago NEWvia mobile

Large twin room overlooking pool and sea. Very clean. Helpful staff. Good facilities. Great breakfast lots of choice. Nice walks along promenade in both directions. Many restaurants in the area (avoid SHELTER check out my review of this restaurant).local supermarket nearby on seafront

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1Thank Mark Andrew W
manchester
Reviewed 6 days ago NEWvia mobile

Great hotel with fantastic service Indoor pool great but feels busy with about 4 people in it Breakfast was good with vast selections of hot & cold food with a gluten free area too Bit strange not having a kettle in the room but didn't spoil things Two single beds pushed together doesn't make a double bed but they were...

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Helpful?
Thank children3
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer children3, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. Regarding the kettle we would like to inform that you can get it in the...

Dundee
Reviewed 1 week ago

We have just spent a most enjoyable week at the Pestana Promenade. We were very comfortable and enjoyed the relaxation. The staff were without exception excellent and could not do any more to ensure that we had a good time. The only problem we encountered was that although we would have liked to have dined in the restaurant occasionally we...

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Helpful?
Thank Footballfan9
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer Footballfan9, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We as a Group and property consider of the utmost importance to have the guest’s feedback of our property and services, therefore we thank you for providing through this travel...

Reviewed 1 week ago

Pestana Promenade is your choice if you a) feel like travelling without kids running around, b)do not get bothered by the senior citizens wondering around hotel. The staff was extremely helpful and helped us in every possible way. If you need a wine bottle opener - they'll bring it. If you need laundry or ironing services - they'll handle it....

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Helpful?
Thank Maija K
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest and traveller Maija K, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We as a Group and property consider of the utmost importance to have the guest’s feedback of our property and services, therefore we thank you for providing through this travel...

Namur, Belgium
Reviewed 1 week ago via mobile

We were here for a week just after New Years so the festive lights and decorations were still up which gave Funchal a magical feel. If you get an invitation for a free drink arriving in your room be aware that this is to lure you into the beginning of the Pestana sales push for their holiday club/ timeshare thing....

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Helpful?
Thank Timdenamur
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest and traveller Timdenamur, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We as a Group and property consider of the utmost importance to have the guest’s feedback of our property and services, therefore we thank you for providing through this travel review...

Reviewed 1 week ago via mobile

I had an amazing day. The staff were incredibly friendly and always met and greeted you everywhere you went, making us feel welcome and a true guest from the moment we arrived. The hotel has a outstanding facilities.

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Helpful?
Thank Dulce S
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest and traveller Dulce S, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. We as a Group and property consider of the utmost importance to have the guest’s...

Bristol, United Kingdom
Reviewed 1 week ago via mobile

My wife and I stayed at the promenade in december. Great room, full sea view. New Year gala Dinner was well worth it. Dinner was great plenty of wine and champagne. Attentive staff. Spa was very relaxing, pools were amazing Will be Back next year.

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1Thank ryancollins78
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest and traveller ryancollins78, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. The feedback of our guests is very important for us and helps us to improve our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: €92 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
66 questions
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Questions? Get answers from Pestana Promenade Ocean Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views from 5th floor and above”
 of 5 bubbles michaelwilliam222, 16 Jan 2017 | Read review
“In rooms lied at the first floor above the lobby bar till 11 p.m. is too loud. In the west part is quieter and nearer to the in-door pool.”
 of 5 bubbles _Malgorzata_1985, 15 Jan 2017 | Read review
“Ask for a sea view, breathtaking!”
 of 5 bubbles philipjohns2015, 6 Jan 2017 | Read review
“I think there may be some side rooms face the road.”
 of 5 bubbles njohnsey1944, 6 Jan 2017 | Read review
“Corner suites are excellent.”
 of 5 bubbles 2017Riley, 6 Jan 2017 | Read review
5 of 5
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