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Hotel Tivoli Sintra

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1,439 Reviews from our TripAdvisor Community

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Showing 634: English reviews
New York City, New York
Reviewed 6 January 2017

hotel has apparently not been renovated in 15 years or more. Staff was courteous but rigid in following "policy." We booked two rooms on their website, they only had one reservation for us on arrival. Despite the hotel being basically empty, they kept us waiting at the front desk for 25 minutes while they figured out their problem. When we...

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Helpful?
1Thank donaldbB7044LL
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. Regarding the check in situation, i am really sorry. I have shared your comments with the staff and assure you that we will...

Claverley
Reviewed 6 January 2017

Sintra is a lovely unbelievable place. The hotel location is brilliant. The staff are very good, particularly the bar attendant in the evening. The hotel quality and room was disappointing. I could not believe it was a Tivoli!!

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1Thank H1226NUpaulc
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience at the Tivoli Sintra with us. We are sorry that the room you stayed in did not meet your expectations. Our rooms are ample in size and are decorated with rustic style with paintings inspired by local landscapes. Most rooms have a panoramic view of the valley and Sintra Village. However, we...

nyc
Reviewed 5 January 2017

Lovely hotel ,arrested in time,cozy in a 1970's way but needs a sprucing. Loved the little terrace,poor parking,chgd. a fee for WiFi !! great location Wonderful waiters in dining room,nice fellow travelers

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1Thank johnpatrickk2017
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience with us and specifically about the fact that no free internet service was provided. I would just like to mention that if you sign up to our program, GHA Discovery, you will have free WIFI internet as well as other benefits. I am sorry that the hotel facilities did not meet your...

Lisbon, Portugal
Reviewed 24 December 2016

The hotel is conveniently located at the center of Sintra and its entrance hall is quite modern and has a gorgeous view. The staff was highly serviceable. The however, urgently needs some remodeling because it looks and feels considerably old and with poor taste.

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1Thank tiagofelix2016
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

Barcelona, Spain
Reviewed 16 December 2016

Good hotel in general, although the rooms are old fashioned, but the situation and views deserve to test it. Breakfast was good in a room full of light, where one can enjoy the beauty of the landscape: a big plus.

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1Thank zulimaineschantalm
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if the hotel service did not meet your expectations during your stay. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not...

Emmen, The Netherlands
Reviewed 1 December 2016

Nice hotel with good service. Little bit outdated, and not perfectly clean. Good breakfast but for a high rated hotel you might expect a little more variation. Location is good with a beautiful view on the valey.

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Thank KrijnB00
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if the hotel service did not meet your expectations during your stay. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Our overriding goal is always to...

Moita
Reviewed 29 November 2016

The room needs some renovation, and and LCD TV is a must today. The place has beautiful landscapes and a real nice environment. Competent staff, with pleasant treatment. The location is exceptional, right in the village centre. Free car parking available (or at least we had it, with a remark "if available"). Free wi-fi for one hour each day in...

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1Thank LuigiMoita
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear LuigiMoita, Thank you for sharing your experience with us and specifically about the fact that no free internet service was provided. I would just like to mention that if you sign up to our free program, GHA Discovery, you will have free WIFI internet as well as other benefits. I am sorry that the hotel facilities did not meet...

San Francisco, United States
Reviewed 28 November 2016

Sintra was amazing and this hotel was well located with some views including a patio overlooking the Portugese country and the ocean. Staff was great and accommodating. The beds were a little hard for my taste and the room was quite dated but everything else was tops. Thanks!

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Thank Daniel N S
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Daniel, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

New York City, New York
Reviewed 28 November 2016

We booked this place, thinking it was a different hotel. When we arrived, we were disappointed to say the least. The location is right in the middle of town, which is good if you don't want to walk very far to see the main attractions. But bad if you want to avoid crowds. The room was very dated, there was...

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1Thank donq1976
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Brownsville, Texas
Reviewed 17 November 2016

This is probably not a 4 star hotel - more of a 3, but it sure is in the most fabulous location. It also has amazing views. Doesn't have all the luxury amenities you would expect, but it's a good price per night if you're on a budget. The young lady at the front desk was able to secure a...

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Helpful?
Thank lynettebenavidez
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 

Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: €57 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tivoli Sintra staff and other travellers.
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Questions? Get answers from Hotel Tivoli Sintra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles donq1976, 28 Nov 2016 | Read review
“You want a Valley View so you can look up at the Moorish Castle.”
 of 5 bubbles lynettebenavidez, 17 Nov 2016 | Read review
“Valley views”
 of 5 bubbles SolihullCatwoman, 29 Oct 2016 | Read review
“Rooms at the rear of the hotel have fabulous views, not so from those at the front. Take slippers, see review.”
 of 5 bubbles colinl924, 19 Oct 2016 | Read review
“Great Location”
 of 5 bubbles kimberlycK3352XW, 9 Oct 2016 | Read review
5 of 5