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Hotel Tivoli Sintra

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Hotel Tivoli Sintra
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1,423 Reviews from our TripAdvisor Community

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Showing 633: English reviews
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Gloucester, United Kingdom
Reviewed 1 week ago

Hotel was very easy to find. Room was very clean and well decorated. Easy to check in and out. Nothing was too much to ask from the reception staff they were always helpful and polite. Very accommodating with late arrivals and storing baggage. Room service delicious and prompt.

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Helpful?
Thank Tammy N
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Tammy, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Meaford
Reviewed 3 weeks ago

Lovely old world hotel. Fabulous views, and large room. Very clean and well located to shops and restaurants. Breakfast was everything you could possible want and the room overlooked a marvelous view.

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Helpful?
Thank 388deboraht
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Calgary, Canada
Reviewed 3 weeks ago

There were several plates of finger-food laid out in the lounge area, with no visible signs. Upon taking one I was clapped at and shouted at by a staff person from the other side of the lobby Apparently the food was intended for another person/group. I told the individual that the manner he addressed me was very rude to which...

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Helpful?
1Thank P498FXpaulh
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if this isolated experience afected your view of the Hotel. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not normal in...

Barcelona, Spain
Reviewed 3 weeks ago

Great Hotel. I always go there when I visit Sintra. A pleasure to stay in it with wonderfoul seasight. Great location. Perfect customer service. I recoomend a lot if you plan to visit that area of Portugal.

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Helpful?
Thank isaac986
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Genoa, Italy
Reviewed 4 weeks ago

This is a four-star hotel of theTivoli chain, which was probably built in the 60's. The interior decoration is from the period. Nonetheless, it's very well kept, rooms are spacious, personnel corteous, and breakfast OK. The hotel is located right on the main square of Sintra and most windows overlook the adjoining green valley. If you have a vehicle (I...

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Helpful?
Thank CarloGenoa_Italy
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Nairobi, Kenya
Reviewed 4 weeks ago

Room with a beautiful view, hotel well located but quite outdated. Rooms and furniture should be renewed. Good breakfast. Slow service , friendly staff. So overall OK but disappointing and would be worth investing in upgrading the hotel

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Helpful?
1Thank Pauline Brigitt... G
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Pauline Brigitt, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. We hope to have another chance to welcome you in Sintra and provide you a better service. Best Regards General Manager

Marbella, Spain
Reviewed 13 January 2017

Stunning views, excellent location, traditional values and service. Some would say the place is dated, I would say 'this is Sintra, of course it is!' Great value for money considering wonderful location, parking possible too which is a really big bonus in this area.

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Helpful?
Thank Julian F
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Julian, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

Moscow
Reviewed 13 January 2017

The hotel is located in the city center, reasonable prices, good service and great food at the restaurant. At weekends and holidays may be parking problems of personal car. In winter, the hotel room can be cool.

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Helpful?
Thank 549andreyi
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

Oella, Maryland, United States
Reviewed 7 January 2017

I loved this hotel. Me and my wife only stayed one night but would have liked to stay longer. What I liked most about this place was how it was like stepping back in time to the 50's or 60's. The architecture, the phone booths, the hair salon. It was right out of a movie set. I did not find...

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Helpful?
Thank Derek B
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Derek B, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look...

New York City, New York
Reviewed 6 January 2017

hotel has apparently not been renovated in 15 years or more. Staff was courteous but rigid in following "policy." We booked two rooms on their website, they only had one reservation for us on arrival. Despite the hotel being basically empty, they kept us waiting at the front desk for 25 minutes while they figured out their problem. When we...

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Helpful?
1Thank donaldbB7044LL
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. Regarding the check in situation, i am really sorry. I have shared your comments with the staff and assure you that we will...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 

Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: €63 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tivoli Sintra staff and other travellers.
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Questions? Get answers from Hotel Tivoli Sintra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles donq1976, 28 Nov 2016 | Read review
“You want a Valley View so you can look up at the Moorish Castle.”
 of 5 bubbles lynettebenavidez, 17 Nov 2016 | Read review
“Valley views”
 of 5 bubbles SolihullCatwoman, 29 Oct 2016 | Read review
“Rooms at the rear of the hotel have fabulous views, not so from those at the front. Take slippers, see review.”
 of 5 bubbles colinl924, 19 Oct 2016 | Read review
“Great Location”
 of 5 bubbles kimberlycK3352XW, 9 Oct 2016 | Read review
5 of 5