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Hotel Tivoli Sintra

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Hotel Tivoli Sintra
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1,457 Reviews from our TripAdvisor Community

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Showing 637: English reviews
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London, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Very close to National Palace and town centre.Very attentive and friendly staff. Clean and well furnished rooms with balconies facing the town or views of Sintra mountains. Good variety at breakfast time.Ideal hotel forexploring Sintra.

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Helpful?
Thank Smita19
Oxford, United Kingdom
Reviewed 1 week ago

The hotel could not be more central for Contract. The staff were always pleasant​ and helpful. Our room was very pleasant having its own balcony with superb views of the area. We only used the hotel restaurant a couple of times and were a little disappointed with the food on offer. Portugal seems devoid of vegetables. Fish dishes are excellent...

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Thank Ian P
Mário C, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Ian, Thank you for the wonderful review about Tivoli Sintra that you have recently shared on TripAdvisor following your recent stay with us. We are delighted to learn that your stay was pleasant and you particularly liked the large balcony of your room with superb views of Sintra, and the services provided by our colleagues. We have also noted...

Reviewed 4 weeks ago

Great location right across from the Sintra Palace and "old town". Nice large room with a balcony overlooking the palace gardens. Carpets need replacing, but otherwise a nice place. Breakfast is typical meats, cheese, fruit, breads, but not bad. Very nice lounge area.

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Thank Rod V
Mário C, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Rod, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

Chester Springs
Reviewed 4 weeks ago

We enjoyed our stay in Sintra very much and found the Tivoli to be in a good location, with a helpful staff and offering good value for the price. The location was good, the staff helpful and the price offered good value.

Review collected in partnership with this hotel
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Helpful?
Thank leonardrichardo
Mário C, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, It is delightful to read such positive feedback regarding your experience at Tivoli Sintra. I'm very happy to know that our services and facilities suited your needs well, providing you an excellent experience. On behalf of our Team thank you for your comments and we look forward to welcome you once again. With Kind Regards, Mário Custódio -...

Gloucester, United Kingdom
Reviewed 12 February 2017

Hotel was very easy to find. Room was very clean and well decorated. Easy to check in and out. Nothing was too much to ask from the reception staff they were always helpful and polite. Very accommodating with late arrivals and storing baggage. Room service delicious and prompt.

Review collected in partnership with this hotel
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1Thank Tammy N
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Tammy, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Meaford
Reviewed 2 February 2017

Lovely old world hotel. Fabulous views, and large room. Very clean and well located to shops and restaurants. Breakfast was everything you could possible want and the room overlooked a marvelous view.

Review collected in partnership with this hotel
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Thank 388deboraht
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Calgary, Canada
Reviewed 1 February 2017

There were several plates of finger-food laid out in the lounge area, with no visible signs. Upon taking one I was clapped at and shouted at by a staff person from the other side of the lobby Apparently the food was intended for another person/group. I told the individual that the manner he addressed me was very rude to which...

Review collected in partnership with this hotel
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1Thank P498FXpaulh
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if this isolated experience afected your view of the Hotel. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not normal in...

Barcelona, Spain
Reviewed 1 February 2017

Great Hotel. I always go there when I visit Sintra. A pleasure to stay in it with wonderfoul seasight. Great location. Perfect customer service. I recoomend a lot if you plan to visit that area of Portugal.

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Thank isaac986
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Genoa, Italy
Reviewed 27 January 2017

This is a four-star hotel of theTivoli chain, which was probably built in the 60's. The interior decoration is from the period. Nonetheless, it's very well kept, rooms are spacious, personnel corteous, and breakfast OK. The hotel is located right on the main square of Sintra and most windows overlook the adjoining green valley. If you have a vehicle (I...

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Thank CarloGenoa_Italy
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Nairobi, Kenya
Reviewed 22 January 2017

Room with a beautiful view, hotel well located but quite outdated. Rooms and furniture should be renewed. Good breakfast. Slow service , friendly staff. So overall OK but disappointing and would be worth investing in upgrading the hotel

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1Thank Pauline Brigitt... G
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Pauline Brigitt, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. We hope to have another chance to welcome you in Sintra and provide you a better service. Best Regards General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 

Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: €64 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tivoli Sintra staff and other travellers.
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Questions? Get answers from Hotel Tivoli Sintra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor at the rear will give you views that are outstanding.”
ianp183, 13 Apr 2017 | Read review
“Don't stay here”
donq1976, 28 Nov 2016 | Read review
“You want a Valley View so you can look up at the Moorish Castle.”
lynettebenavidez, 17 Nov 2016 | Read review
“Valley views”
SolihullCatwoman, 29 Oct 2016 | Read review
“Rooms at the rear of the hotel have fabulous views, not so from those at the front. Take slippers, see review.”
colinl924, 19 Oct 2016 | Read review
5 of 5