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Hotel Ibis Setubal

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330 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Liverpool
Reviewed yesterday NEW

Friendly helpful staff and hotel is being renovated so I wouldn't hesitate to use again, although they do need to dispose of coffee machine around the breakfast bar, coffee was awful. Hotel was easy to find on the way into Setabul.

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Helpful?
Thank foxyladyliverpool
Southampton, United Kingdom
Reviewed 21 October 2016

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Helpful?
Thank nauticals_13
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Lincoln, United Kingdom
Reviewed 7 September 2016

Stayed here enroute from Lisbon to the Algarve. Typical Ibis value for money. As usual plenty of variety at breakfast and we ate in the evening too which was fine. There was plenty of parking and a pool with plenty of sun loungers. Really friendly and helpful staff. Not sure how Ibis do this for the money they charge but...

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Helpful?
Thank Roonie4
Didier H, Responsable relations clients at Hotel Ibis Setubal, responded to this review

Dear Sir, Madam, We very much appreciate your comments regarding your stay at the Hotel ibis Sétubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Lisbon District, Portugal
Reviewed 5 September 2016

PROS - Price value: good price value, even in summer time, the prices are resonable; - Location: not in the city center, but also just a few minutes away from it; - Swimming pool: lovely space to relax, not too big but nice. CONS - Car parking: insuficient parking lots, if the hotel is full it may be tricky to...

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Helpful?
Thank Henrique d
Didier H, Responsable relations clients at Hotel Ibis Setubal, responded to this review

Dear Sir, Madam, We very much appreciate your comments regarding your stay at the Hotel ibis Sétubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Bologna
Reviewed 10 August 2016 via mobile

It is a few km from Setubal city center. You need a car. Parking is free. It is a 2 star hotel. Lobby has been renewed but our double room was small and old. It was ok for a few nights. We paid 62€ per night. Breakfast is simple ( 6.80€ pp ) but ok. No alternative around. Swimming pool...

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Helpful?
Thank MrFranchini
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Thank you for your coments and for taking time to write a review about your stay in hotel Ibis Setúbal . We treat all of our comments seriously and will be dealt with accordingly. Our goal is to improve our services in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Reviewed 2 July 2016

Stayed in this hotel at the beginning of June for two nights. On arrival I noted that the AC seemed not to be working. Contacted the staff who told me that there was no AC just a ventilation system. When I pointed out that there was a full AC control system I was told that it was just a ventilation...

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Helpful?
Thank Nuno S
Didier H, Responsable relations clients at Hotel Ibis Setubal, responded to this review

Dear Sir, Madam, Thank you for taking the time to tell us about your experience at the our Hotel ibis Sétubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Rome, Italy
Reviewed 29 June 2016

Very nice and quiet hotel, staff kind and friendly. Super comfortable beds, very good breakfast. Good food served at the restaurant as well. Good wifi service. It is a very relaxing hotel with also a swimming pool. A very good deal, recommended.

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Helpful?
Thank Suzysecret
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Reviewed 14 June 2016 via mobile

Stayed here for three days, nice quiet hotel clean with very friendly and helpful staff. Got some great tourist tips and they organised taxis when I needed them. Food suited my needs. Will visit again.

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Helpful?
Thank Fiona B
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Thank you for your kind coments regarding to your stay in Hotel Ibis Setubal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

London, United Kingdom
Reviewed 9 June 2016

I know the hotel was cheap and in the middle of nowhere, the expectations were set low, even though I was able to be disappointed by how small the room was, how smelly it was outside the room (there was a sewer like smell on the corridor) and how unpleasant the people here. Fortunately my stay in the hotel was...

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Helpful?
Thank Bruno G
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Thank you for your comments and I'm sorry that you were disappointed with your stay in Hotel Ibis Setúbal . Our goal is to get your satisfaction in our services. In order to get that, I'll all the measures in order to improve our services. Kind regards

Grantham, United Kingdom
Reviewed 6 May 2016

Stayed at the Hotel for a week. Food poor, on one night no burgers, no chips, no pizza. Same specials for 5 days. Buffet choice intermittent. Rooms ok. Air con not cold. Any email gives a standard response. Lovely lady on reception who is very helpful.

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Helpful?
Thank Titanic69
HugoMartinho, General Manager at Hotel Ibis Setubal, responded to this review

Thank you for your comments and I'm sorry that you were disappointed with your stay in Hotel Ibis Setúbal . Our goal is to get your satisfaction in our services. In order to get that, I'll all the measures in order to improve our services. Kind regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Setubal hotel is 6 km from the historic centre of Setubal and 34 km from Lisbon Airport. The hotel is in a developed tourist area, close to Arrabida nature park, Sado Reserve, beaches in Troia and Arrabida and the mountains. Book one of our 102airconditioned rooms with WiFi Internet (3 adapted for guests with limited mobility) and make use of our amenities, 2 meeting rooms, a restaurant, bar, snacks 24hrs, an outdoor swimming pool, terrace area and parking. Golf and tennis facilities nearby. ... more   less 

Additional Information about Hotel Ibis Setubal

Address: Rua do Alto da Guerra, Setubal 2914-518, Portugal
Region: Portugal > Alentejo > Setubal District > Setubal
Price Range: €33 - €43 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Ibis Setubal 2*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Setubal
#2 On the Beach Hotel in Setubal
#2 Green Hotel in Setubal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibis Setubal staff and other travellers.
3 questions
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Questions? Get answers from Hotel Ibis Setubal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at back away fro main road”
 of 5 bubbles nauticals_13, 3 Oct 2015 | Read review
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 of 5 bubbles Puigfox, 3 Mar 2015 | Read review
“just ask to see if you get your wish”
 of 5 bubbles papo55, 23 Sep 2013 | Read review
“All rooms seem reasonable.”
 of 5 bubbles caprontee, 16 Nov 2012 | Read review
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