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Praca do Municipio 21, Lisbon 1100-365 Portugal
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AlmaLusa Baixa/Chiado
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 324 in Lisbon
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
AlmaLusa Baixa/Chiado lies in one of the most emblematic squares of Lisbon - the "Praça do Municipio". More than a hotel is a place where you immerse yourself into the Portuguese culture through our history, unique experiences and partnerships. We are centrally located close to Lisbon's stunning attractions such as unique historical monuments, extraordinary museums, exclusive local shops, world-class nightlife with trendy restaurants. Each of our 28 non-smoking rooms, including 8 suites, are equipped with all expected facilities such as 100MB Wi-Fi, 42' Full HD Led Smart TV, heavenly luxury bed and a power shower, including free water and coffee. The Delfina restaurant provides a cool environment where you can socialize, work or just relax with amazing food. Efficient and welcoming concierge at your disposal. Public parking underground in front of the hotel - 35€ per 24 hours. Direct booking on our site has special rate, upgrade, welcome sangria, 10% off restaurant, farewell gift.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Car hire
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Taxi service
Concierge
Gift shop
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Boutique
Languages Spoken
English, French, Spanish, Portuguese
508Reviews15Q+A79Room tips
Traveller rating
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S M wrote a review 21 May
Philadelphia, Pennsylvania45 contributions19 helpful votes
The hotel staff is outstanding! Every one of them. Every small request was answered immediately. The rooms are a bit small, but stylish and comfortable. There is an odd lack of USB ports, which makes it a bit difficult to keep devices charged. They will supply cords and adapters on request. The location is ideal. The hotel is in the Parca do Municipio (Municipal Square) in a quite, shaded corner away from the bustle of the city yet within walking distance to many of Lisbon’s attractions. Other attractions are a short taxi or Uber ride away. We highly recommend the hotel. However, we would skip eating in the restaurant. Drinks were very good, but in a city brimming with amazing food, Delfina was bland and over-priced. Service was not at all good AND, in all of Portugal, it was the only restaurant to add a gratuity to the bill.
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Date of stay: May 2022Trip type: Travelled
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Cp wrote a review 14 May
15 contributions2 helpful votes
This boutique hotel has it all. Perfect location so you can walk throughout Lisbon, Professional staff with 24/7 assistance and the rooms and facilities are wonderful. Staying in this location you are 10 minutes walk to the timeout Market , 5 minutes walk To the main shopping area/restaurants and a very short walk to Alfama Old town region. Many regions of Lisbon are very hilly and difficult with luggage this is the perfect location. I will be staying at this hotel every time I visit Lisboa.
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Date of stay: May 2022Trip type: Travelled
Room Tip: You will enjoy this hotel
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 2 weeks ago
Dear Pikecaz, Thank you very much for the perfect rating and kind words. We are delighted to know you enjoyed our hotel and we look forward to welcoming you on your next trip to Lisbon! Warm Regards, Luísa Gomes
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Karen N wrote a review 11 May
1 contribution
Great attention to detail, very respectful staff and an amazing customer experience. This is for sure a great choice no matter if you travel alone, family, couple or work. It has amazing cleaning, bath products, location, a lot nearby (its like 1 m outside), great food and just remarkable. One of the best hotels I've been.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: All are good, I'm sure.
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 2 weeks ago
Dear Mrs. Limon, Thank you very much for taking the time to review your stay with us and for your kind words. We are very happy that you enjoyed your stay and would very much like to welcome you again next time you visit Lisbon. Best Regards, Filipe Serra | Assistant Front Office Manager
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kaydeesmythe wrote a review Apr 2022
San Francisco, California36 contributions26 helpful votes
Great location. Walkable to any neighborhood. Tourism office at main square a block away. Quiet at night. Helpful staff. Great breakfast . Water provided- small thing but important. Room immaculate. An ATM next door. Bike rental around the corner.
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Date of stay: April 2022Trip type: Travelled
Room Tip: The hotel is in a corner of a square so not accessible to the door by car.
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 4 weeks ago
Dear Mrs. Smythe, Thank you very much for your amazing review. We are very glad that you have enjoyed your stay at our hotel! Please feel free to contact us on your next visit to Lisbon! Best Regards, Filipe Serra | Assistant Front Office Manager
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Margaret C wrote a review Apr 2022
Washington DC, District of Columbia17 contributions6 helpful votes
This stylish hotel overlooks a beautiful square in the heart of Lisbon. The location was ideal for accessing our various tours and outings, but it was also very quiet making it easy for us to rest after the work out you'll get climbing Lisbon's steep streets. We were provided fresh, glass bottles of still and sparkling water and even had a little kitchenette. The bed linens were comfortable and the room, including the bathroom were so spacious. The rooms themselves were crystal clean and stylish. Breakfast was fantastic (honestly, the bread alone!) The only small issue was that I have a few food intolerances, so it was hard to find food that worked with those restrictions at the restaurant for dinner service. We'll definitely be staying here again.
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Room 35 had a great view, lots of space, and was quiet
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 16 Apr 2022
Dear Mrs. Margaret, Thank you very much for taking the time to review your stay at AlmaLusa Baixa/Chiado. We are very glad that you enjoyed your stay and your words leave us very proud. Our restaurant team works very hard to constantly upgrade the options available for our guests and we will certainly take your review into consideration! Please feel free to contact us next time you visit Lisbon. Best Regards, Filipe Serra | Assistant Front Office Manager
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Jason G wrote a review Apr 2022
Santa Venera, Malta245 contributions50 helpful votes
It was our first time in Lisbon and we chose the AlmaLusa Baixa/Chiado based on its location and reviews and I can highly recommend it. The property is located in a big square close to all the sites and attractions. All the hotel staff were excellent, in my opinion they and the people of Lisbon made the holiday for us, very friendly and outgoing people. The hotel's restaurant is worth a visit even if you are not staying at the hotel, we ended up eating there 4 times during our stay. From this location we managed to walk to most attractions, and in other cases use taxi apps and the ferry which is close by to cross over the river.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: The triple room we had was close to the tram tracks, you can sometimes hear it passing by, but it...
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 16 Apr 2022
Dear Mr. Jason, It is only through feedback such as yours that we are able to know where to improve and what to maintain. We are very glad that you enjoyed your stay with us and our team enjoyed having you as a guest as much. Please feel free to contact us next time you plan on visiting Lisbon! Best Regards, Filipe Serra | Assistant Front Office Manager
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Adriaan1969 wrote a review Apr 2022
Nijmegen, The Netherlands760 contributions108 helpful votes
+1
Last week, after our Seabourn cruise, we stayed for a few days in this boutique hotel in the center of Lisbon. The location is great and if we had gone without a suitcase it would have been walking distance to the ship. Now it cost $6 to Uber. Located in a quiet corner of a quiet square in the 'flat' part of Lisbon, this hotel is a quiet spot in the middle of everything. The staff is wonderfully friendly and helpful. Our room 17 is located at the front of the hotel and therefore overlooking the square with a small balcony. Don't worry about the street noise because there isn't really any. The rooms at the rear have no view, which is a shame in this beautiful city. The room itself is not very big but that is usually the case in a city in Europe. Yet it is spacious enough as far as we are concerned and very nicely decorated. And we have never seen such a beautifully made bed. The sheets are so very tight and beautifully made that is an art in itself. There is a turn-down service but you don't hear or see the staff. Awesome! The building also houses a nice restaurant Delfina where breakfast is served. The breakfast buffet is fine and tasty. There is also the option of frying eggs. The coffee is delicious and the choice is fine. If I had to make a small comment it would be that our room was above this restaurant. This meant we could hear the music from the restaurant in the morning, not loud but still. And it would have been nice if there were more sockets or USB port connections for the phones and laptops. If you wish, the hotel will also provide you with a telephone with free minutes and internet. Extra service. We highly recommend this hotel to cruise lovers. Close to the port and within walking distance of all the beautiful spots of this great city. Or.... rent a tuk-tuk. Awesome.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Choose a room with a view at the front side of the hotel
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1 Helpful vote
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 9 Apr 2022
Dear Adriaan1969, Thank you very much for taking the time to review your stay at AlmaLusa and for such kind words. We are delighted to know you enjoyed your time at our hotel and that our team made a difference in your stay. We look forward to welcoming you back, on your next trip to Lisbon! Warm Regards, Luísa Gomes | Front Office Manager
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kouklina wrote a review Mar 2022
Athens, Greece334 contributions41 helpful votes
+1
We visited AlmaLusa Baixa/Chiado for the second time in 2022, after a wonderful stay back in 2016! Although the price was a bit more expensive than 5 years ago we were certain that it would be well worth the price and indeed it was!! We requested a room with a view and not only did we get what we asked for, but we were given an upgrade to a junior suite with little gifts waiting for us after our long days of sightseeing around town, which gave a unique touch to our stay. The room was spacious and beautifully decorated, it even had wine glasses and plates for a cosy dinner in the room, overlooking the beautiful square. The bed and pillows were very comfortable, shower very powerful, beauty products great! What was an absolute amazing bonus to our stay at AlmaLusa was the free mobile device with free internet and calls to use around town, which really helped with suggested itineraries, finding sights/restaurants on google maps and even having preinstalled apps to use for restaurant reservations. We have to praise each and everyone of the employees od AlmaLusa for their enthusiasm, professionalism and mere kindness and care with which they greeted us every time we came to them for advice, requests or simply tales of our days around town. A sincere and heartfelt thank you for an amazing experience in Lisbon, which would not have been the same without AlmaLusa! We are already looking forward to visiting again!
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
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Response from Luisa G, Serviços ao cliente/atendimento at AlmaLusa Baixa/Chiado
Responded 29 Mar 2022
Dear kouklina, Thank you very much for your kind comment. It is absolutely heart warming to everyone in our team, to read such beautiful words in regards to our work in upholding our service standards and making our guests' stays with us memorable. We are delighted to know coming back to AlmaLusa surpassed your expectations and you enjoyed staying at our hotel one again. We sincerely look forward to seeing you soon! Best Regards, Luísa Gomes | Front Office Manager
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Traveller300072 wrote a review Mar 2022
New Jersey69 contributions92 helpful votes
Can't say enough good things about this lovely boutique hotel. From the moment you arrive, the staff goes out of their ways to make your stay comfortable and enjoyable. Great central location near the river, trams, and located right on a gorgeous square. The room is European-small, but has everything you would ever need and ours was quiet and extremely clean. (Entire hotel was spotless.) Breakfast in Delfinas, the hotel restaurant space, was not only delicious we loved the music (classic jazz that eased us into our days). Had dinner there was well and it was top-notch. I can't praise the staff highly enough from front desk, to wait staff, to housekeeping this was a delight from start to finish. There's not a single thing I'd say they need to do better.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip: You're in a city things won't be 100% silent.
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 22 Mar 2022
Dear Guest, It is truly wonderful to read that you enjoyed your stay as our entire staff strives to provide the best service we can to our beloved guests. Thank you very much for your review and we would very much like to have you as a guest again at our hotel next time you visit Lisbon! Best Regards, Filipe Serra | Assistant Front Office Manager
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Devon C wrote a review Mar 2022
Washington DC, District of Columbia19 contributions1 helpful vote
This hotel was absolutely perfect for me and my fiancé stay in Lisbon. We wanted something that felt slightly more luxurious but not marble floors and cold antique furniture. This hotel was the perfect blend of luxury and homey-ness. The rooms were beautifully decorated and had everything that you need. Not to mention the restaurant was impeccable! Some of the best croissants of my life. The staff was so incredibly friendly and helpful with everything that we needed when it came to our visit in Portugal, and the location was so central to everything that we wanted to do while we were here. I wish I could give more than five stars!
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Look for a room on a higher floor that overlooks the square
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Response from Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado
Responded 22 Mar 2022
Dear Mrs. Calhuon, Thank you very much for taking the time to review your stay with us and for rating us with the perfect score! We are very glad that you have enjoyed your stay at AlmaLusa Baixa/Chiado. Our entire staff enjoyed having you as a guest as much as you have enjoyed your stay and we truly hope to see you again in the near future! Best Regards, Filipe Serra | Assistant Front Office Manager
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PRICE RANGE
US$227 - US$323 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
28
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Frequently Asked Questions about AlmaLusa Baixa/Chiado
Which popular attractions are close to AlmaLusa Baixa/Chiado?
Nearby attractions include Praca do Comercio (Terreiro do Paco) (0.4 km), Escape Hunt Lisbon (0.4 km), and Luvaria Ulisses (0.5 km).
What are some of the property amenities at AlmaLusa Baixa/Chiado?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at AlmaLusa Baixa/Chiado?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at AlmaLusa Baixa/Chiado?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AlmaLusa Baixa/Chiado?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to AlmaLusa Baixa/Chiado?
Conveniently located restaurants include STŌ Mercearia, Grau Douro Tapas & Wine Bar, and Porter Bistrô.
Is AlmaLusa Baixa/Chiado located near the city centre?
Yes, it is 0.4 km away from the centre of Lisbon.
Are any cleaning services offered at AlmaLusa Baixa/Chiado?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AlmaLusa Baixa/Chiado?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to AlmaLusa Baixa/Chiado?
Many travellers enjoy visiting Mosteiro dos Jeronimos (5.9 km), Castelo de S. Jorge (0.7 km), and Panteao Nacional (1.5 km).
Does AlmaLusa Baixa/Chiado have any great views?
Yes, guests often enjoy the city view available here.