Praça do Comércio, 31-34, Lisbon 1100-148 Portugal
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About
#57 of 1,583 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the centre of Lisbon, Pousada de Lisboa sits in the most chic part of the city, making the hotel perfect for discovering this magnificent city. A house of kings and a forum for ministries, this Small Luxury Hotel in Lisbon has been completely restored, transforming it into a launching pad for a luxury urban experience. With the perfect combination of tradition, tourism and trend, Pousada de Lisboa welcomes you at the Praça do Comércio , located along the Tejo River. This luxury hotel in Lisbon offers an indoor swimming pool with a private sunbathing deck. The Pousada de Lisboa also includes a completely equipped fitness centre and a spa where you can enjoy Magic Spa signature massages and treatments.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Indoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Hair dryer
Safe
Telephone
Minibar
Flatscreen TV
Radio
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English, French, Spanish, Portuguese
Hotel links
Special Price:Become a PGC Member to get 10% of discount, among other special benefits!
Location
100Great for walkers
Grade: 100 out of 100
597Restaurantswithin 0.5 km
183Attractionswithin 0.5 km
Praça do Comércio, 31-34, Lisbon 1100-148 Portugal
Name/address in local language
E-mail hotel
Getting there
Baixa/ChiadoLisbon Metro4 min
Terreiro do PaçoLisbon Metro6 min
Car HireSee all Lisbon car hire
1219Reviews42Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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WOW WOW WOW! Stay here! We love the property, the staff, the service! Thank you all so much! We won´t forget! You have a wonderful city, people, food and wine! Hope to see you all soon! Our Best, Candice and Joe
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded yesterday
Dear Valued Guest, On behalf of the entire team at Pousada de Lisboa, we thank you for your kind and excellent feedback on your stay with us! We are truly happy to read that you enjoyed so much your stay in our Pousada and that you found our staff to be attentive and helpful. We look forward to have you staying with us in a near future! Kind Regards, The General Director João Rocha Neves
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We recently visited Lisbon, Portugal and stayed at the Pestana Pousada de Lisboa Hotel. From the moment we checked in to the hotel, the staff worked diligently to make sure that we were comfortable and that our every need was met. They recommended great restaurants, tours, and must-see sights. But one staff member by the name of Ines Subtil was extremely helpful. I had forgotten a piece of medical equipment for my CPAP machine and Ines worked tirelessly until she was able to find a suitable replacement part. Not only that, but then she had a technician come to our hotel room to make sure that it fit and would work properly. Ines SUBTIL made our stay in Lisbon an unforgettable one. Thank you and WELL DONE!
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Nov 2022
Dear Mr. John Hawley, Greetings from Lisbon :) Thank you very much for your kind review regarding your stay in Pousada de Lisboa. We were delighted to look after you during your stay and it is very rewarding to know that you did have such a memorable and enthusiastic experience with us. We are strongly committed to great service and classic hospitality, and your testimony is a recognition to our entire team. All the Pousada team is looking forward to welcome you in the future, hopefully soon! All the best and take care! :) Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in the heart of the city in the most beautiful square. The most amazing staff and facilities. Great concierge team and delicious breakfast! We had a great time! We will be back! Thank you so much!
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Date of stay: November 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded yesterday
Dear Valued Guest, On behalf of the entire team at Pousada de Lisboa, we thank you for your excellent feedback on your stay with us! We are truly happy to read that you enjoyed your stay in our lovely Pousada. It was a real pleasure having you as a Guest. We look forward to welcome you back soon! Kind Regards, The General Director João Rocha Neves
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel in a great location right near the water and walking distance to many of the main areas. Staff was always available to help with dinner reservations, arranging an early large taxicab for 4 people to the airport and answer questions. Very comfortable room and bed.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 1 week ago
Dear Valued Guest, Thank you for your feedback on your stay at Pousada de Lisboa! We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada de Lisboa, and we look forward to welcoming you again soon. Best regards, The General Director João Rocha Neves
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nestled in the heart of Lisbon, this hotel ground exudes a certain charm that aligns well with the SLH brand, and it makes a conscious effort to be environmentally friendly. The location is fantastic, placing you in the midst of the vibrant atmosphere of Lisbon - easy to walk everywhere. However, to be expected it comes with its share of noise. The breakfast was good, and breakfast staff great, attentive, and always ready to assist. Additionally, the on-site restaurant, RIB, looked promising, although unfortunately, I didn't have the chance to try it. While my stay was overall pleasant, there are areas where could improve. Firstly, the hotel room didn't didn't feel luxurious. The gym facilities featured only basic equipment (1 treadmill, 1 strider, and 1 bike) and didn't feel motivating. The front desk service was very inconsistent in terms of service levels. Worth a stay here, and I would stay again, but there is room for improvement for an SLH.…
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 1 week ago
Dear Valued Guest, On behalf of our entire team at Pousada de Lisboa, we would like to thank you for taking the time to provide us with your sincere and detailed feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We were glad to hear that, overall, you enjoyed your stay at Pousada de Lisboa. At the same time, we would like to apologize for not fully meeting your expectations in regards to our rooms being as luxurious as you expected. We are sorry for any inconvenience that may have caused. We have shared your comments with our teams to ensure that improvements will be made. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pousada de Lisboa and regain your trust during your next visit. Warm regards, The General Director João Rocha Neves
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice stay. Our room had a large bed (two twins side by side made it huge), and the bathroom was an oversized so it had an ample room. Turn down service in the evening was spot on. Ven though the room was facing the busy street, it was very quiet and had no issues with noise from outside or from next door. The breakfast was included with the room, and it was plentyful with lots of choices. Their coffee was really strong and i loved it. Had several cups each morning. This is a part of global Hyatt brand and I would definitely stay here again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We recently visited this hotel, checked in and went to our room. We were not happy with the room and went back down to reception. They were able to upgrade us to a beautiful better room with a view of the square and water. The staff is great and one person in particular, Fabio, was so helpful and pleasant to deal with. The greeting staff to help with luggage outside were also great! Also, the outside patio was so nice to have a cocktail to sit and enjoy. Wonderful restaurant too.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 22 Oct 2023
Dear Valued Guest, On behalf of the entire team at Pousada de Lisboa, we would like to thank you for your such kind and detailed feedback! It is delightful for us to know that you had a pleasant stay! We look forward to hosting you again soon at our Pousada de Lisboa! Warm regards, General Director João Rocha Neves
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 4 nights on Hyatt points. Got to the hotel at 8 am local time, and after being awake for MANY hours they had the room ready and they upgraded us to a huge Mezzanine room. And let tell you this room was the quietest hotel room I have ever been in in my entire life. At first I was a little sad it was an interior room with a tiny window of the roof, but the quiet this room provides is worth it. It was perfect for recovering after 12 hour days exploring the city. The breakfast spread is your standard Small Luxury Hotel European selection, a lot of variety and the quality was very good. The hotel restaurant Rib makes a damn fine cheeseburger, which restored my vitality after being awake for 35 hours straight. They also can make a good dry gin martini, something that is hard to find in Europe. Maid service was impeccable, and she always managed to some how sneak in for turn down. The location of the hotel is excellent. You can easily walk to the train station that will take you to Cascais, you can walk to nearby metro stations, there is a taxi stand directly in front of the hotel, and all the main neighborhoods are easily walkable! The only thing separating this hotel from a 5 star for me is the service. If the staff was a little more friendly (always greeting the guest (front of house staff knowing your name, etc), I would have made this 5 stars. All in all, highly recommended hotel.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I loved the restaurant, very exquisite and beautiful. The food is delicious and very well plated. A restaurant with excellent Portuguese dishes. I loved the fish “ espadarte” with risotto. The meat was also very tasty. Desert was wonderful.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Avoid driving there, take a cab instead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes1 Repost
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 7 Oct 2023
Estimada Hóspede Sra. Manuela A., Desde já agradecer-lhe a sua preferência pela Pousada de Lisboa e o tempo que nos dedicou ao dar-nos o seu feedback relativamente à sua experiência. É com enorme prazer e contentes que ficamos ao ler que teve uma excelente refeição no nosso restaurante "Rib Beef & Wine". Passámos, também, o seu feedback à equipa do Restaurante, que estão igualmente satisfeitos de lhe terem proporcionado uma refeição tão saborosa, bem como o espaço e o ambiente em si, terem sido do seu agrado! O seu reconhecimento enche-nos de orgulho e serve de incentivo para melhoramos continuamente o nosso serviço e almejarmos a excelência. Foi um enorme prazer acolhê-la, agradecemos, mais uma vez, a sua preferência e esperamos voltar a recebê-la em breve! Obrigada, Equipa Pousada de Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow! What an amazing hotel. Check in was the best I ever experienced. We had such a warm greeting from everyone. The men in guest services were amazing. One took our luggage, one escorted us to the desk and gave us champagne and one checked us in. We felt like we were truly visitors in their home. The hotel is spotless and beautiful. The cleaning staff didn’t leave a speck of dust. The breakfast had many options and it was delicious. The breakfast staff were fabulous. Our rooms were lovely and as expected on the small side. The hotel has a great location and is across the street from the square and the ocean. Check out was seamless and again the men in guest services were ready to help us with our luggage!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 2 Oct 2023
Dear Valued Guest, On behalf of the Pousada de Lisboa team, we thank you for taking the time to write us such a kind and sincere feedback on your stay with us. We are thrilled to read that we could exceed your expectations in so many different ways! We strive every day to offer our customers a dedicated, professional service and attentive to their needs and demands. Your feedback make us proud and serve as an incentive to continually improve our service and pursue excellence. It was a great pleasure to have you as a Guest and we look forward to welcome you back in near future! Kind Regards, The team at Pousada de Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$268 - US$368 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
90
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Claim Your ListingPOUSADA DE LISBOA, PRACA DO COMERCIO - UPDATED 2023 Hotel Reviews & Price Comparison (Lisbon, Portugal) - Tripadvisor
Frequently Asked Questions about Pousada de Lisboa, Praça do Comércio
Which popular attractions are close to Pousada de Lisboa, Praça do Comércio?
Nearby attractions include Praca do Comercio (Terreiro do Paco) (0.3 km), Escape Hunt Lisbon (0.2 km), and Luvaria Ulisses (0.5 km).
What are some of the property amenities at Pousada de Lisboa, Praça do Comércio?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pousada de Lisboa, Praça do Comércio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pousada de Lisboa, Praça do Comércio?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pousada de Lisboa, Praça do Comércio?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pousada de Lisboa, Praça do Comércio?
Conveniently located restaurants include STŌ Mercearia, Grau Douro Tapas & Wine Bar, and Porter Bistrô.
Are there opportunities to exercise at Pousada de Lisboa, Praça do Comércio?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pousada de Lisboa, Praça do Comércio have airport transportation?
Yes, Pousada de Lisboa, Praça do Comércio offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pousada de Lisboa, Praça do Comércio located near the city centre?
Yes, it is 0.4 km away from the centre of Lisbon.
Are any cleaning services offered at Pousada de Lisboa, Praça do Comércio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pousada de Lisboa, Praça do Comércio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.