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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#4 of 324 in Lisbon
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2022 Travellers' Choice Best of the Best
Reborn from the brink of becoming part of Lisbon's archeological heritage, this 15th century 'Palacio dos Castros' has a new lease of life and is now home to Lisbon's newest 5 star Boutique Hotel, Santiago de Alfama. Situated on Rua de Santiago, the road where globalisation was financed, Christopher Colombus married and the start of the Caminho de Santiago de Compostela. Hotel Santiago de Alfama is perfectly located for the curious traveller. Beautiful whimsical views of old Alfama glide towards the sea, whilst the swallows nest along the nearby rooftops. The bustle of 'Cafe Audrey', 'Manny's Bar' and 'Restaurante A Fabrica' will keep guests well fed and The Beauty Bar will delight. Special, local and independent, Hotel Santiago de Alfama is a beacon of authenticity in this lovely city of light, Lisboa.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Spa
24-hour security
Baggage storage
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Wine / champagne
Taxi service
Couples massage
Manicure
Massage
Pedicure
Waxing services
Concierge
Non-smoking hotel
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English, French, Portuguese
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
435Restaurantswithin 0.5 km
158Attractionswithin 0.5 km
Contact
Rua Santiago 10 14, Lisbon 1100-494 Portugal
Name/address in local language
Getting there
Terreiro do PaçoLisbon Metro7 min
Baixa/ChiadoLisbon Metro9 min
Car HireSee all Lisbon car hire
1005Reviews9Q+A100Room tips
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Everything about Santiago de Alfama was excellent. From the warm arrival to the help and advice with restaurants, beautiful room, excellent food and wonderful service we couldn’t have asked for better. Hotel itself is beautifully designed - fab art, lovely spaces, people watching restaurant, lovely food in a great neighbourhood.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Hotel's Favourite
One of the most beautiful places I've ever been. The staff is extremely friendly and smiling, the rooms have a splendid view, the design of the rooms is in a welcoming and vintage style, but also modern. Breakfast at the hotel restaurant is the best in Lisbon! The entire location is clean and complies with all safety precautions. The hotel is located in the historic center, very close to all sights.
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Review collected in partnership with this hotel
Date of stay: March 2022
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Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 4 weeks ago
Dear denisaelenatomaa, Thank you for choosing Santiago de Alfama for your stay in Lisbon and for your outstanding review! Your feedback is really valuable to us and we are more than glad to hear you really enjoyed our lovely breakfast. We hope to welcome you back for more delicious breakfasts and another stay at Santiago de Alfama. With our kindest regards, Catarina Guest Relations
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Loved this hotel in a perfect location in Alfama, the historical district of Lisbon. Staff very helpful and always ensured guests could get a table outside at the popular Audrey's restaurant which is a super spot to eat and drink.We booked a classic room which was lovely but as you would expect not very spacious so if you are staying a few days you might want to upgrade for a bit more space. hard to fault.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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Helpful
The location is great, the rooms are very comfortable and the food in the hotel restaurant is exceptional. But what's make this hotel so special is the staff who went above and beyond to insure that i am fully satisfied .Thank you Katarina .
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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Location
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Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear 334amirp, Thank you for choosing Santiago de Alfama - Boutique Hotel and for this kind review! We are really happy to know that enjoyed your stay with us and that you appreciated the efforts of our team to make it even more special. And, on my part.. You're welcome :) We look forward to welcoming you another time soon. With our kindest regards, Catarina Guest Relations
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I stayed here three nights in March 2019, and my wife I and I spent the night of 10th May 2022 here. Staff are very friendly, we had a great room, and the location is unbeatable. We had a room on the second floor with a peek-a-boo view of the water. Had drinks at the bar with friends in the early evening before walking to our Michelin Two Star dinner at Belcanto. Had to depart at 2:30a to get to LIS to catch our 0500 flight, so not much time to enjoy the hotel.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear BenSlivka, Thank you for choosing Santiago de Alfama once again and for your kind feedback. It was a pleasure to welcome you once again at our Hotel after 3 years. We are more than happy to know that your short stay was enjoyable. We look forward to welcoming you back soon! With our kindest regards, Catarina Guest Relations
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I was on my honeymoon in Portugal - staying in Lisbon for a couple nights in the beginning, then to Porto, then back to Lisbon. I booked Santiago de Alfama for the first two nights, thinking I'd check out different neighborhoods and decide on where to book for our final week in Lisbon. The moment I arrived, I knew it was perfect. The hotel is beautiful, the food is wonderful, and everyone who works there is so kind and helpful. I really cannot recommend this more highly, it was such a pleasure to be there.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Location
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Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear Relax48221252743, Thank you for choosing Santiago de Alfama - Boutique Hotel and for your lovely feedback. It was a pleasure welcoming you in Lisbon for such a special occasion as your honeymoon! We are delighted to know that you really enjoyed our Hotel, our restaurant and the team. We look forward to welcoming you again as soon as possible! With our kindest regards, Catarina Guest Relations
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I was so, so happy that I chose the Santiago de Alfama on my Lisbon visit. The hotel is gorgeous, incorporating the early architecture especially in the entrance. My room on the 4th floor overlooking the river was beautiful and comfortable with a very large bathroom and shower. The staff is excellent. They all went above and beyond to fulfill any request or offer any assistance. The restaurant has a cozy interior and a lovely patio. Food is very good with lots of choices for breakfast. The bar is lovely too for an evening cocktail. The location below the Castle can't be beat. Easy access to all of Lisbon. I'll be back in Lisbon next year and will certainly rebook at this gem.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear 678beverlya, Thank you for choosing Santiago de Alfama - Boutique Hotel. Your kind feedback is crucial to keep improving our service. We are really happy to hear that you have enjoyed your stay with us, specially the beautiful architecture of our 15th century palace and the assistance of our team. We look forward to welcoming you next year! With our kindest regards, Catarina Guest Relations
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This boutique hotel near the Castelo de S. Jorge is simply paradise. We stayed for 4 nights in a junior suite, which was full of old world charm. The bathroom was huge and had two sinks, plus a separate room for the toilet. It's such a quaint and charming property. If there's one negative here is that the water temperature of the shower fluctuated quite a bit from other guests using water, but it's an old building and we learned to anticipate it. The staff couldn't be friendlier. We were greeted by the friendly receptionist the moment we arrived. As a small hotel, she also brought our luggage to the room. We saw our housekeeping lady several times during our stay and each time she greeted us with a smile (the room was serviced twice a day). We had breakfast daily and by the second day, the staff knew us by name and stopped by to chat when not busy. We also had a dinner at the restaurant (indoor and outdoor seating available). The service each time was attentive and prompt. One day we were in a rush because of a tour and the staff was quick to bring us our food. Everyone working here was friendly, easygoing, accommodating and treated us like family. The location can't be beat if you want to stay in this old part of the city. The tram station is right outside, although we didn't take it and simply walked everywhere. Walking in this neighborhood was like being transported to a different era and a different world. There are several restaurants nearby, both family run places and Michelin-mentioned fine dining establishments. Pastelaria Santo Antonio is less than 5 minutes away (walking) serving some of the best pastel de nata in town. It's only a 10-15 walk to Baixa, and perhaps a 20-25 min walk to Chiado. Because the hotel is on a hill, there's a climb (either by road or by stairs) when returning from Baixa, but look for elevators nearby if you don't want to hike back up (check google map). We'll stay here again without hesitation.…
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Date of stay: May 2022
Location
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Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear whoisthis, Thank you for choosing Santiago de Alfama - Boutique Hotel for your first trip to Lisbon. Your feedback is really important for us and our team is delighted to read your kind words. We really appreciate knowing that you have enjoyed all the details of your stay, from our staff to your accommodation, in our lovely Junior Suite. We look forward to welcoming you back as soon as possible! With our kindest regards, Catarina Guest Relations
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I cannot believe that on our first trip to Lisbon we lucked into such a wonderful hotel! It's bright, peaceful, charming, beautifully appointed and right in the middle of so much action. We loved the staff, our room, the food, the service. Truly there isn't one thing about the place that didn't delight us entirely. Thank you for such a sweet introduction to your stunning city!!
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Review collected in partnership with this hotel
Date of stay: April 2022
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Rooms
Location
Cleanliness
Service
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Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 1 week ago
Dear PamSanFran, Thank you for choosing Santiago de Alfama and for your lovely review. We are really glad to know that you loved your first trip to Lisbon and that you have enjoyed your stay with us, in every aspect possible. We hope we can welcome you back soon! With our kindest regards, Catarina Guest Relations
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The hotel is very comfortably located, in a small quiet street, but very close to a main road with taxis and the famous tram 28, so very easy access! Right next to a gorgeous Miraduro, and few minutes walk from the beautiful castle, and the best Pasteis the nata! The hotel is very beautiful, the room has a door to little cortyard, which is nice! And breakfast was outstanding! But the best part is the attentive, gentle and warm staff!! It was a pleasure to stay at the Santiago de Alfama-highly recommended!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 2 weeks ago
Dear Mubon, We would like to thank you for your kind review and for choosing Santiago de Alfama for your stay in Lisbon. We are glad that you enjoyed our quiet and central location, along with our delicious breakfast. We really appreciate your feedback, and our team will continue working to make every stay even more special. We look forward to welcoming you again soon! With our kindest regards, Catarina Guest Relations
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PRICE RANGE
US$270 - US$397 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about Santiago de Alfama - Boutique Hotel
Which popular attractions are close to Santiago de Alfama - Boutique Hotel?
Nearby attractions include Alfama (0.3 km), Castelo de S. Jorge (0.2 km), and Escape Hunt Lisbon (0.5 km).
What are some of the property amenities at Santiago de Alfama - Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Santiago de Alfama - Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santiago de Alfama - Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Santiago de Alfama - Boutique Hotel?
Conveniently located restaurants include Augusto Lisboa, STŌ Mercearia, and Floresta Das Escadinhas.
Does Santiago de Alfama - Boutique Hotel have airport transportation?
Yes, Santiago de Alfama - Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santiago de Alfama - Boutique Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Lisbon.
Are any cleaning services offered at Santiago de Alfama - Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santiago de Alfama - Boutique Hotel?
The staff speaks multiple languages, including English, French, and Portuguese.
Are there any historical sites close to Santiago de Alfama - Boutique Hotel?
Many travellers enjoy visiting Mosteiro dos Jeronimos (6.7 km), Castelo de S. Jorge (0.2 km), and Panteao Nacional (0.7 km).
Is Santiago de Alfama - Boutique Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.