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Rua Rosa Araujo 8, Lisbon 1250-195 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!LISBON CITY BREAK
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Expedia.com
US$284
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Free cancellation until 06/04/22
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US$197
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Free cancellation until 31/03/22
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (603)
360
Panoramas (82)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 314 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
PortoBay Liberdade is the PortoBay Group's new five-star hotel in Lisbon. Nobly located in the heart of the city, 30 metres from Avenida da Liberdade, the most luxurious avenue in Portugal. The hotel offers both the centrality and frenzy of the Avenida, and the benefits of comfort and tranquillity of Rua Rosa Araujo. As you step outside the hotel, you will find top-notch luxury stores and international brands, such as Michael Kors, Montblanc, Prada, Emporio Armani, Cartier, Louis Vuitton, David Rosas, Gucci, Boss . .. As well as interesting esplanades and restaurants. The Chiado, Baixa, Principe Real, Bairro Alto, Marques de Pombal, are all just a pleasant stroll away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:LISBON CITY BREAK

Location

Full view
100Great for walkers
Grade: 100 out of 100
197Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
1430Reviews55Q+A100Room tips
Traveller rating
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  • 73
  • 30
  • 12
Time of year
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Popular mentions
Bruno S wrote a review Yesterday
California289 contributions199 helpful votes
There is so much wrong with the attitude these people have. On the surface it all seems fine. You scratch a bit and you find out that they are trying to nickle and dime you every step of the way. First negative was that even though I booked two nights with them at the front and backend of our Portugal trip they would not let me book the inbound and outbound limo pick-up and drop-off at their roundtrip fare. Took several emails to straighten it out. The worst was the promise of a discount for the room and consumption if you sign up for their discount program. Discount was never applied neither for room nor food. They say the discount applies no matter what whether you register before or after your initial booking. Fact is that they charged me the same rate before and after I registered. A discount from what rate then? They never show you the gross amount minus the discout - neither on room rate nor food/beverage. To top it all off, the final bill had an additional charity amount on it. It is stated as optional, but only after the bill is already printed and an open discussion about it, which would have had to be initiated by them, had never been had. Charity for what? I am all for charity, but not when presented in such unprofessional fashion. You can order ice from the bar. Unless you pick it up at the bar downstairs yourself, there is a charge of over € 3.00 for room service. This place is simply not worth the hassle. I am sure they will have their explanations. My advice would be not to give them a chance to dupe you.
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Date of stay: October 2021
Location
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RMCAbroad wrote a review Jan 2020
Eastham, Massachusetts74 contributions49 helpful votes
Hotel's Favourite
We’ve stayed at this property 3 times since it opened 5 years ago. There’s still no reason to look elsewhere. The location is perfect (a short walk up to Bairro Alto or down to Baixa). Lots of restaurants nearby. The rooms are large and linens very comfortable - turn down service with fresh towels too. Staff are friendly and helpful. Very nice pool and gym area.
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Date of stay: January 2020
Value
Rooms
Service
4 Helpful votes
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Response from Silvia_Rio, Diretor-Geral at PortoBay Liberdade
Responded 28 Jan 2020
Dear Guest, Thank you for taking time to give us your feedback regarding your stay with us. It is a great pleasure to read your words of appreciation for our hotel and thank you for your loyalty to PortoBay Liberdade. We are looking forward to welcome you again soon. Warm regards
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James wrote a review 8 Oct
230 contributions93 helpful votes
We had an brilliant time here. Great location (15 minutes into the centre of Lisbon. Spa / pool was lovely. Staff were brilliant throughout so couldn’t recommend it highly enough. Rooms were massive, with great modern accessories. Didn’t try the restaurant / bar but assume this was also great
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Sílvia Rio, Diretor-Geral at PortoBay Liberdade
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to give us your feedback after your recent stay with us. I am delighted to read that everything was brilliant! Thank you for your wonderful comment regarding the hotel staff and the facilities available, we are committed to deliver the best service to all our guests. I am glad we met your expectation. I hope to have the opportunity of welcome you once again in PortoBay Liberdade. Kindest regards Silvia Rio – General Manager
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bcarrot12 wrote a review Sep 2021
yorkshire80 contributions60 helpful votes
Hotel generally very good. The hotel is in a wonderful area, on a lovely street. The rooms are clean and pleasant, though I would not say luxurious. The areas in the hotel clean and inviting. Breakfast good. We ate one evening in the restaurant and the food was excellent. A few negatives, for a 5 star hotel we felt a few niggles. The bar area, pleasant enough but felt a little like a walk way to the restaurant. We went for a drink there twice, no staff on the bar, you ring a bell on the bar for service? Staff do arrive but each time for a drink seems a hassle. Softer lighting in the bar and not so bright would help the atmosphere but possibly a personal choice. The roof terrace, lovely space but again no staff serving. To get food or drink requires phoning for service? We used the jacuzzi one evening and had to ring for towels. No irons in the room, requiring ringing house keeping daily. Along with coffee and cream requests as these were only replaced once in 6 days. No turn down service, again a small niggle but suprised as 5 star. A macdonalds bag was left in our room behind a chair? We don't eat macdonalds. Service though mainly good when staff available was hit and miss. The breakfast was buffet but coffee was service and 2 days had to repeatedly ask for coffee. As said a generally good hotel in a good area but a disappointing 5 star. Not the high standard you would expect, with the extra touches or the luxury. We feel there are better 5 star hotels and feel you could get the sane standard in a good 4 star. (We have stayed in both) There are a couple of others around we had looked at. We enjoyed our stay but missed the extra service, luxury and the touches that would make this for us a 5 star hotel and standard. Disappointing and feel we would have chosen elsewhere as wanted the 5star experience.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Sílvia Rio, Diretor-Geral at PortoBay Liberdade
Responded 1 week ago
Dear Guest, Thank you for taking the time to write a review, after your stay with us. I am pleased to read your description about our hotel location, as a wonderful area with lovely street. We are indeed located by Avenida da Liberdade, a beautiful and lively area right in the city center, with beautiful buildings as the hotel building itself. Regarding your comment about iron and iron board, we kindly inform that we have laundry services with price list in the room and also iron and iron board, available on request for security reason. Regarding the swimming pool towels it is available on the swimming pool longue chairs and also at the spa reception. Concerning the point you mentioned about the bars in the hotel, I am sorry if you did not feel inviting, as due to the pandemic situation, at that moment we still had to follow some restrictions imposed by the National health services and avoid agglomeration of people in the bars and hotel area in general. However, I would like to apologize if with this we did not completely meet your expectations, at some point. We always encourage our guests to share their criticisms with us during their stay, so we can do our utmost to correct any shortfalls whilst they are with us I hope to have the opportunity of welcome you once again to surpass your last experience. Kindest regards
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Fayelouisexx wrote a review Sep 2021
Bradford31 contributions5 helpful votes
We stayed for a weekend away for our anniversary. We had sparkling wine in the room on our arrival with a lovely note from the hotel. The hotel was really nice and clean and the staff were fabulous !!! Very attentive and polite, they helped book taxis, recommended us places to go and helped with anything we asked. I absolutely loved the scent of the lobby and asked what the spray was, when we left the receptionist had got me some to take home :) Thank you!!! We will be back I’m sure x
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Sílvia Rio, Diretor-Geral at PortoBay Liberdade
Responded 2 weeks ago
Dear Guest, Thank you very much for choosing PortoBay Liberdade for such a special occasion. It is a great pleasure to read that you enjoyed staying with us and that you will be back for sure. Thank you for your special reference toward our staff and all the services provided. Your comments are an asset to us and to our future guests. thanks for sharing them. We will be delighted to have your company again soon! Warm regards,
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PRICE RANGE
US$159 - US$248 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
98
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Frequently Asked Questions about PortoBay Liberdade
Which popular attractions are close to PortoBay Liberdade?
Nearby attractions include Scapers (0.2 km), Puzzle Room (0.4 km), and Medeiros e Almeida Museum (0.08 km).
What are some of the property amenities at PortoBay Liberdade?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at PortoBay Liberdade?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PortoBay Liberdade?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PortoBay Liberdade?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to PortoBay Liberdade?
Conveniently located restaurants include Ola Nepal, Royal Spice, and Taco Locoo Restaurant and Cocktail Bar.
Are there opportunities to exercise at PortoBay Liberdade?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does PortoBay Liberdade have an airport shuttle?
Yes, PortoBay Liberdade offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PortoBay Liberdade?
Yes, dry cleaning and laundry service are offered to guests.
Does PortoBay Liberdade offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.