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Lisboa Carmo Hotel

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Rua da Oliveira ao Carmo 1-3, Lisbon 1200-307 Portugal
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Traveller (402)
360
Panoramas (27)
Room & Suite (288)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#33 of 314 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
We are hotel tailors, offering each guest a tailor made stay, inspired and proud by the authenticity of our people, our culture, our heritage and gastronomy, using the diversity of Lisbon and Portugal, to give us the strength to move forward and to make the difference.From the heart of Lisbon, we are inspired by the feelings, senses and dreams of an historical, but, at the same time, cosmopolitan, contemporary and trendy Portugal.We create elegant and charming moments, inviting each guest to be "dressed" by our tailors, in this Lisbon, place of enchantment, where the fusion between the traditional and modern provides a memorable stay, marked by the Portuguese soul.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Concierge
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Car hire
Taxi service
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish, Hungarian and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
893Restaurantswithin 0.5 km
255Attractionswithin 0.5 km
1253Reviews29Q+A100Room tips
Traveller rating
  • 906
  • 300
  • 32
  • 9
  • 6
Time of year
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Popular mentions
yad1104 wrote a review Sep 2021
Tel Aviv, Israel131 contributions119 helpful votes
One of the worst hotels I have been to. Good location .... Here it ends. First room: a tiny room, a broken coffee machine, annoying noise (probably an electric pump next to the room), a claustrophobic shower. After three days I move to another room: significantly larger than the previous room. I find the pillows uncovered (at the reception I was told there was a problem with the laundry), after two days they forgot to clean the room, almost every day they forgot to put shower gel and instead they put shampoo and conditioner (the funny thing I'm bald, what the hell am I going to do with shampoo and conditioner). On the days they clean the room they leave garbage in the room. The same claustrophobic shower. But ... there's a bonus: unstable water flows, once hot once cold. It was a nightmare to take a shower. If you want to sleep well, do not leave the windows open. I could not sleep with open windows because of the loud talk/shouts of passers-by throughout the night until five in the morning. Poor breakfast. There is no restaurant and no bar in the hotel. This hotel urgently needs renovation. The Bottom Line: Poor value for a really expensive price !
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from , Proprietário at Lisboa Carmo Hotel
Responded 4 weeks ago
Dear yad1104, firstly we would like to thank you for writing this review about your experience at our hotel. As disheartening as it is to read that we failed to meet your expectations, we believe that is through feedback from our guests that we can evolve and improve our guests' experience. We did have some issues regarding the water and housekeeping services and, as I had the opportunity to assure you in person, were looked at. In what concerns the housekeeping, I believe we were able to correct most of them and make your stay more enjoyable as per your requirements. As I hope you understand, we did everything in our power to keep you as a guest during this long stay and address the issues raised and we can only apologize for not being able to change your idea about the overall experience. Should you ever consider to give us a second chance, I will be at your disposal to handle all the details of your stay. Sincerely yours, João Sobral Assistant hotel manager
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Joe W wrote a review Sep 2021
1 contribution
We stayed here for 5 nights and we couldn't have asked for a better hotel. It was quiet, well kept and the staff were outstanding. For a major city, the room was actually well sized with lovely views and the bed was easily one of the best hotel beds we have ever slept on. My only criticism is that the Nespresso machine would get restoked with decaf pods instead of regular - if that's my only negative, I think we can all agree how great this hotel is. I would like to thank the waiter at breakfast who was really friendly and professional. By the end of our stay, he didn't even need to ask our coffee order.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from , Proprietário at Lisboa Carmo Hotel
Responded 4 weeks ago
Dear P274KBjoew, It is so wonderful to see your outstanding review of Lisboa Carmo Hotel! We are delighted that you enjoyed our location and the service provided by our staff. Comments like this are a great motivation for our team! We also thank you for your comments regarding the coffee pods restockage. They have been passed to our housekeeping manager and will be looked into. Your mention to Sandro, who was in charge of breakfasts has also been shared and much appreciated. We sincerely hope to have the pleasure of welcoming you back in the near future! Best regards, João Sobral Assistant front office manager
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Ludovico R wrote a review Jul 2021
5 contributions2 helpful votes
I had a reservation by this wonderful hotel for one night but unfortunatly me and my girlfriend lost out flight to Lisbon so we couldn't enjoy our stay there. Despite the cancellation rules, they understood our situation and decided to cancel our reservation FOR FREE! We really appreciated this kind act! Thank you again and hope to stay in this hotel soon.
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Date of stay: July 2021Trip type: Travelled as a couple
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normanpeters wrote a review Jul 2021
Hailsham, United Kingdom44 contributions74 helpful votes
Fabulous hotel in a lovely square served with local restaurants just outside the door It’s a shame the hotel is so quiet, but we loved staying there Breakfast was good, despite the Covid restrictions imposed. Hotel offered courtesy transport to and from the airport …a great plus Rooms clean and well serviced .. again due to Covid restrictions certain items have been taken out of the room which seems silly Hope to return one day..thank you to the team
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Date of stay: June 2021Trip type: Travelled as a couple
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katznmouse wrote a review Sep 2020
Caledon, Canada26 contributions49 helpful votes
My family and I stayed here for a few days in August of 2020 during some COVID restrictions. We had an wonderful stay at the Lisboa Carmo Hotel! The staff were great and were quick with communication in order to coordinate shuttle service from the airport to the hotel and other taxi services. We are a family of 4 and stayed in a family suite. This suite is two rooms and two bathrooms. The larger room has a spacious King bed and good size bathroom with shower/tub. The smaller room has a twin bed with a pull out bed underneath as well and a good size bathroom with a shower. They are very nicely decorated, comfortable and clean. The hotel provided us with COVID care packs which consisted of masks, sanitizers etc. We had a good breakfast at the hotel. But due to COVID the restaurant was empty and the hotel was very quiet with minimal staffing. The location of the hotel is Fantastic! We walked everywhere as it is central to many tourist site seeing spots. Lots of restaurants, shopping, cafes all around. There is a beautiful Archeological museum right across from the hotel by the square. We will definitely stay at this hotel again and definitely recommend it to others.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$147 - US$413 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonChiado & Carmo
NUMBER OF ROOMS
45
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Frequently Asked Questions about Lisboa Carmo Hotel
Which popular attractions are close to Lisboa Carmo Hotel?
Nearby attractions include Bairro Alto (0.4 km), Discover Lisbon (0.3 km), and Wild Walkers (0.2 km).
What are some of the property amenities at Lisboa Carmo Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lisboa Carmo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lisboa Carmo Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lisboa Carmo Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Lisboa Carmo Hotel?
Conveniently located restaurants include Jam Club, Lumi Rooftop Restaurant & Bar, and Sanskar Nepal.
Does Lisboa Carmo Hotel have an airport shuttle?
Yes, Lisboa Carmo Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Lisboa Carmo Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Lisbon.
Are any cleaning services offered at Lisboa Carmo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lisboa Carmo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Lisboa Carmo Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, and Hungarian.