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9HOTEL MERCY

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#66 of 249 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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9HOTEL MERCY
9HOTEL MERCY
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618 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Sydney
Reviewed 4 days ago NEW

Modern decor hotel in very good area. Restaurants close by, can walk to time out market and major shopping area comfortably. Tourist sites all within easy reach. Safe area recommend for families and young couples

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Thank Anna A
Rieti
Reviewed 1 week ago

beauful and well furnished hotel near the Bairro Alto (full of bars, typical portoguese restaurants) location at 2 min walk from the Baixa-Chiado metro stop and 10 minutes to Placa do Comercio Very good bedrooms design and breaksfast amazing cocktails at the 9double bar professional and friendly staff

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2Thank martinadC3113VZ
Miami, Florida
Reviewed 1 week ago via mobile

This could be a great hotel with more care and attention.... Location is awesome, no doubt, but little things which should be addressed, just aren't.... * cheap coffee machines at breakfast which seize up * tiny amounts of shower gel which aren't replaced * lack of power sockets in the room * lack of security (able to get replacement key...

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Thank SantAntoni1
Oslo, Norway
Reviewed 1 week ago

Great location and fantastic reception staff. My room was small and not at all suitable for 2 persons, even sold as a standard double room. Modern design and comfortable bed. Cool hotel bar with great cocktails. Happy with everything except the room size and layout.

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Thank IngeborgAnd
Tel Aviv, Israel
Reviewed 2 weeks ago

This hotel located very very good. short walk to all central sites. It has a modern design but very very dark for our taste. A room and bathrooms are that we got was totally black. you feel like in a box with small window. VERY SMALL ROOMS. Breakfast- very average. Good staff. Comfortable beds.

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1Thank AlexandraDM1986
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Siena
Reviewed 2 weeks ago

9Hotel Mercy has a great location and is a very comfortable, quiet place to stay. The location is central to many historic and cultural sites that gave us easy walking distance to all. Nice neighborhood.

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Thank Timothy M
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Dallas, Texas
Reviewed 2 weeks ago

This was a quick trip for us to see and enjoy Lisbon. Choose this hotel based on location and previous reviews. I will say based on our experience, this place deserves a 5 star with its locations, beautiful ambiance, chic decors and a friendly smiling staff willing to provide answers to typical touristy questions besides providing ample recommendations on things...

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Thank Ramanathan V
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Staten Island, New York
Reviewed 3 weeks ago

the hotel is excellent, the staff was excellent. We wanted to stay in a hotel with parking and this was a great choice. The room was very clean and comfortable. Be sure to go to bar next door for one of the drink specials.

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Thank maureenmaryh
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Mrs Maureen Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Amsterdam, The Netherlands
Reviewed 3 weeks ago

This hotel has an excellent location. The room was average: ok size, nice bed but no desk. There's a lot that could be improved on the toiletries and room amenities. Found the bathroom quite dark (a bit of more lamps would help a great deal).

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Thank Diogo P
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Washington
Reviewed 3 weeks ago

We visited Lisbon during the December Christmas lights festival. Plazas and streets were awash with colorful lights and massive electronic Christmas trees. It was magical. 9Hotel Mercy was the perfect location to visit all the important sights. The staff are friendly and helpful. Breakfast is plentiful and offers varied buffet options. The rooms are well-designed havens of black and gold....

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Thank DCJoe2015
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Mr Joe Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

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Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: €95 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#55 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
18 questions
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Questions? Get answers from 9HOTEL MERCY staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really don't know if they have lighter rooms!”
 of 5 bubbles AlexandraDM1986, 30 Dec 2016 | Read review
“Ask for a room from the 2nd floor onwards.”
 of 5 bubbles Antwerp89, 24 Nov 2016 | Read review
“Rooms on higher floors have nice rooftop views. There is an elevator.”
 of 5 bubbles Gurumanjohn, 13 Oct 2016 | Read review
“We stayed in room 203 which was a nice size room. Our friends stayed in room 204 which was quite a bit smaller than ours.”
 of 5 bubbles Gizelle-G2Travel, 12 Oct 2016 | Read review
“Don't get the least expensive room. Get at least the Club rooms.”
 of 5 bubbles nyredhawk, 24 Sep 2016 | Read review
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