Hotel Real Palacio
3,826 reviews
#108 of 301 Hotels in Lisbon
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Rua Tomas Ribeiro 115, Lisbon 1050-228 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$170
US$204
US$142
SAVE US$62
Trip.comUS$168
eDreamsUS$170
Prestigia.comUS$204
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (1,433)1,433
360
Panoramas (49) Room & Suite (413)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Real Palacio
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#108 of 301 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Lisbon? Then look no further than Hotel Real Palacio, a family-friendly hotel that brings the best of Lisbon to your doorstep.
The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hotel Real Palacio features a concierge and room service. In addition, as a valued Real Palacio Hotel guest, you can enjoy a fitness center and breakfast that are available on-site. Guests arriving by vehicle have access to parking.
Given the close proximity of popular landmarks, such as Miradouro da Senhora do Monte (1.3 mi) and Bairro Alto (1.4 mi), guests of Real Palacio Hotel can easily experience some of Lisbon's most well known attractions.
While you’re here, be sure to check out some of the French restaurants, including Le Petit Prince Culture Café, Le bar à crêpes, and Casa dos pecados, all of which are a short distance from Real Palacio Hotel.
Should time allow, Calouste Gulbenkian Museum - Founder's Collection and Avenida da Liberdade are some popular attractions that are within walking distance.
We’re sure you’ll enjoy your stay at Hotel Real Palacio as you experience everything Lisbon has to offer.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
99Great for walkers
Grade: 99 out of 100
186Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
Contact
Rua Tomas Ribeiro 115, Lisbon 1050-228 Portugal
Name/address in local language
Getting there
ParqueLisbon Metro6 min
São SebastiãoLisbon Metro6 min
Car HireSee all Lisbon car hire
3,826Reviews61Q+A100Room tips
Reviews
Traveller rating
- 1,607
- 1,495
- 524
- 139
- 61
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Popular mentions
Hotel boonked by my compagny to a short stay (3nights) Decoration is old, room need a serious refresh The light close to the door is dangerous but houskeeping or gouvernants seems to be blind... (Photo 1) Some part of the room is not very clean. (Photo2) In the batheroom, you must wait 5 minutes before to have hot water... The bath mecanisme stay in your hand when you try to take a shower. You must repair it by yourself if you want a shower (done! Photo 3) Avoid this hotel Old, not well maintained, not very clean All is average. Not luxuary and not 5 stars.
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Date of stay: October 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from General Manager, Outro at Hotel Real Palacio
Responded 19 Oct 2020
Dear Guest, We are truly disappointed to learn that your experience did not meet the high standards we aim to provide to our guests. On behalf of our team, I would like to apologize for all the inconvenience and we are sure that the situations you are refering to were unusual situations, but we will take your comments and opinion into consideration in the hope of constantly improving our Hotel's service quality. We assure you that our team makes all the efforts to maintain our Hotel completely clean and safe for our Guests. We sincerely hope you can reconsider your overall opinion and give us another opportunity to provide you a unique stay in accordance with the high quality level we aim to achieve. Best regards, Jorge Cruz Neves Hotel Manager
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The staff is very friendly, the whole hotel and rooms are very clean, with nice ambience and tasty food. The rooms are very comfortable and nicely furnished. Central location near the centre of Lissabon
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from General Manager, Outro at Hotel Real Palacio
Responded 12 Oct 2020
Dear Guest, Thank you for such an amazing opinion. We are very glad to read your positive review, since our goal is our guest´s satisfation. We are thrilled to learn that you had a great time with us and that you have enjoyed the our rooms, our friendly staff and our food. We are looking forward to welcome you back on your next visit to Lisbon ! Best regards, Jorge Cruz Neves Hotel Manager
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We booked this hotel before Corona virus travel restrictions were put in place. We gave them 3 days notice of cancellation. They refused to refund any of our money. We lost over $600. No-one should stay here.
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Date of stay: September 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from General Manager, Outro at Hotel Real Palacio
Responded 12 Oct 2020
Dear Guest, Thank you for your feedback. We are very suprised with your opinion since we have been very flexible with cancellations in this difficult period that the whole world is experiencing due to the Corona virus. Please do not hesitate to contact us for any information or assistance you might require. Best regards, Jorge Cruz Neves Hotel Manager
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a wonderful and ambient place to stay with everything you need for lisbon on the door step. The staff are so welcoming and they will do everything they can to make your stay as perfect as it can be. Top marks
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from General Manager, Outro at Hotel Real Palacio
Responded 16 Aug 2020
Dear Guest, Thank you so much for taking the time to write this wonderful review. We are extremely happy to know that you consider us a great place to stay. Thank you specially for your compliments regarding our staff which were really appreciated. Your compliments regarding our team are very important to us because they show us that our guests enjoyed our personal service. We look forward to your next visit, hopefully soon. Best regards, Jorge Cruz Neves Hotel Manager
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I did not spend an extensive time in the hotel as I worked quite a lot during my stay. The rooms are good and quiet and the bed is really comfortable. The lunch is great and is good for the money. However, I would not say so for the breakfast. It is good but for the price, I would have expected more. Maybe it is due to the COVID-19 and restrictions, but overall I am quite satisfied with the experience.
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Review collected in partnership with this hotel
Date of stay: July 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from General Manager, Outro at Hotel Real Palacio
Responded 16 Aug 2020
Dear Guest, Thank you for sharing your opinion. We are glad to hear that you are quite satisfied with your experience with us and that you were pleased with the with the comfort of the rooms and the quality of the lunch. Concerning the breakfast, we actually had to adapt our service due to the new restrictions but we appreciate your feedback which is essential for our continuous improvement. We are looking forward to welcome you back! Best regards, Jorge Cruz Neves Hotel Manager
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PRICE RANGE
US$87 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
real palacio hotel lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
147
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Claim Your Listing Frequently Asked Questions about Hotel Real Palacio
Which popular attractions are close to Hotel Real Palacio?
Nearby attractions include Estufa Fria (0.4 km), El Corte Ingles - Lisbon (0.3 km), and Calouste Gulbenkian Museum - Modern Collection (0.5 km).
What are some of the property amenities at Hotel Real Palacio?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Real Palacio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Real Palacio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Real Palacio?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Real Palacio?
Conveniently located restaurants include Lídia Restaurante & Bar, Byf Steakhouse, and A Cisterna.
Are there opportunities to exercise at Hotel Real Palacio?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Real Palacio?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Real Palacio offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Real Palacio?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel Real Palacio?
Many travellers enjoy visiting Mosteiro dos Jeronimos (6.1 km), Castelo de S. Jorge (2.6 km), and Panteao Nacional (3.0 km).