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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I have stayed in this Hotel every year for the last 15 years.Sad to notice the quality has gone down very much. The room AC was hardly functioning and the Maintenance person did not help either. Even the Room Refrigerator was hardly functioning. Terrible 2...More
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Lovely hotel, friendly and helpful staff. Comfortable beds and pillows. Being a 5 star hotel we would have expected tea/coffee machine in room and that there would have been a chef to make an omelette or fry you an egg.
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everything is OK, except the air conditioning, but the problem was solved shortly one day later.
Very kind employee and we have received a suprise honeymoon gift from hotel, many thanks again for the excellent service and we have had a wonderful time in lisabon....More
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Great hotel for a winter holiday. I would avoid it on summer time as the hotel doesn't have a pool. Excellent breakfast with a wild option of food.
Close by two underground station around 2 minutes by walk.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Excellent hotel and friendly efficient staff. We stayed here last year, and the quality of the hotel was one of the reasons we decided to return to Lisbon again this year. Once again we were not disappointed, and I cannot think of anything negative to...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$86 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#53 Family Hotel in Lisbon
#61 Romantic Hotel in Lisbon
#67 Luxury Hotel in Lisbon
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
147
Reservation Options
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I am staying here in a few weeks time. I was wondering if anyone had a y recommendations of nice restaurants for myself and boyfriend to celebrate our anniversary. Something smart and romantic but not too expensive.
8 June 2017|
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Response from Carol R | Reviewed this property |
There are a lot of really good restaurants in Lisbon. The hotel has a good restaurant as well. We ate mainly near the river front....plenty to choose from. Enjoy and Happy Anniversary!!
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Patricia D
How did you transfer from airport to this hotel? What's the cost?
24 February 2017|
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Response from Grupo_Hoteis_Real | Property representative |
Dear Guest,
Firstly we would like to thank you for choosing Hotel Real Palacio as your stay in Lisbon.
Regarding your question, you may find several options to come from the airport to our hotel.
TRANSFER – We may provide... More
Dear Guest,
Firstly we would like to thank you for choosing Hotel Real Palacio as your stay in Lisbon.
Regarding your question, you may find several options to come from the airport to our hotel.
TRANSFER – We may provide a private transfer that can bring you from the airport, and it costs 50€ per way(maximum 3 people).
METRO – You can catch the metro in the airport and all you have to do is follow all the red line until the end and get out in “São Sebastião” station, which is 5 minutes walking distance from the hotel.
TAXI – If you prefer to catch a taxi, it takes around 15 minutes to get to the hotel and you pay around 20€. Most of them speak English.
BUS – You can catch Aerobus also, it’s a touristic bus that can take you to several places in Lisbon, and the stop closest to the hotel stays 5 minutes walking. As you go in, please tell the Busdriver the hotel where you are staying, and he will inform you the closest station.
If there is anything else we may help you out with,
Feel free to contact us back,
We look forward to welcome you.
Best regards,
Ana Cláudia Branco
Customer Experience Manager
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Google Translation
nolibrarycard
Hello,
Is there any guest parking at the hotel?
If not can you recommend somewhere safe nearby to park?
Thanks,
S
18 February 2017|
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Response from Grupo_Hoteis_Real | Property representative |
Dear Guest,
Thank you for your preference for Hotel Real Palácio.
Regarding request, we are pleased to inform you that we have parking 9€ per day for our guests but we do not make reservation.
If you need any further... More
Dear Guest,
Thank you for your preference for Hotel Real Palácio.
Regarding request, we are pleased to inform you that we have parking 9€ per day for our guests but we do not make reservation.
If you need any further assistance prior to your arrival or during your stay, please do not hesitate to contact me.
Best regards,
Ana Claudia Branco
Customer Experience Manager
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Google Translation
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Room Tips
"We had 304 with a balcony and incredible noise from pneumatic drills and noisy air con."
US$133US$146
Ireland