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Vila Gale Opera

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756 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Reviewed 1 week ago via mobile

This hotel is a great one for the accommodations : nice pool, nice restaurant, fitness room, bar... But I'm not sure the rooms deserved the 4**** status. The room is well-sized but doesn't look new, the double bed is turned into a 2 single beds, and the bathroom is not cleaned as it should !

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Helpful?
Thank David C
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear David C, First of all we would like to thank you the preference for the Hotel Vila Galé Ópera. Second, it's very important to all our staff, to have the opportunity to receive our guest's feedback. We are very happy that you enjoyed our pool, restaurant, fitness room and the Bar, we regret that concerning the rooms and the...

Sofia, Bulgaria
Reviewed 2 weeks ago

Stayed for a 3-day business trip in October. The rooms were big, very nice and elegant. I requested a room looking at the river and got a side look which was again OK for me. The staff were very helpful as I had a couple of problem with my invoices. The breakfast at the hotel was perfect!!!

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Helpful?
Thank relas_12
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Mirela S First of all we would like to thank you the preference for Hotel Vila Galé Ópera. It's very important for all of us, to have our guest's feedback. We are very happy that you enjoyed our room, staff and breakfast. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Krakow, Poland
Reviewed 5 weeks ago

The Hotel is very elegant, clean and tasteful. The name "Vila Gale Opera" is adequate to the very nice decorations inside hotel. It's full of composer's portraits, old costumes used in opera performances, sheet music from Traviata on the wall and very nice pianos which create subtle, artistic atmosphere. Also each single room is named by names of famous musicians...

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Helpful?
Thank SebastianPerlowski
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Sebastian, First of all we would like to thank you for the preference for Hotel Vila Galé Ópera, it's allways a pleasure to receive you. We are very glad that you had a fantastic experience at Vila Galé Ópera. Regarding to your suggestions, of course, those are really important to us, and we are going to evaluate them. Hope...

Lagos, Portugal
Reviewed 7 December 2016

Good confortable room. Helpfull staff and nice public rooms. Location not great and a bit noisy although insulation in the hotel helped. Good value for short break and taxi to city centre were not expensive.

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Helpful?
Thank Roger T
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Roger T, We would like to thank you for the preference for Vila Galé Ópera. We regret that you didn't liked the location, altought the confort of the room, staff helpfull and nice public rooms. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

garches
Reviewed 24 November 2016 via mobile

This Hotel has a very good price positioning... and no one can expect a five star service ! The staff is friendly and as helpful as possible , the quality of the food at the restaurant is more than acceptable. But the biggest drawback is the proximity of the trains and the bridge which make the hotel very very noisy...

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Helpful?
Thank lulu64Garches
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear lulu64Garches, We would like to thank you the time spent on writting your review, and also thank for the preference for Vila Galé Ópera. It's very important to all of us, so we always can improve our service, we are very happy, that you evaluate a good value for money, the staff, and the quality of our food. Hope...

Altea, Spain
Reviewed 19 November 2016 via mobile

I have recently stayed at this hotel for a business meeting the hotel offers excellent amenities, the rooms are comforter ball and the beds are extremely comfortable for sleeping at night the noise is not an issue you don't notice this. The breakfast offers a wide range of choices from hot and cold selections. The service in the hotel is...

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Helpful?
Thank GarethSW
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear GarethSW We would like to thank you the preference for Vila Galé Ópera. It is a hugh pleasure to read your comments, and we are very happy to see that your experience was fantastic. We will transmit to the team as well. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Devon, UK
Reviewed 13 November 2016

In some ways eccentric. Having seen the reviews and being a little worried about the noise, yet needing to stay here for a business meeting, I contacted the hotel to ask for a quiet room. I was told to book a superior one, which cost about 20% more. Now imagine being able to book this without being asked for a...

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Helpful?
Thank Wandering_Taff
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Wandering_Taff, First of all, we tahnk you for the preference for Vila Galé Ópera, seconf, we regret what did happen, as stated. It's very important to us to have more information. If you could be kind, to contact me via email, nleandro@vilagale.com Thank you once again, Best regards, Nuno Leandro General Manager

Newcastle, United Kingdom
Reviewed 10 November 2016 via mobile

After reading previous reviews slight concern about noise from bridge but as we normally live by a railway line not a great concern. Location was what we wanted close to Belem , though we should have walked another route there took long trip through town and not via river! Reception very efficient , room excellent with view of the river,...

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Helpful?
Thank Janice W
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Janice W First of all, we would like to thank you the preference for staying at Vila Galé Ópera. Second, we are vey glad, that you enjoyed everything during the stay, those are our main goal, maximize our guest's satisfaction. We hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Reviewed 28 October 2016

Average hotel. Has all you need and is clean. due to its location (under the April 25 bridge, the rooms are noisy. Especially noise from trains crossing the bridge enter the room. It's also under the approach of runway 03.

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Helpful?
Thank Kris V
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Kris V, We would like to thank ou the preference for Vila Galé Ópera, and the time spent writting your comments, those are really very important to us. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Cambridge, United Kingdom
Reviewed 25 October 2016

The rooms overlooking the bridge are impossible to sleep in if you are a light sleeper like Noise from trains and cars on bridge and cars and trains under the bridge. In flight path of airport. Non stop noise until gone midnight. The buffet when it opened at 7.30pm was tepid and congealed. The nearest restaurants were 20 minutes walk...

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Helpful?
Thank 15travels15
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear 15travels15, first of all we would like to thank you for choosing Vila Galé Ópera. We regret, that you didn't like the room, we also regret that you didnt like the Buffet for dinner. We are going to see what did happen, because it is not normal. Regardind the distance to the nearest restaurant area, it's only 5 minutes...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more   less 

Additional Information about Vila Gale Opera

Address: Travessa do Conde da Ponte, Lisbon 1300-141, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €77 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Opera 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Vila Gale Opera Lisbon
Hotel Style:
#21 Spa Hotel in Lisbon
#76 Family Hotel in Lisbon
#92 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Opera staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the bridge side of hotel.”
 of 5 bubbles 15travels15, 25 Oct 2016 | Read review
“As far away from the bridge as possible”
 of 5 bubbles storytellerBrussels, 23 Oct 2016 | Read review
“Choose the most quiet rooms.”
 of 5 bubbles Doctor_UCSC, 17 Oct 2016 | Read review
“I don't think there is a quiet room. Try to get a single bed but they may not have one.”
 of 5 bubbles ranishi, 27 Jun 2016 | Read review
“Rooms on the sea side are very quiet.”
 of 5 bubbles paulos268, 7 Jun 2016 | Read review
5 of 5