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Sheraton Lisboa Hotel & Spa

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#65 of 247 Hotels in Lisbon
Certificate of Excellence
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Sheraton Lisboa Hotel & Spa
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1,899 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lisboa Hotel & Spa
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Showing 1,115: English reviews
Kfar Saba
Reviewed 31 January 2013

We stayed in a Premium room, with a beautiful view from the 18th floor. The room was correct. Again, was prepared for only one person in spite that we were two. The presentation of the room was correct, the amenities were charming, some of the facilities did not work (weight, in side curtain, etc.). It was for sure clean, specious,...

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Helpful?
2Thank Ignaver
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected the Sheraton Lisboa Hotel & Spa for your recent stay in Lisbon. Although your comments reflect a few not so good points which in your view could have been better in order to make your stay a more pleasant one, we are happy to realize that your overall experience has been a positive...

Dubai, United Arab Emirates
Reviewed 29 January 2013

The location is close to almost anywhere you want to go, the staff would be more than glad to offer help to directions and transportation is easy. We were met with friendly smiles and assisted when we asked for help. I had to change my room and the staff were so helpful to accommodate that as soon as possible. Food...

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Thank spectra7
Belo Horizonte
Reviewed 28 January 2013

I have been coming to this property since the late 1990's. It was getting old and some renovation around the turn of the century was somewhat halfheartedly performed. Recently, however, the hotel underwent a real renovation and has turned itself into a top Sheraton city property. The Club Floor rooms are extremely nice (even though I also doubt the beds...

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1Thank WorldflyerBrazil
London
Reviewed 24 January 2013 via mobile

A special thanks to the Concierge who were particularly helpful with suggestions and directions. The room was spacious and modern, the bath huge and took little time to fill. Breakfast buffet was great, drinks at the bar in the evening were however, overpriced - €10 for a single Tia Maria. Hmm

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1Thank LondonLazzle
Seattle, Washington
Reviewed 21 January 2013

It is a nice property, but the bed was not like any Sheraton bed I have stayed on before.  Uncomfortable, with just a thin sheet over the mattress.  Maybe housekeeping was just lazy that day? The spa is pleasant and there is a decent club lounge for SPG members. The room itself was tastefully done, with a large bathroom and...

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6Thank kyle34
Texas
Reviewed 16 January 2013 via mobile

A little out of the way, but an easy walk to the train and cabs always available. Service was great. Room was comfortable. Penthouse view awesome. Restaurant on high floor was very entertaining (molecular gastronomy), but not the best food we had in Lisbon. Breakfast buffet so-so. If you can, go out to eat. There are many Cafes a short...

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1Thank DDPTexas
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for choosing the Sheraton Lisbon for your recent stay in the city and for your positive comments on our hotel, our service and our staff. Looking forward to hosting you again soon. Kind regards, Antonio Pereira, General Manager

Reviewed 12 January 2013

I really enjoyed my stay at this hotel. It was very clean and the staff was quite friendly. It's a one minute walk from a subway station and a 10 minute walk (a really nice walk) to where you can catch all the tour buses. It also has a great, but expensive, bar on the top floor. The walls of...

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Helpful?
1Thank Bobby D
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for choosing our hotel for your recent stay in Lisbon. We are very pleased to read your comments which clearly show your entire satisfaction with our hotel, our staff and our quality of service. No doubt your comments will help us motivating our staff. Hope to have you back again soon. Kind regards, Antonio...

Texas
Reviewed 6 January 2013

Spent two nights here at the end of a 20 day trip. Modern room with electronic curtain and open bathroom (that can be curtained off w/ electronically operated curtain. Wonderful bathroom with large tub. Comfortable bed. Helpful lobby staff and efficient check in and check out. 100 yards (or less) from front door to metro. 10 Euro taxi ride to...

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2Thank CharlieinTexas
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected our hotel for your recent stay in Lisbon. Your comments are indeed very positive and we sincerely appreciate the detailed comments about our hotel, our staff and the service we provide. We sincerely hope that you give us the chance of welcoming you back again sometime in the near future. Until...

Liverpool, United Kingdom
Reviewed 6 January 2013

This was our second stay at the Lisboa hotel and our stay was as good as the first one if not better. The staff are so pleasant and polite that they exceed anyones expectations and beyond. The hotel is near the station but taxis are so cheap that it is not worth using public transport. The hotel is very modern...

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Helpful?
1Thank Anthony P
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for, once again, having chosen the Sheraton Lisboa Hotel & Spa for your stay in Lisbon. We are delighted to read your comments and indeed very grateful to you for sharing your experience. Your kind words of praise are extremely appreciated and no doubt an excelent incentive to our staff. Reiterating our thanks for your comments,...

Midwest
Reviewed 1 January 2013

I booked five nights at this property. I checked in around 6 a.m. so I booked the night before to be sure to check right into my room upon arrival. The staff had a room ready for me on the SPG floor, as I am an elite member of the hotel's loyalty program. The room was nice with modern design...

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Helpful?
2Thank AroundTheWorldInADay
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thanking you for having chosen our hotel for your recent stay in Lisbon, we would like to take this opportunity to sincerely thank you for the wonderful comments you have posted about your stay. We are delighted to learn that both our hotel, and our staff have provided you with the quality of service you were looking for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: Mediterranean, European, Portuguese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €142 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#53 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
17 questions
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Chapel Hill, North Carolina
Greenville
Fort St. John
PHILADELPHIA, PENNSYLVANIA
7 months ago
Haymarket, va USA
17 days ago

See all questions (17)

Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms with river view”
 of 5 bubbles 47carlosm, 22 Feb 2017 | Read review
“Use it and FEAR NOTHING this staff will bend backwards to please you!”
 of 5 bubbles enuzzijr1n, 19 Feb 2017 | Read review
“Bar view is nice!”
 of 5 bubbles SidiousB, 26 Jan 2017 | Read review
“Stay on a higher level - night views are great”
 of 5 bubbles DA122015, 4 Jan 2017 | Read review
“High floors to the south provide nice view of city.”
 of 5 bubbles ohiotraveler42, 26 Dec 2016 | Read review
5 of 5