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    Pestana Palace Lisboa Hotel & National Monument

    Rua Jau 54, Lisbon 1300-314, Portugal
    Save
    May 16
    May 17
    1 room, 2 adults, 0 children
    SAVE US$202
    US$1,157
    US$955
    US$1,112
    US$1,112
    Traveller (1209)
    Room & Suite (514)
    Dining (190)
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    Overview

    • Excellent72%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “main building” (53 reviews)
    “old palace” (34 reviews)
    “modern wings” (19 reviews)
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Altis Belem Hotel & Spa
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    Pousada de Lisboa
    466 reviews
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    Four Seasons Hotel Ritz Lisbon
    1,446 reviews
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    Rooms
    16 May17 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 1 week ago via mobile

    Stay in this hotel for 3 nights to experience the palace. I have been staying in quite a number of palaces that turns into hotel but this one can be considered nicely done. The interior and decor was fantastic. Service also excellent The courtyard is...More

    Helpful?
    Response from Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument

    Dear Martin L, thank you so much for your review and for sharing your experience with us. Is is a pleasure to receive positive feedback like yours. We look forward to receive you again. Sincerely,

    Reviewed 1 week ago

    Really good value for money. No weaknesses. We were upgraded as the receptionist knew that this was my wife anniversary and we got complimentary excellent sparkling wine and chocolates on her birthday. Breakfast and dinner of high quality. High standard facilities and service.More

    Review collected in partnership with this hotel
    Helpful?
    Response from Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument

    Dear Ilkka R, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with the Hotel...More

    Reviewed 1 week ago

    wonderful stay. incredibly helpful friendly staff. Ricardo the door man is their best kept secret! will certainly be recommending to our fellow Australians. only recommendation to hotel would be to include complimentary water and tea and coffee facilities in the rooms

    Helpful?
    Response from Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument

    Dear fremantlesydney, Thank you for your kind review of the Pestana Palace Lisboa and please rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely

    Reviewed 1 week ago

    We stayed for two nights at the Pestana Palace and encountered numerous minor problems, which collectively added-up to a very disappointing experience. Virtually no porters, and on one day there was a conference that was clearly far more important than any guests, so all the...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument

    Dear robertpmosley, Thank you for taking time to share your experience. We continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any...More

    Reviewed 1 week ago via mobile

    Outside of Lissabon, offering silence and unforgettable experience if u r traveling w. Family. Excellent services inc. pool & SPA. Very nice garden. Very chip taxi service to get the centrum. Recommend :)

    Helpful?
    Response from Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument

    Dear Koba M, thank you for sharing your experience at Pestana Palace Lisboa; we look forward to receive you again. Sincerely

    Altis Belem Hotel & Spa
    940 reviews
    #17 of 247 hotels in Lisbon
     
    Olissippo Lapa Palace
    990 reviews
    #8 of 247 hotels in Lisbon
     
    Pousada de Lisboa
    466 reviews
    #23 of 247 hotels in Lisbon
     
    Four Seasons Hotel Ritz Lisbon
    1,446 reviews
    #15 of 247 hotels in Lisbon
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$209 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Lisbon
    • #8 Spa Hotel in Lisbon
    • #16 Romantic Hotel in Lisbon
    • #19 Family Hotel in Lisbon
    • #27 Luxury Hotel in Lisbon
    Photos
    Traveller (1209)
    Room & Suite (514)
    Dining (190)
    Pool & Beach (73)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Afab3110
    Hi, I made a reservation at a rate that allows cancellations. How can I cancel the reservation? The confirmation email I received from the hotel does not show how to cancer and the website does not have a feature that will allow a guest to modify or cancel a reservation. Help!
    17 February 2017|
    Answer Show all 7 answers
    Response from Calinnn2007 | Reviewed this property |
    I guess replying to the reservation email or calling the hotel should do it. They all are helpful and fluent in English
    1
    Vote
    Lidian23
    Hi im going to stay here for 3 nights how are the things in hotel and what they have for costumer ls inside
    8 June 2016|
    Answer Show all 5 answers
    Response from AndrePatricio | Reviewed this property |
    Hello! The hotel in itself is magnificent! The Palace (the core of the hotel) is the main jewel! The rooms are pretty nice too! You have gardens, adorable views of the city, pool and all those things you really need in a... More
    1
    Vote
    Bruce B
    How far and where is the nearest tram station to the center, and what tram number is it? How long is the tram ride? Where and is the nearest decent reasonable priced restaurant, how far, and is it safe to walkt here?
    3 June 2016|
    Answer Show all 4 answers
    Response from ID-DS | Reviewed this property |
    10 - 15 minutes walk to the Belem district and you will find lots of trams, buses, restaurants and its very safe to walk there - if not just get a taxi there would be like 5 minutes and very cheap.
    0
    Votes
    Room Tips
    "try to book a room in the second block (left side of palace). right side have no view and noise"
    Read review
    "Ask for a garden view"
    Read review
    "Luxury, but depends on the time of the year. We got good rates because of off season"
    Read review
    "Make sure you keep a copy of everything that you request at booking. The best view is their garden view"
    Read review