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Czar Lisbon Hotel

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Czar Lisbon Hotel
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429 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Bridgwater, United Kingdom
Reviewed 1 week ago

My sister and I stayed in this hotel for 4 nights. The website makes the hotel look really lovely but the reality is different - a 3 star rather than 4 star experience. The first room we had, 6011, we found out that the bath/shower did not work properly and we had to change rooms after we had unpacked (to...

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Helpful?
Thank Sheila W
Thessaloniki, Greece
Reviewed 2 weeks ago

In this case,in this hotel,after reading many reviews,i was wondering if i made a mistake,by choosing this hotel.. The truth is that after my five days stay at the hotel,i was very satisfied..from the place,just 150 meters away from the anjos,metro station and 15 minutes walk from the town's historical center,wich is at the end of the Almirante reis..straight away...

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1Thank johniethefox
Baltimore, Maryland
Reviewed 30 January 2017

We stayed in this hotel in January, 2017 for 4 days and three night. The hotel is located far from the city, a 15 minutes walk but there is a train close by. Walking in the evening if you are by yourself too many homeless sleeping by the pavement. Breakfast was included, it was nice but the same every morning....

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Thank felina1
Czar_Lisbon, Gerente at Czar Lisbon Hotel, responded to this review

Dear Guest, First of all thank you very much for the time spending by giving us your feedback. We do apologize you for the unpleasant experience. We have been working in every single point that you mentioned and some improvements have been made accordingly in order to minimize the unhappy situation. Thank you once again for your comments and we...

Birmingham, United Kingdom
Reviewed 22 December 2016

I loved this hotel! It is a modern hotel about a 15 minute ride away from the airport and a 15 minute walk to the city. The staff were so friendly and our room could not be faulted. It was spacious and very clean! There was a safe in the room too! Breakfast at the hotel was so delicious, there...

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2Thank Reena M
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Guest Reena M, Thank you for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. Your valuable feedback will no doubt help us improve our quality of service and achieve complete guest satisfaction. Looking forward to welcoming you in our hotel in a near future, We Remain, Kind Regards Vera Luis Operations...

Little Wakering
Reviewed 20 October 2016 via mobile

Hotel good location and very near to metro & bus stops, ideal for short stay. Room small but clean & tidy, if you are at the front of hotel the street noise can be quite a problem especially sirens through the nite. Enjoyed the breakfast and the staff are very helpful.

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2Thank BrianCronk
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. Brian Cronk, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. Your valuable feedback will no doubt help us improve our quality of service and achieve complete guest satisfaction. Looking forward to welcoming you in our hotel in a near future, We remain, Kind Regards Vera Luis Operations...

London, United Kingdom
Reviewed 16 October 2016

I had a 3 nights stay at this hotel and my holiday was totally ruined by the housekeeping staffs and here are the reasons: 1. I requested for the housekeeping services on my first day but they never replenish the facial cotton pad despite the current pack was finished. 2. I have the "Do Not Disturb" sign on my door...

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Helpful?
Thank loh_cy
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Guest, Thank you very much for preferring Czar Lisbon Hotel and for sharing your comments and suggestions with us. We took good note of your discomfort and we would like to inform you that already revised our service procedures and training schedules to prevent similar issues in the future. Please apologize for all the inconvenience we have caused you....

Canada
Reviewed 12 October 2016

Not bad but not great. Friendly and usefull staff. No parking in front for check-in or space taken indefinitly by parked bus , no other option. Location and neighborhood ok, but not great either. Room and hallway could be cleaner.. Breakfast ok, only 4 stars hotel that serves powdered orange juice in my 2 weeks- vacation ( been in 4...

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1Thank surferkid
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Guest, Thank you very much for preferring Czar Lisbon Hotel and for sharing your comments and suggestions with us. Your valuable feedback will no doubt help us improve our quality of service and achieve complete guest satisfaction. We took good note of your discomfort and we would like to inform you that already revised our service procedures and training...

Reviewed 12 October 2016

Location: The hotel location is a bit far out from the tourist attractions, but within 5 minutes walk there's Anjos Metro station. Baixa is within half an hour walking distance so it's not too bad at all. Food: Complimentary breakfast is provided, but the options is quite limited - to be honest, I'd had better hotel breakfast buffet elsewhere. Reception:...

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1Thank Andrea W
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mrs. Andrea W, Thank you very much for preferring Czar Lisbon Hotel and for sharing your comments and suggestions with us. We took good note of your discomfort and we would like to inform you that already revised our service procedures and training schedules to prevent similar issues in the future. Please apologize for all the inconvenience we have...

Washington DC, District of Columbia
Reviewed 9 October 2016 via mobile

Very well located and rooms are very large and comfortable. The hotel is very clean and well decorated. The staff were very friendly and helpful. The free breakfast was very good. Lots of good restaurants nearby.

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Helpful?
Thank Marina D
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mrs. Marina D, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. Your valuable feedback will no doubt help us improve our quality of service and achieve complete guest satisfaction. Looking forward to welcoming you in our hotel in a near future, We remain, Kind Regards Vera Luis Operations...

Sandton, South Africa
Reviewed 24 September 2016 via mobile

We have stayed in several 3 star hotels and were very much impressed, so were really eager to find out what a 4 star hotel would be like We were very disappointed The lobby is very smart and fancy but the fanciness ends there Once we took our own bags up to the room (you would think with 4 stars...

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Thank TheEyeLady
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Guest, Thank you very much for preferring Czar Lisbon Hotel and for sharing your comments and suggestions with us. We took good note of your discomfort and we would like to inform you that already revised our service procedures and training schedules to prevent similar issues in the future. Please apologize for all the inconvenience we have caused you....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Fitness Center is out of order, it will open soon with a panoramic view of the city. ... more   less 

Additional Information about Czar Lisbon Hotel

Address: Avenida Almirante Reis 103, Lisbon 1150-013, Portugal (Formerly Tzar)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €73 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Czar Lisbon Hotel 4*
Number of rooms: 77
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Hotel Style:
#113 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Czar Lisbon Hotel staff and other travellers.
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Questions? Get answers from Czar Lisbon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms ending in 11 usually look over derelict buildings”
 of 5 bubbles sheilaw543, 16 Mar 2017 | Read review
“i think a the back side is much quiet”
 of 5 bubbles johniethefox, 11 Mar 2017 | Read review
“don not get the room facing the street”
 of 5 bubbles felina1, 30 Jan 2017 | Read review
“Ask to see at least 2 rooms to compare, because all rooms are definitly not the same.”
 of 5 bubbles surferkid, 12 Oct 2016 | Read review
“Try and stay at the back of the hotel rather than road facing.”
 of 5 bubbles 783larryb, 27 May 2016 | Read review
5 of 5