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Hotel Avenida Palace

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Hotel Avenida Palace
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2,452 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
New York City, New York
Reviewed 3 days ago NEW

We stayed three nights at this hotel/mansion. It's beautiful. High ceilings. Elegant furnishings. Sound proof windows. Climate control that works. Comfortable beds. Even the lobby is comfy, with cushioned chairs and couches I'd be pleased to have in my living room - and they are easy to sit in and get out of! Breakfast is served in another high ceilinged,...

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Helpful?
1Thank Claudia C
Wirral, United Kingdom
Reviewed 1 week ago NEW

We spent three nights at the Avenida Palace. A really beautiful hotel with impressive decor. The location is ideal with metro right outside the door and a short walk to the tram up to Barrio Alto. Make sure you buy the 24hr travel card from the metro which covers buses, trams, metro, lifts. Costs 6.15euro. The room was comfortable with...

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3Thank GillL-Wirral
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time to post your kind review about your stay at the Avenida Palace. We are delighted to learn that you enjoyed a comfortable stay with us and that you found our décor impressive. It was a pleasure to know how much you enjoyed our buffet breakfast. Thank you for such a delightful description....

Brighton, United Kingdom
Reviewed 1 week ago NEW

I chose this Hotel originally for its location. It is right in the heart of the city and although there is traffic outside never once was I aware of any noise. Every room is double glazed Because I had booked on their own website we were upgraded to a suite on arrival, plus a 20% discount for our stay in...

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6Thank arundelmews
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for posting your wonderful review, for rating us with five stars and for any potential recommendations. I am truly grateful for all the positive remarks about our hotel and its services. We pledge to be always attentive to details and so, I am very pleased to know that you appreciated our small gifts. Your recognition means...

London, United Kingdom
Reviewed 1 week ago NEW

This excellent hotel was all we expected from a five star hotel, and more. Everything was comfortable, the staff were courteous, helpful and charming and the breakfasts were delightful. On my husband's birthday the hotel left in our room sparkling wine and chocolate covered strawberries with a note wishing him a very happy birthday. We cannot rate it highly enough.

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Helpful?
Thank Anathecat
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for your beautiful comments on TripAdvisor and for the excellent rating. We really loved reading your review and are delighted with your kind words about the Avenida Palace. We try our utmost every day to satisfy and even exceed our guests’ expectations and we are very pleased to know that you appreciated the surprise...

Dublin, Ireland
Reviewed 1 week ago NEW

I am not really used to people being very polite and waiting on me, so the moment I arrived and the doorman opened the door and tried to take our bags, I knew I was a little out of my comfort zone, being a bit of a socialist, I insisted that he didn't have to carry my bags, but as...

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Thank Theycallitmadness
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, We are the ones who wish to thank you for so a wonderful review. We are thrilled to know that you chose the Avenida Palace for your Valentine's weekend with you loved one and that we contributed to "a really nice stay" in Lisbon. It is our goal to exceed our guests' expectations and so, we are thrilled...

Montevideo, Uruguay
Reviewed 1 week ago

My husband and I stayed at this hotel for a week during last January. The staff was courteous and helpful, the room was neat and spacious and the breakfast was excellent. In addition, the building itself its a fine example of late XIX century neoclassical architecture with very delicate decoration. The hotel location is great, on the very elegant Avenida...

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3Thank sc000000
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us. I was delighted with your comments on our hotel and its location. Thank you also for the feedback about our staff and about our buffet breakfast which you found to be excellent. I do hope that the Avenida Palace will welcome...

Milford, Delaware
Reviewed 1 week ago

We have traveled all over the world but the Avendia Palace was one of our best experiences ever! When we checked in because we booked directly with the hotel and a suite was available we were upgraded. The hotel is located right in the middle of everything but the room was well insulated from any traffic noise. The breakfast was...

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3Thank Kaye N
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for choosing to stay at the Avenida Palace. I cannot thank you enough for having taken the time to leave your wonderful review on TripAdvisor. It is so rewarding to know that you felt like royalty during your stay with us and that you found our hotel to be "one of the best experiences ever". I...

New York City, New York
Reviewed 1 week ago

Stayed two nights in late January during four-country vacation, first visit to Lisbon. Difficult to find better location, centrally located for Metro (Restauradores) and walking throughout the city. Hotel is beautiful, ornate décor and superbly maintained. Breakfast buffet is delicious and plentiful, all staff attentive and helpful.

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2Thank Brett A
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I wish to thank you for choosing to stay at the Avenida Palace, on your first visit to Lisbon and for writing this great review. I was delighted to know how much you enjoyed the hotel, its location and its breakfast. I was also very pleased with your kind comments regarding our team who you found to be...

Manila
Reviewed 2 weeks ago via mobile

At first, I was hesistant to spend more than a week of liesure with my wife at such an old hotel. Our experience on liesure with grand hotels such as this one often fall below our expectations, most notably when it came to service by the staff. Admittedly, I was just too lazy to look for alternatives as our trip...

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1Thank Danzig_13
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for your rewarding comments about your stay at the Avenida Palace. I was thrilled to know that your experience with us was fantastic. I must also thank you for your kind words about our services and about our team. We are all very passionate about what we do and strive to offer the...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Wonderful experience. We were looking for a hotel that had charm, character and was in a central location, easy to walk around Lisbon. This met and exceeded all our expectations. We were there 4 days and had a great time.

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1Thank Billyc27
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace. I was delighted to read that you had a great time with us. To know that we met and exceeded your expectations will be a great source of motivation for our entire team. It would be an immense pleasure to welcome...

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: €166 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#5 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
38 questions
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Runcorn, United Kingdom
over a year ago
Phoenix, Maryland
5 months ago
London, United Kingdom

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor. Very quite with City view.”
 of 5 bubbles GillL-Wirral, 13 Feb 2017 | Read review
“Book on the Hotel's own web sight”
 of 5 bubbles arundelmews, 13 Feb 2017 | Read review
“Fourth floor was good for our family.”
 of 5 bubbles Anathecat, 13 Feb 2017 | Read review
“There are rooms overlooking the street, but I opted for no street, for the purpose of peace and quiet.”
 of 5 bubbles Theycallitmadness, 13 Feb 2017 | Read review
“The Junior Suites are very recommendable”
 of 5 bubbles lfdm, 1 Feb 2017 | Read review
5 of 5