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Hotel Avenida Palace

2,899 reviews
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Traveller (1530)
Room & Suite (502)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“grand old hotel”(21 reviews)
“beautiful hotel”(132 reviews)
“train station”(136 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from Hotel Avenida Palace
Special Offer: Package Deal
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Reviews (2,899)Write a Review
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1,620
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8
Show reviews that mention
All reviewsgrand old hotelbeautiful hoteltrain stationjunior suitepublic roomsclassic hotelperfect locationconcierge staffthe hotel websitebreakfast roomsitting roombeautiful roomfive star hotelthree nightsrossio squarebreakfast was excellentfresh fruit
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1 - 5 of 1,972 reviews
Reviewed 6 days ago via mobile

Thus hotel in an enviable location combines great beauty with an excellent staff and service. On our week visit to celebrate a 35th anniversary we were treated with royal service. Everything is as one would expect at this landmark property on one of the very...More

Thank Philip S
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 3 days ago

Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us. We were proud that you chose to celebrate your anniversary with us. Our team constantly strives to achieve a high level of quality and I am...More

Reviewed 1 week ago

The Avenida Palace is perfectly located in the centre of Lisbon's shopping and restaurant districts, at the foot of the Avenida Liberdade. The breakfast was excellent, the reception and checkin were fine and the hotel lived up to the comments left by others. We had...More

Thank ge90
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 3 days ago

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel and its services. I am delighted to read that, overall, you enjoyed our location, services and our breakfast . However,...More

Reviewed 1 week ago

The Avenida Palace is in an excellent location in the center of Lisbon. Stunning interior, fantastic breakfast, exceptionally quiet and beautiful rooms. The hotel is directly next to the Rossio train station and you do not hear the train at all from the hotel. This...More

Thank Juliet M
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 days ago

Dear Guest, It was such a pleasure to read your review about your stay at the Avenida Palace. We were delighted to read that you have enjoyed our stay and that you have found our location great. We do hope that we can look forward...More

Reviewed 1 week ago

My wife and college-aged step-daughter spent 7 nights at the Avenida Palace over New Years. Our experience was outstanding. The room (a Junior Suite) was small but nice, the staff were exceptionally helpful, and the breakfast was outstanding. Most important was the location--centrally located, in...More

Thank letsgoblues09
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 days ago

Dear Guest, Thank you so much for your beautiful comments on TripAdvisor! We are always very thankful to have our guests leaving us such amazing and constructive feedback. With a prime location in the very heart of the city, the Avenida Palace, with more than...More

Reviewed 1 week ago

I always agonize over hotel choices when planning a trip, looking for that perfect combination of location, luxury, and value. Lisbon proved especially challenging, as some of the most luxurious options did not have the best location for us (historic city centre), and reviews of...More

3  Thank Kodachrome_Dreams
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 days ago

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel and its services. It is rewarding you recognize how excellent our location, breakfast and our social media presence. However, as...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$177 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$177 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1530)
Room & Suite (502)
Dining (117)
Hotel & Grounds (1103)
Bathroom (51)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site,
Lisbon's downtown (the "Baixa Pombalina", or simply
"Baixa") is a perfect example of anti-earthquake
construction, having been rebuilt following the 1755
earthquake by the famous Marquês de Pombal (hence its
name). Its offer is vast: restaurants and cafes in
Rossio and Restauradores, outlets and shops in the
Áurea, Augusta, Prata and other famous streets, the
...More
Questions & Answers
Ask a question
Minnetonkalady
11 January 2018|
AnswerShow all 2 answers
Response from g0lden0ldie | Reviewed this property |
We overlooked the entrance to the hotel and didn't hear any construction noise
0
Votes
20 December 2017|
AnswerShow all 5 answers
Response from PedroMCosta | Property representative |
Unfortunately not, we are a “smoke free” Hotel.
0
Votes
Google Translation
Minnetonkalady
15 November 2017|
AnswerShow all 3 answers
Response from PedroMCosta | Property representative |
Hello, of course, but its better to confirm in advance with the reservations department thought the email reservas@hotelavenidapalace.pt, just as a guarantee. Best regards
0
Votes
Google Translation
Room Tips
"avoid room on level 3, check for smoke smells, ensure std room big enough for you"
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"Request a higher floor"
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"The reason we were given an upgrade us because we booked directly with the hotel, which was cheaper than..."
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"6th floor is best for city views"
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