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Casual Belle Epoque Lisboa

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Rua da Madalena 125, Lisbon 1100-319 Portugal
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Traveller (27)
Room & Suite (25)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 28/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#168 of 324 in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Casual Belle Epoque Lisboa, a beautiful themed hotel in which you will be able to enjoy an environment of freedom which defined the time. Inspired in one of the most suggestive stages of history, the decoration of each of its stays and room is inspired in the style and topics of the Belle Époque. All rooms are different, so we encourage you to discover each and every one of its details. Come and Live your Belle Époque!
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Paid public parking nearby
Parking
Wifi
Breakfast available
Breakfast buffet
Strollers
Taxi service
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour front desk
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
74Reviews1Q+A5Room tips
Traveller rating
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Nipunika K wrote a review 22 May
1 contribution
I had the best experience in Lisbon which was made possible since this hotel was in the heart of the city. Most tourist attractions are just 5-10 mins walk. The neighborhood is beautiful and the room I was in was fabulous. The people in Lisbon are by far the most friendly and helpful people I have encountered and the same can be said of the hotel staff.
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Date of stay: May 2022Trip type: Travelled
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Response from Nuno Portugal, General Manager at Casual Belle Epoque Lisboa
Responded yesterday
Dear Nipunika , Thank you very much for the great review of our hotel! We are really happy that you enjoyed your stay and hope to see you again very soon. Best Regards General Manager
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Yuuuun wrote a review 12 May
1 contribution
Fantastic location, very central city. It was my first time in Lisbon, and everything was so close by. Also, the staff were very amazing and nice. If you are looking for a place to stay in Lisbon, this is it.
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Date of stay: May 2022
Value
Location
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Response from Nuno Portugal, General Manager at Casual Belle Epoque Lisboa
Responded 1 week ago
Dear Royl, Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager
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B P wrote a review 1 May
Los Angeles, California14 contributions3 helpful votes
This is the ideal hotel and location to stay in Lisbon. It's in the center of everything yet on a quieter small, hidden street. So much is in walking distance and public transportation is close by. The hotel itself is very charming. The staff is friendly and the rooms are comfortable and quiet. Our room had a balcony with a view of the city and ocean. With the balcony doors open you can hear the city but once they're closed it's quiet and you don't hear a thing! I would definitely recommend staying here and will choose this hotel next time I'm in Lisbon. For a fair room cost, it feels luxurious!
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Date of stay: April 2022
Rooms
Cleanliness
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 3 weeks ago
Dear Guests, Everyone on the Belle Époque team is delighted with your feedback, we work hard to make sure that your Casual experience in Lisbon is simply the best. As you so rightly pointed out, the hotel's location is perfect for travelers wishing to remain central and yet in a neighborhood with its own tradition and flavor. Some of our rooms do feature nice views on the Tagus or the Castle. It's safe to say we're thrilled to have the city once again bustling with energy, however the Belle Époque's soundproof windows will help you relax in your room after a busy day of living the Lisbon life like a local. My warmest regards, General Manager
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poppo wrote a review Apr 2022
Fairfax, Virginia46 contributions73 helpful votes
This is our second stay at a Casual property, the first one was in Madrid. Just like that one this one gave us an exemplary experience. I have no clue what the reviewer from France is indicating but this place is legit, we just returned from there 3 days back. Firstly people, they are friendly and helpful at the desk and the room are just immaculately cleaned. Second is the build quality of the rooms and the beds, Casual Lisboa has just been renovated in 2020 hence the rooms are modern, tasteful and artfully furnished. The next aspect is the ease of communication, they are available via WhatsApp and super responsive- cannot say the same thing about Marriot's and Hiltons. The most important for our family was the availability of quadruple room, 3 beds to sleep our family of 2 teenagers. Last and the most important to most people is the location, it is diagonally opposite the most popular Bifana place in Lisbon- Alfonso. It is 10 mins walk in all directions to all major eats and sights. Cyril was a standout at the front desk giving a lot of tips. Minor improvements- they could only do heating and not A/C in the spring so we had to open the windows to let in the cool air given it was in 60's outside. They should also provide a basic water kettle and coffee machine, surely costs peanuts. Overall a 5 star experience for a great price and at a prime street, made our visit to Lisbon memorable.
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Date of stay: April 2022
Value
Location
Service
Room Tip: Quadruple rooms or family rooms
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 16 Apr 2022
Dear Guests, It's so great to hear from you on Tripadvisor - every comment is important to our team so that we can learn and do better next time. We are firm believers in communication before, during and after your stay. Having the benefit of modern technology, it's a must to be on stand-by 24/7/365, but also the human aspect should not be forgotten. Nevertheless, plans are afoot to introduce tea and coffee making facilities in rooms and suites, while for the time being tea, coffee or even hot water can be ordered from the bar to the room. And as we mentioned before, a few software tweaks have already enabled better distribution of a/c capabilities so that guests wishing hot or cold air both remain happy in their quest for comfort. Thank you so very much for choosing Casual once again, we'll be hoping to retain the family feel of the Belle Époque for many years to come. Sincere regards, General Manager
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Cata wrote a review Apr 2022
France17 contributions9 helpful votes
多くのコメンテーターがこのホテルを良いと評価していることが信じられません。まず、玄関口が小さく、古く、みすぼらしかった。部屋に関してはたくさん問題がありました。例えば、カーペットは古く、シミだらけで汚く、何年も変えていないと思います。バスタブの蓋をすることができませんでした。バスタブの蓋のサイズがぴったりしていません。それで蓋を取ると長い髪の毛がたくさん付いていました。シャワーを使うと、フェンスがよく固定されていないので、水が床にこぼれてしまいます。ドライヤーもちゃんと動きませんでした。朝食の場所は暗く、しかも寒かったです。食べ物はほとんどなく、コーヒは美味しくなく、紅茶用のお湯はぬるかったです。ホテルが提供している写真と現実は全然違っていました。これらのことにもかかわらず、値段はとても高かったです。他のホテルを予約しなかったことを後悔しています。お勧めしません。I can't believe that many commentators estimate this hotel is good. At first, the entrance was small, old and miserable. In the room, there were a lot of problems : The carpet was stained a lot and sale. I think it wasn't changed for a long time. I couldn't close tightly the cover of the bathtub because its size wasn't right. So when I tried to pick up it, I was very surprised to see that it had a lot of long hair. The fence of the bathtub was also broken. so whenever I used the shower, water was leaking on the floor. The dryer wasn't working well. Then , the salle of the breakfast was very cold. There were few things to eat. The coffee was not tasty and the water for tea wasn't hot. The photos of this hotel are very different from the real one. Despite these things, the price were very expensive. I regret not reserving another hotel. I can't recommend this hotel.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: I don't know a good idea. I recommend another hotel.
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1 Helpful vote
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 16 Apr 2022
Dear Customers, First of all, we wish to thank you for your feedback and it's greatly appreciated, although we are obviously disappointed that not all aspects of your stay at the Belle Époque had been perfect. While we work hard to ensure that our guests have a wonderful experience, we are positive that there's always a margin for improvement. It would be greatly appreciated if you could possibly contact us via our usual channels and tell us exactly what happened in order to find out more. For our morning coffee, we use only the best beans and the coffee machine is provided by a well-known brand; the temperature in the breakfast room is kept at an optimum level for better food quality. My best regards, General Manager
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Sabine K wrote a review Mar 2022
2 contributions1 helpful vote
Very good location (in the center of Lisbon with walking distance to many amazing places), super nice staff (Rita especially took so great care of me and my group), very spaces rooms and a lovely little Breakfast buffet in the morning. :)
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Date of stay: March 2022
Location
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 24 Mar 2022
Dear Guests, We are so delighted to hear your thoughts, it's been such a pleasure having you with us at the Belle Époque. Knowing that you had enjoyed your Lisbon trip and everything about the hotel is the nicest reward for everybody on the team. The hotel offers plenty of room and suite choices, despite its family size and feel; our staff are always at your service. My warmest regards, General Manager
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SD wrote a review Mar 2022
Bournemouth, United Kingdom1 contribution
We had fantastic short break in this lovely hotel in Lisbon for a family celebration in March 2022. Located In downtown Lisbon and close to most of sights, restaurants and shopping made it that much more convenient. The rooms were comfortable, clean and tastefully decorated. Staff, especially Rita and Carlos, were friendly and so helpful even before we arrived at the hotel. Nothing was too much for them, whether it was booking a restaurant, advising on trips and sights to see or arranging for flowers at short notice, they helped us with a smile. Thank you and obrigado all for a lovely break!
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Date of stay: March 2022
Rooms
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 12 Mar 2022
Dear Guests, We are thrilled to bits, thank you ever so much for your lovely review! Indeed, we'll do whatever it takes to make sure that every little detail of your stay with us is just that special and the warm smile underneath the mask is always huge. Hoping to see you soon chez Belle Époque in beautiful Lisboa - and who knows, maybe in time for the June festival. My best regards, General Manager
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Connelldo wrote a review Nov 2021
Burnley, United Kingdom11 contributions15 helpful votes
We stayed here during our weekend break in Lisbon in November 2021. We booked here because we liked the style of the hotel and had been recommended this part of Lisbon to stay in. We were not disappointed. The hotel is in a great location, a short walk from the castle, restaurants, main squares, shopping and the riverside. The staff were also really friendly. I've been learning to speak Portuguese and the staff were very patient and helpful with me! The room was very comfortable, albeit perhaps a little on the small side. My wife is pregnant and needed more time resting in the room than we would usually during a city break and we were really happy with how comfortable it was. I'd say the only negative would be the breakfast but I appreciate that's because I'm British and tend to prefer cooked breakfast options. There was some bacon and scrambled eggs each morning but not much choice. As for cold, continental style breakfast options, there was significantly more choice ranging from cheese, ham, fruit, yoghurt, cereals and pastries etc. E à equipe do hotel, obrigado por nossa estadia adorável na Lisboa.
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Date of stay: November 2021
Value
Location
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1 Helpful vote
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 17 Nov 2021
Dear Guest, First off, obrigado pelo comentário! Nós adoramos você! And thanks for leaving us some suggestions on where to improve, it's really appreciated. All the best and see you soon in beautiful Lisboa. General Manager and Equipe
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Ventspilniece wrote a review Oct 2021
Chicago, Illinois32 contributions4 helpful votes
We stayed in Casual Belle in October of 2021. Loved the hotel, the hospitality and location was the best!! The hotel located right off the most touristy street between Placa de Commercia and Placa de Figoeria. The rooms are small when compared to American sizing, but had everything needed. The bed was the most comfortable ever and no street noise sinked in due to the sound proof windows. Carlos and Kirill were great hosts, who provided a lot of valuable insights and made us feel like home. They also have bigger rooms which would accommodate a family, so next time we will definitely consider getting a family room when we’ll travel with kids.
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Date of stay: October 2021Trip type: Travelled
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 30 Oct 2021
Dear Ventspilniece, We'd like to thank you for your kind words! All our rooms are very special for us and are close to our hearts - we tend to think of them as cosy and individual but at the same time powerful and full of emotion, maybe like a European supercar with an American V8? Send you our warmest regards from Lisbon, General Manager & Staff
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Molly S wrote a review Sep 2021
3 contributions1 helpful vote
I was looking for a central hotel with a Portuguese and modern feel to sight see and be close to the main attractions in Lisbon. We stayed here for 2 nights and loved every minute of it. - Great staff who are kind - Clean and classical hotel with a unique Portuguese edge to it - Felt so luxurious for the price I would highly recommend this to anyone looking for a comfortable yet relaxing stay - Central location close to the trains/trams We were on floor 3 and it was quiet. I would stay here again!
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Date of stay: September 2021Trip type: Travelled
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Response from Nuno Moura, Proprietário at Casual Belle Epoque Lisboa
Responded 9 Sep 2021
Dear Molly, Thank you for such a flattering comment - now the onus is on us to keep up the good work! My warmest regards, General Manager
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Previous
PRICE RANGE
US$140 - US$189 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
28
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Frequently Asked Questions about Casual Belle Epoque Lisboa
Which popular attractions are close to Casual Belle Epoque Lisboa?
Nearby attractions include Praca do Comercio (Terreiro do Paco) (0.4 km), Castelo de S. Jorge (0.3 km), and Escape Hunt Lisbon (0.1 km).
What are some of the property amenities at Casual Belle Epoque Lisboa?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Casual Belle Epoque Lisboa?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Casual Belle Epoque Lisboa?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Casual Belle Epoque Lisboa?
Yes, free public parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Casual Belle Epoque Lisboa?
Conveniently located restaurants include STŌ Mercearia, Floresta Das Escadinhas, and Lisboa Tu & Eu 2.
Does Casual Belle Epoque Lisboa have airport transportation?
Yes, Casual Belle Epoque Lisboa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Casual Belle Epoque Lisboa located near the city centre?
Yes, it is 0.2 km away from the centre of Lisbon.
Are pets allowed at Casual Belle Epoque Lisboa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Casual Belle Epoque Lisboa?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Portuguese.
Are there any historical sites close to Casual Belle Epoque Lisboa?
Many travellers enjoy visiting Mosteiro dos Jeronimos (6.3 km), Castelo de S. Jorge (0.3 km), and Panteao Nacional (1.0 km).