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Altis Belem Hotel & Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Altis Belem Hotel & Spa
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973 Reviews from our TripAdvisor Community

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Showing 456: English reviews
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zurich
Reviewed 3 days ago NEW

While many aspects like the location, the rooms, the breakfast etc are very nice, the receptions service is a disaster. I have never experienced being given twice a room that was already taken by another guest.

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Helpful?
Thank ahauser
Reviewed 4 days ago NEW

Very good, but not as good as the last time. Excellent SPA. The people at the reception very friendly but other people not smiling at all. The people working at the restaurant outside need more experience with service and it take too much time to have a salad...

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Thank jphcote
Milton Keynes, United Kingdom
Reviewed 4 days ago NEW

Made a great decision to book this hotel right on the water at Belem. Checked in and was upgraded to an amazing suite (218) that has 180 degree views of the river, sea and marina. Plus a balcony with a jacuzzi in which we sat for ages watching the boats go past.The rooftop pool was great too. Breakfasts were really...

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Helpful?
Thank sjbarter
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. It is a pleasure to read that you enjoyed your stay here with us and we thank you for mentioning our priveleged views, where a relaxing time boat watching can be spent! We are very happy...

Lyme Regis, United Kingdom
Reviewed 5 days ago NEW

The rooms were fantastic, light, airy and quiet. Smooth wooden floor for walking in bare feet. Sleeping was a dream, bed, sheets and pillows were soft and so comfortable. The hotel setting was perfect, on the bank of the river with views of the bridge and several historical monuments nearby.

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Helpful?
Thank Alison R
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your experience in our hotel. How nice to hear that you had a great time in Lisbon and at the Altis Belem Hotel! Thank you for praising the cleanliness and comfort of our rooms as well as mentioning the ´perfect´ setting on the river with our...

Reading, United Kingdom
Reviewed 5 days ago NEW

Stayed here as a couple for a short break in Lisbon. The location of the hotel itself is a short train journey from Lisbon (7-8 min) to Belem, followed by a short walk (15 min) and is situated along the seafront of the estuary. There are nice views from the hotel which has the golden gate style bridge on one...

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Helpful?
1Thank James W
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Wow, thanks a lot for your great review! We really appreciate you taking the time to write such a detailed review for our hotel and more importantly for future guests. We are delighted that your overall experience with us was a positive one and that you would recomend our hotel! A recomendation is the highest compliment we...

London, United Kingdom
Reviewed 1 week ago

We both thoroughly enjoyed our weekend away. The beautiful design of the hotel and attention to detail particularly appealed to my husband who is an architectural designer. The room was extraordinarily stylish with stunning view over the port, exceptional bathroom and the enormous bed and crisp sheets could not be confused with home. Loved the exquisite spa.

Review collected in partnership with this hotel
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Helpful?
Thank Suzie d
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. It is such a pleasure to hear that your stay was excelente all round!! We are especially pleased that you and your husband liked the design of the hotel, and found the rooms extraordinarily stylish. I...

London, United Kingdom
Reviewed 1 week ago

We had a luxury room which was very spacious with great terrace and views over the river. Service from all staff was brilliant throughout our stay and the food was excellent. 10 minute walk to train for good access to Lisbon and surrounding areas, would suggest a trip to Cascais from this location. Genuinely brilliant stay , would recommend to...

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Helpful?
Thank Matthew M
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thanks a lot for your great review! It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us here and in Lisbon. We are especially happy to hear that you would recomend our hotel. Thats the best recognition to...

Dubai
Reviewed 2 weeks ago

Hotel is a bit far from city center, but right on the water. Location is beautiful. Rooms right on the water. Great if you enjoy going for long runs. It's also close to a number of museums. However it is also right by the train tracks and so it was quite noisy. So try to ask for a room further...

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Helpful?
Thank Sam017
fombelem, Guest Relations Manager at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your experience in our hotel. We are pleased to hear that you found the location beautiful and our staff ready to help. The team of Altis Belém Hotel is committed to promote and provide enjoyable and memorable stays, for this reason, your comments about the room...

Naarden, The Netherlands
Reviewed 2 weeks ago

This hotel was so good that I immediately decided to return as soon as possible and bring my whole family. Nice design. Great food in all restaurants. Impeccable service. The only disadvantage was the room. It smelled as if people had smoked in the room for months. Even the open window for the whole day didn't help.

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1Thank marjacatharinav
fombelem, Guest Relations Manager at Altis Belem Hotel & Spa, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write about your experience in the Altis Belém Hotel. It is a pleasure to hear that you liked so much our hotel you returned! Its the best compliment and keeps us motivated to know that we are doing a good job! We are sorry to hear about the...

Reviewed 3 weeks ago

We loved everything about this hotel, especially our room and the location of the hotel. Great place to stay!! It also has one of the best spas I've ever been too! The view from the roof is beautiful!

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Thank jtuckness
fombelem, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review about our hotel, we really appreciate to hear the feedback from our guests. We are very happy to hear that you enjoyed your stay here with us and that you particularly enjoyed your room and our views. Great to hear that the spa is one of the best!...

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11/06/2017 12/06/2017
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Staying in Belem

Neighbourhood Profile
Belem
Belém is the "capital of the Portuguese Discoveries" and a photographer's paradise. You can spend an entire day exploring this neighborhood: monuments (Jerónimos Monastery, Belém Tower, Monument to the Discoveries), museums (Coach Museum, Centro Cultural de Belém) and breathtaking views of the Tagus river will make your visit worth your time. Belém also offers a variety of restaurants and cafes, namely the famous - and delicious - "Pastéis de Belém" (typical Portuguese custard tarts; make sure you buy an extra box of those!). Easily accessible from Lisbon's historic center, Belém is a must-do, especially if you're spending more than one day visiting the Portuguese capital.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 

Additional Information about Altis Belem Hotel & Spa

Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Price Range: €204 - €606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Altis Belem Hotel Lisbon
Hotel Style:
#5 Business Hotel in Lisbon
#7 Spa Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#22 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Belem Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from Altis Belem Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The side facing the sea”
sjbarter, 24 May 2017 | Read review
“Ask for a room with river and harbour views”
alisonrT9757IX, 23 May 2017 | Read review
“Far away from main street- to avoid noise”
Sam017, 14 May 2017 | Read review
“Rooms overlooking the promenade are huge and good for people watching. Smaller rooms available at less cost.”
LM477, 14 Apr 2017 | Read review
“make sure to have you camera, bathing suit and to ask for the 2nd floor”
galvar60, 7 Apr 2017 | Read review
5 of 5
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US$327* /night
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Prices are for 1 room, 2 adults
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