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Altis Grand Hotel

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#91 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Altis Grand Hotel
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718 Reviews from our TripAdvisor Community

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There are newer reviews for Altis Grand Hotel
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Showing 300: English reviews
Reviewed 1 November 2015

Stayed here for 2 nights with friends. Hotel well located for city centre attractions. Modern feel to the hotel, with large clean and mostly comfortable rooms. We were relocated here when the hotel we had booked contacted us to say they had overbooked. Staff all very friendly and helpful. Original room had a view of the rear of the hotel,...

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Helpful?
1Thank I G
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Guest, Thank you for having taken the time to post a review regarding your recent stay with us. We are pleased that you enjoyed your overall experience with us and that you appreciated the roof top bar next to our panoramic restaurant with overviews to the city. We are so glad that you enjoyed our prime location is a...

Oakville, Canada
Reviewed 27 October 2015

A very pleasant hotel not far from good shopping. It's location is great for those who enjoy exploring the city. Our room was very comfortable. The buffet breakfast was above average. Staff was friendly and did not disappoint. We enjoyed our stay while we were visiting Lisbon.

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Helpful?
Thank 312Ang057
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Guest, Thank you for your review, I am glad our service made a diference. How nice to hear that you had a great time in Lisbon and at the Altis Grand Hotel! Thank you for praising the cleanliness and comfort of our rooms as well as pointing out the friendliness of our staff that work every day for our...

askim
Reviewed 27 October 2015

very good service. Breakfast to the rooms 6 a.m very good help to choose restaurant. They also helped us with address to Fado pub. Taxi was just outside the door and the hotell explained the draiver where we wanted to go

Review collected in partnership with this hotel
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Helpful?
Thank kirsten s
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear guest, Thank you for sharing your opinion with us and other travelers. We are pleased that you enjoyed your overall experience with us and that you found the staff really friendly. We also appreciate your recognition on our staffs attention & kindness, as well as your positive comments on our breakfast. Should you be traveling to Lisbon again, you...

Sharm El Sheikh
Reviewed 18 October 2015

We stayed for 4 nights in March and now we have had time to reflect this hotel was a good choice for people who want to explore the city but prefer to be a little bit out of the centre. The room was a good size, clean and very comfortable and the staff provided good service. There was a good...

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Helpful?
Thank Keith W
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Thank you so much for choosing Altis Grand Hotel at your first visit at Lisbon and also for your kindest tripadvisor review. Thank you for praising the quality of our services. Glad you found our prime location a plus. We also appreciate your recognition on our staffs attention & kindness, as well as your positive comments on our breakfast. We...

Vienna, Austria
Reviewed 18 October 2015

see the bar at the 12 th floor, wonderful view over the city roomcleaning servie is not the best, could be your room is not made, but the recetption desk oder guest servive is doing a perfect job, they will give a helping hand within the next moment

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Thank ursula w
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Thank you very much for taking the time to write about your hotel experience. How nice to hear that you had a great time in Lisbon and at the Altis Grand Hotel! Thank you for recommending our beautiful roof-top Cocktail Bar. We are very glad to hear that our Guest Service Agents were available and of help throughout your time...

Wantagh, NY USA
Reviewed 13 October 2015

Our tour stayed at the Altis Grand for two nights. Close to the action, clean comfortable rooms. The staff was friendly and always helpful, giving us directions and recommendations. Breakfast was good, with many choices available.

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Helpful?
Thank maxwelldrive
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear guest, Thank you for sharing your opinion with us and other travelers. We are pleased that you enjoyed your overall experience with us and that you found the staff really friendly. It is always a pleasure to read that we were able to meet our guests expectations as we believe that will provide memorable moments of your stay with...

Portsmouth, United Kingdom
Reviewed 10 October 2015 via mobile

Awesome place to stay. I was there on business but the hotel staff made me feel like I was on holiday. Comfortable, friendly and all the staff were amazing. If you gave time a visit to the spa is an absolute must. I can't fault it.

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Thank 487Kaz
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Guest, Thank you for your review, I am glad our service made a difference. We are pleased to say that we have a very dedicated team on high levels of service as well as your positive comments on our breakfast. Your words made us very proud of ourselves as they are a sign of rewarding and recognition. Thank you...

Reviewed 7 October 2015

I have been to Lisbon a number of times and I really enjoy being in this city. This is a very walkable city with a nice and compact downtown area but it is hilly and therefore tough on the feet if you go exploring. My girlfriend & I walked 62 miles over our 5 day stay and really appreciated the...

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Thank simonashuk
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Guest, Thank you for your preference and for taking your time to post a lovely review regarding your recent stay at the Altis Grand Hotel. Your words made us very pride of ours selves as they are a sign of rewarding and recognition. We will share your very kind words to one and all. A big thank you and...

Lagos, Portugal
Reviewed 30 September 2015

My first stay in Lisbon was in this hotel with my father as I went to university registration. Only explored the lobby, the rooms and the bar. It's all you expect of an hotel in this class and price. Nothing to criticize, but avoid staying there during portuguese elections, because one of the political partys tends to celebrate there it's...

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Thank Joao Pedro J
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

We thank you for having taken the time to post a review on us. Thank you for praising the quality of our services. Glad you found our prime location a plus. Feel welcome to come back anytime! Best Regards, Diogo Pinto Guest Service Manager 351 939 153 216

Dublin, Ireland
Reviewed 29 September 2015

Welcoming appearance, comfortable hotel, set back from the main throng in a quiet location but within 10/15 minutes walk of the action. My group had 3 rooms on 10th floor. Rooms well appointed but business like. A desk which I was using as dressing table had no mirror, so when I used power sockets for hair straightener it was awkward....

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2Thank geraldine c
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Guest, We would like to present our sincere apologies for all the inconveniences occurred during your stay at Altis Grand Hotel and we would like to assure to you that your comments receive our best attention and consideration, that surely will be analyzed with the teams involved in the questions presented. We hope to have the opportunity of welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €117 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Priceline and Jetsetter so you can book your Altis Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#72 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
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Questions? Get answers from Altis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room the better the view, room 403 is looking at the ceiling of the pool.....”
 of 5 bubbles FredvanhetNederend, 22 Mar 2017 | Read review
“I think it's quite a selective hotel ...so no problem”
 of 5 bubbles 941hilaryt, 8 Mar 2017 | Read review
“Ask for a room on the higher floors”
 of 5 bubbles AlisonD489, 14 Feb 2017 | Read review
“try to find your luck in any other 5star hotel, there are many in this beautifyl city”
 of 5 bubbles lifeisustawalk, 17 Jan 2017 | Read review
“Get a main street high floor room”
 of 5 bubbles taldebsi, 5 Jan 2017 | Read review
5 of 5