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Altis Grand Hotel

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#87 of 248 Hotels in Lisbon
Certificate of Excellence
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627 Reviews from our TripAdvisor Community

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Showing 260: English reviews
manchester
Reviewed 3 days ago NEWvia mobile

Just returned from the Altis Grand Hotel,LIsbon for a short family break. The hotel is excellent and we were on the 5th floor in a superior room which was quite large compared to other city hotels. The hotel had excellent facilities which we used such as the Spa which had a indoor heated pool, jacuzzi and Turkish steam baths which...

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Helpful?
Thank salim1966
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post such a wonderful and detailed review on us. For us the satisfaction of our guests is the biggest reason we work every day. Thank you for your kind comments. We are delighted that you had such a wonderful time at our hotel! Our mission is to provide every guest...

Greater London, United Kingdom
Reviewed 5 days ago NEWvia mobile

I'm always very careful choosing hotels and booked Altis Grand after reading many reviews. I have to say I didn't regret this decision at all. Beautiful hotel, great location, nice and helpful staff, they always made us feel amazing. Champagne in the room for my wife birthday even though I didn't mention anything. I really liked the room and reception...

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Helpful?
Thank mikhail496
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world! How nice to hear that you had a great time in Lisbon and at the...

Reviewed 1 week ago

Centrally located. Close to Bairo alto and the City center. We reached the hotel in the morning around 9 am after a long flight but were not given check inn until 2 pm. However, we were allowed to use the swimming pool and spa. It is a good hotel but expensive for 150 Euros a night.

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Helpful?
Thank jatindev
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, How nice to hear that you had a great time in Lisbon and at the Altis Grand Hotel! Thank you for praising our central location where within walking distance you can visit all the main sites in Lisbon. We will be very happy to welcome you back to the Altis Grand Hotel one day, on your next...

Spain
Reviewed 1 week ago via mobile

This hotel is fine but I see it as very much a business hotel. Room was good, bed very comfy, bathroom nice enough but nothing special. WiFi was good. Communal areas such as the lobby, 2nd floor bar area and eating areas were a bit dated. Breakfast not bad with a Nespresso coffee machine and the usual range if hot...

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Helpful?
Thank Simon B
Hertfordshire, United Kingdom
Reviewed 1 week ago

Met by very pleasant staff. On checking in we asked to book breakfast, only to be told it was included. We had booked room only so arranged it anyway. We signed each day to say we had it, but on our last day - which was my husbands birthday, a man who I assumed was head waiter in the restaurant...

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Helpful?
Thank X973MEangelab
Vilnius, Lithuania
Reviewed 1 week ago

Reception staff super helpful, even at 4.30 in the morning :) Overall, as for a five start hotel I would expect a tad bit more... Some little things kept nagging like the comfort in the room rooms: lighting could be better - no one switch for all lights by the bed; bathroom lighting and/or mirrors not good for make up...

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Helpful?
Thank linksma
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your opinion with us. Thank you for your kind words, we are delighted that you had a pleasant stay at our hotel. We appreciate your recognition on our staff members who work every day for our guests, as well as, our central location where within a couple of minutes walking you can visit...

Dublin, Ireland
Reviewed 1 week ago

Stayed here from 17/11/2016 for 4 nights. Would highly recommend this hotel. Staff, comfort great location about 15 minutes from the old town centre . We booked a Premier Deluxe Room and boy did we get deluxe service. Our deal included airport pick up in a very nice mercedes by a very polite driver, who whisked us to this great...

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Helpful?
Thank Patrick F
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world! How nice to hear that you had a great time in Lisbon and at the...

Liverpool, United Kingdom
Reviewed 2 weeks ago

Highly recommend, central location and added that little bit luxury on an overall brilliant trip! Staff all polite, room was excellent. Didn't use the spa facilities or breakfast so couldn't comment. Would look to come again.

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Helpful?
Thank arowan_589088
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post such a wonderful review on us. . For us the satisfaction of our guests is the biggest reason we work every day. Thank you for your kind comments. We hope to welcome you back again at Altis Grand Hotel in the near future. Best Regards, Gonçalo Bouhon Guest Experience...

Durham, NC
Reviewed 2 weeks ago

The Altis Grand is a nice and centrally located hotel. It’s within walking distance of the Barrio Alto and taxis are waiting outside 24/7. The rooms are spacious by European standards and the restaurant serves an outstanding breakfast. Staff were helpful and courteous. I booked a day tour through the hotel. The price was more expensive than other options, but...

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Helpful?
Thank LLZ_NC
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for your kind words and comments, they are the best recognition of our work. We are delighted to know you enjoyed staying with us again, it was a pleasure to welcome you at Altis Grand Hotel and we hope to welcome you back soon. Best Regards, Gonçalo Bouhon Guest Experience Ambassador

Ribeirao Preto, SP
Reviewed 3 weeks ago via mobile

Stayed there for 3 days in November. The hotel has great rooms, super comfy beds, spacious bathroom. Got a deal on the stay so even better. But besides the great location near bairro alto and easy access to the center of Lisbon I liked the attention to detail, and the very attentive staff.

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Helpful?
Thank palmeiraraquel
GSAltisTeam, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for your kind words and comments, they are the best recognition of our work. We are delighted to know you enjoyed staying with us again, it was a pleasure to welcome you at Altis Grand Hotel and we hope to welcome you back soon. Best Regards, Gonçalo Bouhon Guest Experience Ambassador

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €94 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Agoda, Hotels.com, HotelTravel.com, Odigeo, Priceline and Jetsetter so you can book your Altis Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#70 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
21 questions
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Questions? Get answers from Altis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can go for the Deluxe Premier deal all on higher floors”
 of 5 bubbles 226patrickf, 28 Nov 2016 | Read review
“Plumbing next door was a bit loud.”
 of 5 bubbles carmelannd2016, 9 Nov 2016 | Read review
“Bring your own shower cap for the spa as you must use one!”
 of 5 bubbles krp84, 29 Oct 2016 | Read review
“Try te sleep as high s posilbe”
 of 5 bubbles TRAVELLOVERSANTWERP, 18 Oct 2016 | Read review
“I can speak for my room,it was excellent”
 of 5 bubbles NasratA, 12 Oct 2016 | Read review
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