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Altis Grand Hotel

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#92 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Altis Grand Hotel
Altis Grand Hotel
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729 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Prague, Czech Republic
Reviewed 2 days ago NEW

I loved the location, close to famous Avenida da Liberdade and many Lisbon sights. The standard room was large and comfortable, no complaints here. The beds and linens were very comfy. The cleaning ladies missed to clean our room once (was the late breakfast due change of winter/summer time or our visit of spa reason to skip the routine?). The...

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Helpful?
Thank martin b
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. It is such a delight to know that you had a pleasant stay with us. It is a pleasure to see all your compliments! We regret to realize that some aspects of your...

Guelph, Canada
Reviewed 4 days ago NEW

I was here for a 3 day conference and then moved to another less expesive hotel a few minutes away to stay longer. The hotel is nice, spacious and the hotel staff is amazing. The room was a good size with a large TV, a small desk to work at and a good sized bathroom. The rooms were very quiet...

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Helpful?
Thank Lilly_travelling_cat
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are delighted to realize your satisfaction. It is always very rewarding to know that you felt the genuine hospitality of our team! Thank you very much. We will be very happy to...

Alford, United Kingdom
Reviewed 6 days ago NEW

Let me start by saying that this is not a 5 star hotel... Receptionist who checked us in was very rude and unhelpful. Our room was nice but tiny. Don't expect tea, coffee or water in your room. You can use Nespresso coffee capsule for 2 euros/ each. The standard of housekeeping was different every day. Sometimes our room would...

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Helpful?
Thank Natalia_Fraser
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to see your compliments regarding our Breakfast Team. It is always very good to receive this kind of feedback! The team of Altis Grand Hotel is committed to promote and...

Andalucia, Spain
Reviewed 6 days ago NEW

Staying at Altis Grand Hotel was a good experience for me. It´s a big urban luxury hotel -it´s not the usual vintage or charm hotel so frequent nowadays-. Altis has a functional and somehow business-like atmosphere, although the establishment was full and there were all kinds of public. It has a certain taste from the 80´s although it´s been renovated...

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Helpful?
Thank southerntraveller49
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to know that you enjoyed you stay with us. It is always very rewarding to know that! We appreciate your compliments regarding our GSpa by Altis Grand, it is good...

Cincinnati, Ohio
Reviewed 1 week ago via mobile

Twenty minute ride from the airport, fast and friendly checking. Rooms are appointed nicely, a little warm for our taste but we were able to open window. Deep bathtubs with showers may present difficulties for some with handicaps. Beds and linens comfortable. Restaurant in the hotel served a marvelous duck with risotto meal foe a group of about 60 ..very...

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Helpful?
Thank Susan d
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to know that you enjoyed you stay with us. We appreciate your compliments regarding our service! It is always very rewarding to know that! Thank you very much! We hope...

Reviewed 1 week ago

One of the best hotels in Lisbon, excellent service at the entrance, bell boy, reception and in bar and restaurant. Rooms are a little bit outdated but functional enough for a business or tourist stay. Excellent and spacious business center rooms. Restaurant on the 12th floor has excellent service and a great view on Lisbon harbor and Saint George Castle.

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Helpful?
Thank FredvanhetNederend
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a nice review about your hotel experience. Your feedback is very important! We are delighted to realize your satisfaction. It is always very rewarding to know that! Thank you very much. We will be very happy to receive you once...

Paris, France
Reviewed 1 week ago

I was at this hotel for a conference. The reception knows how to handle a lot of people at a time. They are efficient and friendly. I used the bellhops several times for taxis and information. They were also readily available and responsive. The concierge reserves a dinner reservation. Again very friendly, knowledgeable and service-oriented. The room was big, although...

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Helpful?
Thank Chris W
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are delighted to realize how wonderful was your stay with us. It is always very rewarding to know that! Thank you very much for your compliments! We will be very happy to...

Pepper Pike, Ohio
Reviewed 1 week ago via mobile

Stayed for a few nights at this hotel. Nice inside and good location, though very many other options nearby. Very quick ride from and to the airport. I had a room looking at the pool/spa roof, so nothing special. Room on the small side in terms of size and, worst of all, wifi did not work in the room. By...

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1Thank travelfromOhio
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to know you had a comfortable stay during your visit to Lisbon. We regret to realize that some aspects of your stay were not as you expected and definitely we...

Newark-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

The hotel sits between the two metro stations of marquès de pombal (if you want to walk downhill) or avenida ( if you want to walk up hill). The hotel was good for its price. The decor is not to my taste all black interior corridors and rooms are quite dark too. Im not dropping a point for that. As...

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1Thank Torquay D
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to know that you enjoyed the service of Perfect Portugal, our partner, and felt their genuine hospitality. It is always very rewarding to know that! The team of Altis Grand...

The Hague, The Netherlands
Reviewed 2 weeks ago

The room is more than adequate - comfortable bed, shower in the bath (not convenient for all), toiletries, Nespresso machine but no kettle or teabags.Good and free internet. Check in was efficient and there is a good airport shuttle service. however it takes some finding when you get to the airport as they are not allowed to park nearby. Breakfast...

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Helpful?
1Thank Christine188633
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. Your feedback is very important! We are glad to see your compliments regarding our services and team. It is always very rewarding to receive this kind of feedback! Thank you very much for your recommendation!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: €124 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#19 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#73 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
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Questions? Get answers from Altis Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles Natalia_Fraser, 24 Mar 2017 | Read review
“The higher the room the better the view, room 403 is looking at the ceiling of the pool.....”
 of 5 bubbles FredvanhetNederend, 22 Mar 2017 | Read review
“I think it's quite a selective hotel ...so no problem”
 of 5 bubbles 941hilaryt, 8 Mar 2017 | Read review
“Ask for a room on the higher floors”
 of 5 bubbles AlisonD489, 14 Feb 2017 | Read review
“try to find your luck in any other 5star hotel, there are many in this beautifyl city”
 of 5 bubbles lifeisustawalk, 17 Jan 2017 | Read review
5 of 5