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Sheraton Cascais Resort

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Traveller (519)
Room & Suite (524)
Dining (88)
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Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“bed suite”(4 reviews)
“family suite”(7 reviews)
“voyage prive”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
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Reviews (870)
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Traveller rating
128
117
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3
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128
117
38
11
3
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All reviewsbed suitefamily suitevoyage privenearest townhydrotherapy poolshuttle serviceshuttle buspool areawashing up liquidsmall problemseparate bedroombeautiful bathroombreakfast servicelarge gardenbeautiful resortcoffee machinekids club
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11 - 15 of 297 reviews
Reviewed 27 December 2017

We arrived here ready for yet another great Sheraton family holiday but what a crappy holiday this is. First we arrived in our family suite to find it not clean. The kids had to sleep in a sofa bed but the mattress was way too...More

2  Thank MustBeYummie
Response from GM_SheratonCascais, Gestor de Relações com o Cliente at Sheraton Cascais ResortResponded 1 January 2018

Greetings from Sheraton Cascais Resort. Thank you for taking the time to share your opinions on your recent family visit here in Cascais. Please accept my sincere apology. It is feedback like yours that helps us understand our guests needs and values so we may...More

Reviewed 16 November 2017

This hotel is set in very pleasant grounds on the outslkirts of Cascais & some way out of town. The rooms are both large & comfortable with all the facilities you would expect, There is also an associated Spa for pampering. However our party (we...More

2  Thank Chris C
Response from GM_SheratonCascais, Gestor de Relações com o Cliente at Sheraton Cascais ResortResponded 18 November 2017

Dear Chris, Thank you for taking the time to share your experience regarding to your recent stay at the Sheraton Cascais Resort. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

Reviewed 27 October 2017

We stayed here as a emergency family. The staff at the lobby were kind enough to take our bags to the room and explained where things were in detail. The upgraded suite was something out of a design magazine. Exquisite with every detail done to...More

1  Thank Ricardo S
Reviewed 24 October 2017

We stayed five days. Our suite 109 was perfect as much for its layout (lounge with terrasse, bedroom suite with separate door to the rest of the apartment, decor, well equiped kitchen, safe and good size walking robe) as for the room service. Especially on...More

Thank 355Anne
Reviewed 17 October 2017 via mobile

This is an excellent hotel. Splendid but not overdone. It is set in a secluded area of the beautiful town of Cascais, less than an hour from Lisbon, Portugal. It is not facing the Atlantic Ocean but you are within a hiking or cycling distance,...More

Thank 1observer2012
Response from GM_SheratonCascais, Gestor de Relações Públicas at Sheraton Cascais ResortResponded 17 October 2017

Dear Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$126 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Cascais
#9 Spa Hotel in Cascais
#10 Business Hotel in Cascais
#10 Romantic Hotel in Cascais
#13 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Cascais
#9 Spa Hotel in Cascais
#10 Business Hotel in Cascais
#10 Romantic Hotel in Cascais
#13 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (519)
Room & Suite (524)
Dining (88)
Pool & Beach (28)
Amenities (66)
Family and Play Areas (4)
Questions & Answers
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Penelope N
I’m coming for a relaxing holiday as a treat from my sister in the Sheraton in the US as I’ve been very unwell. She said the fresh air and sunshine will do me good. I’m coming on the 24th of January. I would like to know what the weather is going to be. Will there be any sunshine? Secondly how do I access the Explore Programme for accommodation at a discounted rate from my sister, and what is the percentage discount for immediate family? It would be nice to have a lovely and quiet non-smoking room with a balcony and a beautiful view, where I can sit and watch the sun rise or go down. I can’t wait to run away from the cold and polluted air in London and escape to the beautiful country Portugal. Just for your information I find it extremely difficult to climb staircases and I may need some assistance with my suitcases as I have a walking stick for now. I still intend to have a wonderful time and come back to London well rested, healed and a new person. Thank you.
20 January 2018|
Answer
Response from 1observer2012 | Reviewed this property |
In this hotel, the staff are very helpful. There are lifts to take you to your floor. Your luggage will not pose a problem at all as the front desk will send it to your room. I don’t know about balconies but it is not too... More
1
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Penelope N
11 January 2018|
AnswerShow all 2 answers
Response from Carloyn_GlorLifestyl | Reviewed this property |
We really enjoyed the town of Cascais and there are so many restaurants. We used Uber a lot in Portugal and around Lisbon, Cascais and Porto. You'll have to check out the restaurant called Hifen highly recommended by... More
1
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Room Tips
"do not get a room"
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"Overlooking the pool area"
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"All the rooms seem to be fine, it's the rest that isn't"
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"Best Hotel in Europe"
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