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Sheraton Cascais Resort

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Traveller (542)
Room & Suite (577)
Dining (104)
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Overview
Hotel website
Rua das Palmeiras Quinta da Marinha, Cascais 2750-005 Portugal See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (919)
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322 results
Traveller rating
136
122
45
15
4
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LanguageEnglish
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136
122
45
15
4
Show reviews that mention
All reviewsbed suitefamily suitenearest townshuttle bushydrotherapy poolvoyage privepool areawashing up liquidsmall problemseparate bedroomfully equipped kitchenself cateringbeautiful bathroomlarge gardenbeautiful resortkids clubrooms are great
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1 - 5 of 322 reviews
Reviewed 3 weeks ago

This was our 2nd time to stay here. We returned because our stay last year was very enjoyable And we were made feel welcome. This time round was totally different. VERY DISAPPOINTING Attitude has changed considerably , it seems the hotel is not sure whom...More

Thank FrancesM1081
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded 2 weeks ago

Dear Francis M , Thank you for taking your valuable time to share this feedback. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our transformation , back in March , may have caused. Redefining the pool area...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

...those were the words of the receptionist when we checked in and he was right. The hotel is fully 5 stars and has a good location: 10 minutes from the city center, 30 minutes from Lisbon and 10 minutes fro either a quite-sea beach or...More

Thank Hoeklamp
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded 3 weeks ago

Dear Hoeklamp , On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Cascais Resort. It is always encouraging to hear positive feedback, particularly when it comes from those...More

Reviewed 3 weeks ago via mobile

The good: - the Location is wonderful - their breakfast has quite the variety - the rooms are spacious - The spa is good The bad: - Worst part is the cleaning is horrible, probably the worst of all 5 star hotels. They are inconsistent,...More

Thank Wander566454
Reviewed 4 weeks ago

I've been a platinum member for over 15 years, I've frequented SPG properties all over the world. Sheraton Cascais.... should not be and should have NEVER been included in an SPG family. I will however start by saying that besides the front desk's very very...More

Thank Mario N
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded 4 weeks ago

Dear Mario N . Thank you for taking your time to share your recent experience with us. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, we fell short of meeting your expectations when you arrived at Sheraton...More

Reviewed 15 August 2018

In many ways, this is a very nice resort hotel. It is well located, in extensive grounds, with good facilities. The ambiance is pleasant and the suites are comfortable. What really lets it down is poor service, as staff are frequently ineffectual or disengaged. This...More

Thank markcoles778
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded 16 August 2018

Dear markcoles778 , Thank you for taking your time to share your recent experience with us ! We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am...More

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About
Description
Sheraton Cascais Resort boasts an enviable location on Portugal's sweeping Atlantic coast, just 30 minutes from Lisbon and 2 kilometres from Guincho Beach. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
US$109 - US$393 (Based on Average Rates for a Standard Room)
Formerly known as
Vivamarinha Hotel & Suites
Also Known As
Vivamarinha Hotel Cascais
Location
Portugal > Central Portugal > Lisbon District > Cascais
Photos
Traveller (542)
Room & Suite (577)
Dining (104)
Pool & Beach (30)
Amenities (66)
Family and Play Areas (4)
Nearby
Nearby HotelsSee all 40 hotels in Cascais
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.43 km away
Vila Bicuda Resort
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.83 km away
The Oitavos
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.94 km away
Martinhal Cascais
507 reviews
.95 km away
Nearby RestaurantsSee all 618 restaurants in Cascais
O Carloto
156 reviews
1.27 km away
Mister Pizza Cascais
416 reviews
1.55 km away
Monte Mar
607 reviews
1.37 km away
Ataska n Areia
154 reviews
1.25 km away
Nearby AttractionsSee all 185 attractions in Cascais
Nossa Senhora da Luz Fortress
52 reviews
1.25 km away
Tower of Santo Antonio de Cascais
14 reviews
1.46 km away
Golf Quinta da Marinha
171 reviews
.57 km away
Oitavos Dunes
194 reviews
.70 km away
Questions & Answers
Ask a question
julie s
14 August 2018|
Answer
Response from jjee46 | Reviewed this property |
Hello: from the airport to lisbon tooked us 20 minutes and from lisbon to cascais another 20 minutes. We rented a car and paid with all insurances around 100 eur per day We had a 3 bedrooms suite and loved it as it gaved us... More
1
Vote
PenelopeN41
I’m coming for a relaxing holiday as a treat from my sister in the Sheraton in the US as I’ve been very unwell. She said the fresh air and sunshine will do me good. I’m coming on the 24th of January. I would like to know what the weather is going to be. Will there be any sunshine? Secondly how do I access the Explore Programme for accommodation at a discounted rate from my sister, and what is the percentage discount for immediate family? It would be nice to have a lovely and quiet non-smoking room with a balcony and a beautiful view, where I can sit and watch the sun rise or go down. I can’t wait to run away from the cold and polluted air in London and escape to the beautiful country Portugal. Just for your information I find it extremely difficult to climb staircases and I may need some assistance with my suitcases as I have a walking stick for now. I still intend to have a wonderful time and come back to London well rested, healed and a new person. Thank you.
20 January 2018|
Answer
Response from 1observer2012 | Reviewed this property |
In this hotel, the staff are very helpful. There are lifts to take you to your floor. Your luggage will not pose a problem at all as the front desk will send it to your room. I don’t know about balconies but it is not too... More
1
Vote
Room Tips
"avoid. there are much better for half the price"
Read review
"Families are away from the main hotel in block C or D. The AC is temperamental and many nights were spent..."
Read review
"Rooms to the garden and higher floors"
Read review
"do not get a room"
Read review
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