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Grande Real Villa Italia Hotel & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grande Real Villa Italia Hotel & Spa
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1,668 Reviews from our TripAdvisor Community

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There are newer reviews for Grande Real Villa Italia Hotel & Spa
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Showing 999: English reviews
Weymouth, United Kingdom
Reviewed 26 August 2015

We booked this hotel for our Honeymoon and we were very pleasantly surprised with how excellent the whole experience was. The hotel is well situated in the fashionable town of Cascais surrounded by quaint shops, cafes, restaurants and marina. The staff's attention to detail was impeccable. All of the staff from the highest manager to the newest trainee were so...

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Helpful?
2Thank Anna F
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us in such a special time of your life. Thank you for all your compliments to our staff and for taking the time to write so many details regarding our service. It will be most certainly helpful for our...

Antwerp, Belgium
Reviewed 26 August 2015

It is not our first visit so comparing is easy. It is still a magnificent building, mainly for couples, however its true beauty comes from the people within. It are the people that make it beautiful. They have clearly been progressing on service, a smile, a kind word and making you feel at home. No demands are too much, names...

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Helpful?
1Thank Peter-op-trip
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are very happy to learn that you had such a great experience with us. Our teams' daily goal is to answer to our Guests' needs with kindness and professionalism. Your comment is very special to us because it shows that our goal was accomplished. We will continue to do all of our efforts to improve our service...

Reviewed 25 August 2015 via mobile

What a fabulous hotel. We visited as a family in August 2015. It is a beautiful hotel in a beautiful area. The rooms are spacious. The breakfasts are fab with a huge selection on offer. The staff are he friendliest we have ever encountered on our travels. Nothing was too much bother. We can't wait to go back.

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Helpful?
1Thank Caroline M
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for the comment and for leaving us your great opinion of our Hotel. It’s very special for us to learn that your experience was great and had such a pleasant stay with us. It's for comments like yours that our team works daily. We are very happy that you want to return and we look forward...

Surrey, United Kingdom
Reviewed 24 August 2015

This hotel is simply fantastic. From the minute we arrived and by the way we were greeted at the door we knew that we were had chosen the right hotel. Who ever is responsible for recruitment deserves a medal. The staff were incredible. Within a few days were being greeted by our names in the most friendly and professional way...

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Helpful?
8Thank w0lram
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality as well as the hotel location. Thank you so much for your review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards, Cristóvão Silva

London, United Kingdom
Reviewed 23 August 2015

Such an impressive hotel. Spotlessly clean, attentive staff, outstanding food and an awesome view from our room. I had very high expectations for this 5 star hotel and my experience was far better than I'd hoped. We have already booked in for next year.

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Helpful?
1Thank Celia F
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. The nicest compliment that our team can get is your desire to return. The availability and the friendliness of our staff is a characteristic of all of our staff members, and we're very happy to know that you felt them. We look forward to your next visit to our hotel. King Regards, Cristóvão...

Dublin
Reviewed 21 August 2015 via mobile

Myself and my husband stayed here for 8 fantastic nights. It was our This is truly a terrific hotel - great service and spotlessly clean and fresh. We loved the morning breakfasts too and the pool. My brother and kids arrived for 5 nights and we had a mix up with their booking and they weren't expecting kids for our...

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Helpful?
1Thank orlaith b
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are very happy to learn that you had such a great experience with us. Our teams' daily goal is to answer to our Guests' needs with kindness and professionalism. Your comment is very special to us because it shows that our goal was accomplished. We will continue to do all of our efforts to improve our service...

Reviewed 20 August 2015 via mobile

Stopped here quite by chance. Had salad lunch which was lovely with charming and prompt service. We were permitted use of the outdoor pool which was great as it was 32c. Cost for two with wine by the glass was 38e. The hotel itself looks absolutey superb.

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Helpful?
Thank Biagio14
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind comments. We always try to get the small details to make big differences and our main objective is that the customer feels it. Your review lets us know that you felt exactly what we want our customers to feel. It is really gratifying to learn you were pleased with our service and staff....

Wiltshire
Reviewed 20 August 2015

We were very impressed with the cleanliness of the room and the hotel in general. The level of service provided was truly exceptional in every department. The staff were very friendly and helpful and made a point of addressing you by name at all times. The food was imaginative and could not be faulted and the local wines were extremely...

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Helpful?
Thank 2,206
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are very happy to know that you've had a thoroughly enjoyable stay with us. Please be assured that your comments and suggestions on the hairdresser will be taken into consideration. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards, Cristóvão Silva

London, United Kingdom
Reviewed 19 August 2015 via mobile

From the minute we arrived the service was fantastic and consistent all through the stay. Having stayed in hundreds of hotels across the globe, this hotel beat every single one across every category. The location was a walk away to the beach, Marina, and train station. The food was 1st class. Cant wait to go back

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Helpful?
3Thank Alpesh P
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. They were very kind and we absolutely loved them. We always look after the small details to make a big difference in our Guests' experiences and our main objective is that all of our Guests feel it. We're very glad to learn from your review that we made you feel that. It is...

Scotland
Reviewed 16 August 2015 via mobile

This was our second trip to this hotel, and we wondered if it could be as good as before. It was every bit as good...maybe even better. We stayed in a sea view retreat room so had our own private balcony with sun loungers and a view of the ocean. Once again, the room was excellent - clean and very...

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Helpful?
2Thank IgglePiggle_10
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff. We will make sure that all of your comments are transmited to our team. They will be delighted. Thank you so much for leaving us your feedback. We look...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 

Additional Information about Grande Real Villa Italia Hotel & Spa

Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: €132 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Grande Real Villa Italia Hotel Cascais
Grande Real Villa Italia Hotel And Spa
Grande Real Hotel Italia
Hotel Style:
#2 Romantic Hotel in Cascais
#3 Family Hotel in Cascais
#3 Business Hotel in Cascais
#4 Luxury Hotel in Cascais
#4 Spa Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Grande Real Villa Italia Hotel & Spa staff and other travellers.
37 questions
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Questions? Get answers from Grande Real Villa Italia Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have rooms with view of pool on 2nd floor (so you have sunbeds only on this floor). Room 403 or 438 are both perfect wrt sun!”
9nananas, 26 May 2017 | Read review
“We loved our ocean view! Worth the upgrade.”
laufeyd2016, 24 Apr 2017 | Read review
“205 and 206 are interconnecting and get the sun from early afternoon till late evening.”
bernardineh2013, 23 Apr 2017 | Read review
“Sea view would be amazing”
mkennan, 21 Apr 2017 | Read review
“Choose a room away from the central area of the hotel and not on Floor One.”
suebaines123, 3 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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