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Pestana Cidadela Cascais

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Pestana Cidadela Cascais
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1,113 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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Colchester, United Kingdom
Reviewed 3 days ago NEW

Single traveller, hotel was lovely, room with view of the Marina. Breakfast amazing. Excellent position for travelling by public transport. Train to Lisbon and bus to Sinatra. Lovely walks along seafront to Estoril.

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Thank Linda S
Peterborough, United Kingdom
Reviewed 3 days ago NEW

The setting of this hotel within an old fort complex right on the seafront was stunning. The Hotel is very clean, tidy and welcoming. The staff were amazing with smiles and greetings and such a willingness to help. Nothing was too difficult. My room was very clean with a good size ensuite, TV and balcony. Only down side was the...

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Thank Crossbredflea
London, United Kingdom
Reviewed 6 days ago NEW

Lovely hotel and location right near the centre of town Friendly & helpful staff make every effort to improve your stay Just wish you could make a cup of Tea or coffee in the rooms, it's important to us Brits!

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Thank Z2011MBians
Burnham-On-Sea, United Kingdom
Reviewed 6 days ago NEW

Our visit was only for 5 days but we really enjoyed our stay at Cidadela Cascais, it was a great experience to stay in such a wonderful historic building, we felt we were almost part of a film set. Excellent

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Thank wendy w
Washington, DC
Reviewed 1 week ago NEW

Unique and beautiful setting in the old fortress overlooking the historic Cascais waterfront. Room, staff, facilities all excellent. Highly recommend. The only improvement I would recommend is to improve the lighting in the hallways and stairways. These spaces are quite sterile and dark all times of the day.

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Thank jtnwdc
Trondheim, Norway
Reviewed 1 week ago

This hotel is situated within the walls of the old fortress. We had in fact some problems finding it at first although we parked our car directly outside the entrance. They do not offer a parking facility close to the hotel but you are advised to use a public parking about 3-400 meters from the hotel. All the staff were...

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Thank Norwegian425
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Norwegian425 Thank you for taking the time to post your fabulous review about your stay at Pestana Cidadela Cascais, Pousada & Art District. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. Your enthusiasm for our Hotel is very much appreciated and so we hope to have...

Wylam
Reviewed 1 week ago

The location is fantastic, the hotel - fusing old and modern - a design masterpiece. Bedrooms excellent. Pool areas similarly good and breakfast, a Pousada hallmark, excellent. But the hotel really lets itself down by having no decent restaurant facilities in the evening. Actually, there is a restaurant, with wonderful terrace overlooking the sea, ostensibly open during the day -...

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Thank Hethers2013
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Hethers2013, Thank you very much for your review. We were very happy reading that you enjoyed our location, our breakfast area and bedroom facilities but we are disappointed that you found such kind of problems in our Restaurant Taberna da Praça. We apologize for that and also for the fact we were not able to find a suitable alternative...

Baden-Baden, Germany
Reviewed 2 weeks ago

Verry nice Pousada. Modern style combined with old parts of a historical building. Service was good and the wellness / spa was also very good. Best place of Cascais directly at the marina of Cascais. We have had a very nice familyroom styled with art from an artist.

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Thank 457brunok
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Mr. 457brunok First of all we would like to thank you for your preference towards Pestana Cidadela Cascais, Pousada & Art District. Your kind words about our modern style, wellness spa and location will be shared with all the team members. We hope to receive your family again in the future. Warm regards Marta Esteves Guest Services Manager

Hannover
Reviewed 2 weeks ago

Perfect location in the old citadel, up-to date standards in historic surrounding, service as kind and helpful as could ever be. Rich and healthy breakfast and inspiring surrounding in form of an art district.

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Thank ha605
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear ha605 We are very pleased to know that you had a great experience with us always enjoying our location and surroundings. We truly hope to welcome you again in the near future. Kind Regards, Marta Esteves Guest Services Manager

Funchal
Reviewed 2 weeks ago

The stay was Excellent. The location, services, amenities, staff , ambience and the actual building was outstanding. The quality of the food was fantastic, either at the main restaurant (breakfast) and at the Taberna da Praça

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Thank josecarlosb382
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Mr. josecarlosb382 Thank you so much for your generous compliments about our location, staff, building and restaurants. We are committed to deliver an exceptional experience to our guests and we are glad that you had a great stay with us. We would like to inform you that we will share your words with our employees. Thank you for choosing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: €108 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cascais
#6 Spa Hotel in Cascais
#6 On the Beach Hotel in Cascais
#6 Business Hotel in Cascais
#8 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
11 questions
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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The weekend late night crowd at the marina are loud and rooms nearby should expect to hear music and loud voices.”
 of 5 bubbles jtnwdc, 19 Mar 2017 | Read review
“Upgrade. Outside balcony is wonderful. Room is big with a desk and the sofa in front of the TV makes you feel like in your own living room”
 of 5 bubbles BibiVillareal, 6 Mar 2017 | Read review
“Same floor and corridor as breakfast restaurant facing either way”
 of 5 bubbles MuttonSt, 16 Feb 2017 | Read review
“Please not the court!”
 of 5 bubbles Dimonte0412, 26 Oct 2016 | Read review
“Superior Sea view room is the most expensive but really doesn't worth it”
  • not the most impressive sea view from the balcony
 of 5 bubbles vz700, 27 Sep 2016 | Read review
5 of 5