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Pestana Cascais

752 reviews
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Traveller (296)
Room & Suite (200)
Pool & Beach (68)
Overview
  • Excellent25%
  • Very good48%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“shuttle bus”(27 reviews)
“indoor pool”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (752)Write a Review
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Traveller rating
102
176
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12
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102
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73
19
12
Show reviews that mention
All reviewsshuttle busindoor poolmonday to fridaya small kitchen areasea viewcasa da guiahot foodshuttle servicevisit lisboneach eveninghotel groundscomfortable hoteltennis courtsbreakfast buffettwin bedsguincho beachlarge balcony
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11 - 15 of 382 reviews
Reviewed 12 September 2017

Loved the location of the hotel.Far enough from the centre for a peaceful holiday but close enough to Cascais centre to enjoy the nightlife. The hotel itself was ok with very friendly staff and a good buffet breakfast. Plus the shuttle in the week was...More

Thank Stuart1958
Response from Manager_Cascais, General Manager at Pestana CascaisResponded 27 September 2017

Dear Mr. Stuart, Thank you for choosing Pestana Cascais Hotel in your recent trip to Cascais and to sharing your experience with us. We appreciate your comment since we will always continue in search of improvement so that in future we can not only meet...More

Reviewed 12 September 2017 via mobile

We really enjoyed our stay at this hotel in Cascais. Rooms are nice size, and the bed was very comfortable. Our room had an ocean view and a little kitchenette. 2-burner stove top, small fridge and dishes. Patio table and chairs on our balcony allowed...More

1  Thank Bev M
Response from Manager_Cascais, General Manager at Pestana CascaisResponded 27 September 2017

Dear Mrs. Bev, I would like to thank you the time you spent to complete our questionnaire and say that it was a reason of satisfaction for the whole team. We work daily in the continuous search for improvement of our services and it’s with...More

Reviewed 10 September 2017 via mobile

Both swimming pools were very nice so as the spa and massage (specially Angela). Staff was good in order to help us changing our reservation (Pedro Lima) and checking in and out. Unfortunately the room is old and the amazing ocean view is not able...More

Thank AndreOliveira1977
Response from Manager_Cascais, General Manager at Pestana CascaisResponded 27 September 2017

Dear Mr. Andre Oliveira, Thank you for your comment, it will be reported to our entire team. We regret that you were not been completely satisfied with your experience in our Hotel. Our team strives daily to achieve the expectations of all our Guests. Therefore,...More

Reviewed 5 September 2017

The location is great, close to the Praia do Guincho and nice restaurants. But the hotel needs a total alteration. The space of the rooms is amazing but it looks from the 70s. Bathroom as well, old tiles, fabric curtains and the hand dryer is...More

1  Thank heidi r
Response from Manager_Cascais, General Manager at Pestana CascaisResponded 17 September 2017

Dear Mrs. Heidi, First of all I would like to thank you for your comment. Our guests comments are very important for us. I regret the facts you mentioned have negatively impacted your experience with us. I would like to tell you that, at this...More

Reviewed 1 September 2017

The room was spacious, balcony also was big enough. The house keeping service was not so good, they forgot to change the trash/rubbish bin, tableware in room kitchenette was not clean when checked-in. Breakfasts and dinners were good and various. Swimming pools: indoor pool was...More

Thank Inna A
Response from Manager_Cascais, General Manager at Pestana CascaisResponded 17 September 2017

Dear Mrs. Inna, We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$76 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Cascais
#10 Spa Hotel in Cascais
#12 Business Hotel in Cascais
#13 Romantic Hotel in Cascais
#13 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Cascais
#10 Spa Hotel in Cascais
#12 Business Hotel in Cascais
#13 Romantic Hotel in Cascais
#13 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (200)
Pool & Beach (68)
Dining (30)
Amenities (38)
Family and Play Areas (7)
Questions & Answers
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sanbidhan
12 January 2018|
AnswerShow all 2 answers
Response from twasbrillig4 | Reviewed this property |
Our family walked into town (station is in the centre) and it took them about 20 minutes. They are young, fit and it was warm and not hot I should add.
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Room Tips
"Choose a room with sea view. Its better."
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"We were at the side of the hotel, facing east. Lovely sunny balcony and very quiet."
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"Maybe if they ask for a renovated room, if they have"
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"If you can afford it choose a Superior Sea View room especially the corner rooms."
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