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Hotel Dona Ines

Expedia.comUS$81*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$156*
US$81*
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US$83*
US$88*
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Hotel Dona Ines
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650 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

This hotel has seen better days, decor dull and very dated ,lighting in rooms terrible ,area around hotel very ordinary . This hotel is supposed to be a four star rating ,I would give it two. Bed ,old hard and feels worn when laying on them. Bathroom amenities almost non existent. Couldn't wait to leave. No tea and coffee making...

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Helpful?
Thank Judith B
HelenaSeqqueira, Gerente geral at Hotel Dona Ines, responded to this review

Greetings from Hotel Dona Inês, On behalf of the Hotel Dona Inês, we would like to thank you for choosing us for your stay and hope that your trip back home has been pleasant. Please allow me to thank you for the opportunity given to us to improve the quality of our services by telling us your feedback. The remarks...

Tacoma, Washington
Reviewed 4 days ago NEW

I dont mind staying at business accomodations when on pleasure. Sometimes you need an air conditioner....if it works. It was hot in our rooom. It took two full days to cool down. The person sent to help did not. I dont want to say it was terrible because it wasnt but it could have been better but the staff didnt...

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Helpful?
Thank CedarBob
HelenaSeqqueira, Gerente geral at Hotel Dona Ines, responded to this review

Greetings from Hotel Dona Inês, Thank you for your notes. We are sorry that we did not meet up with your expectations, especialy regarding the air conditioner and the service from our staff. Your remark was immediately subject to an inquiry as it does not fit the standards of service that Hotel Dona Inês provides to our guests, therefore please...

Stockholm, Sweden
Reviewed 4 days ago NEW

This was my third time staying at the Dona Ines. It is located a short walk from the city center but conveniently located for where I need to be for work. It is conveniently located near two good restaurants also listed on here. The rooms are clean and modern and decently sized. Can turn the hotel airconditioning/fan off which is...

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Helpful?
Thank Bruno V
HelenaSeqqueira, Gerente geral at Hotel Dona Ines, responded to this review

Thank you very much for sharing your experience regarding your recent stay in Coimbra! We are glad that you enjoyed your stay with us. Rest assured that I will share your comments with the rest of the Team. We will be considering your comments to improve our services. In the next stay please advise us about your needs that we...

Matsudo-shi, Chiba, Japan
Reviewed 6 days ago NEW

夏に訪問し、ダブルルームを利用しました。 ホテルは新しく、清潔感があります。 部屋も広いです。 プールがあり、気持ちがいいです。 スタッフも親切で、英語が通じます。 朝食だけ利用しましたが、特に不満はありませんでした。 コインブラB駅から歩きましたが、やや距離があるので、荷物があるならタクシーのほうがおすすめです。 大学まではタクシーで向かいました。 町の中心までは少し距離があり、人気のない通りもあるので、 タクシーを使った方が安心かと思います。 We stayed a double room in summer. This hotel is new and has a feeling of cleanliness. The room was large enough. We swam in a pool and felt comfortable. The staff was helpful, and you can communicate in English. We used the restaurant only for breakfast, but there was...

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Helpful?
Thank ShouToyo
HelenaSeqqueira, Gerente geral at Hotel Dona Ines, responded to this review

Good Afternoon, Thank you for your comment on Trip Advisor. We hope to welcome you again in Hotel Dona Inês. Best Regards, Helena Sequeira General Manager

Helsinki, Finland
Reviewed 3 weeks ago via mobile

Compared to my four star hotel in Porto, this three star hotel had a better room; an equivalent breakfast where however (not the case in Porto) everything - including the hot parts - were ready on opening; and a mini-bar with space for own bottles/yoghurts (and reasonable prices - in mini-bar terms - for their provided drinks) In fact all...

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Helpful?
Thank Mike W
London, United Kingdom
Reviewed 15 April 2017

Review collected in partnership with Amoma.com
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Helpful?
Thank cool_londoner
HelenaSeqqueira, Gerente at Hotel Dona Ines, responded to this review

London, United Kingdom
Reviewed 13 March 2017

this is a well designed hotel with a good little spa and outdoor pool. the staff are very helpful, the breakfast buffet (or local café) great, and the drinks huge. it is nicely designed and in a quiet business area only 5 mins walk from the baixa shopping / restaurant / bar area. the medieval university town is fascinating and...

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Helpful?
3Thank Michelle B
Helena S, Diretor-Geral at Hotel Dona Ines, responded to this review

Greetings from Hotel Dona Inês, We would like to thank you for taking the time to place a review about your recent visit to Coimbra. We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant one. Rest assured that I will share your comments...

Reviewed 10 March 2017

After a long day of driving we arrived at the Dona Inez to a warm welcome, a hot shower, free indoor parking and a comfy bed.....all at a good price. The staff are very helpful and pointed us in the right direction for the myriad of questions that travellers have when they arrive in a new city. We would recommend...

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Helpful?
1Thank ajb1946
Helena S, Diretor-Geral at Hotel Dona Ines, responded to this review

Greetings from Hotel Dona Inês Thank you very much for sharing your experience during your recent stay in Coimbra! We are glad that you found the Team helpfull and pro-active and that we met you expectations. Rest assured that I will share your comments with the Team. Hope to welcoming you back soon in Coimbra. Sincerely Helena Sequeira General Manager

Reviewed 4 January 2017

Hotel Dona Ines is located in the business area of the town. Outside it looks new, but our room bathroom needs maintenance. Some of the problems; A broken tile near the bathtub, ugly dents in the bathtub, crached sink, drain water in the sink is not running well. The staff if nice the breakfast is nice.

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Helpful?
2Thank Gil G
Wollongong, Australia
Reviewed 20 November 2016

We were with our tour group. The hotel is of a very modern design with a glass lift. You could see the breakfast area from our 1st floor landing. The room had poor lighting, and nowhere to hang your washing if you wanted to rinse out a few items. The room was very clean and of a good size but...

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Helpful?
1Thank Abbykat

162 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located next to the commercial area and the historical centre of the city of Coimbra, Hotel Dona Ines was completely renovated in 2011, offering a range of services that fulfil the needs of both its business and leisure clients. Apart from its 122 rooms, including 4 superior rooms and 2 suites, Hotel Dona Ines has also several meeting rooms with capacity up to 500 persons, an outdoor pool, a spa, a garage, a restaurant and a bar. ... more   less 

Additional Information about Hotel Dona Ines

Address: Rua Abel Dias Urbano 12, Coimbra 3000-001, Portugal
Region: Portugal > Central Portugal > Coimbra District > Coimbra
Price Range: €55 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dona Ines 4*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#3 Family Hotel in Coimbra
#3 Romantic Hotel in Coimbra
#3 Luxury Hotel in Coimbra
#4 Business Hotel in Coimbra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dona Ines staff and other travellers.
8 questions
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Leicester, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Hotel Dona Ines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you can request a late check-out (until 2pm) at no extra charge. Beyond 2pm, the hotel will let you rest around the pool until 5pm.”
cool_londoner, 15 Apr 2017 | Read review
“North facing standard rooms not much of a view. Windows open but must be fully extended before you can close them.”
London_Badajoz, 21 Aug 2016 | Read review
“If you must stay here, ask if there are any rooms with softer beds!”
AEH60, 4 Jul 2016 | Read review
“No special hint”
Huyggens, 8 Jun 2016 | Read review
“Request upper floor and a quiet room, they will do their best to accomodate.”
Olphi0414, 3 Feb 2016 | Read review
5 of 5
Expedia.com
US$81* /night
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Booking.comUS$83
CancelonUS$88
AMOMAUS$156
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*Disclaimer
Prices are for 1 room, 2 adults
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