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Hotel Quinta das Lagrimas

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Hotel Quinta das Lagrimas
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959 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Reviewed 2 February 2017 via mobile

We stayed in Room 1 a suite with a private garden. Problem was that the sitting room was unusable because the heat did not work there or in the frigid bathroom (but was alright in the bedroom). Wifi was patchy at best and slow. All this was still excusable but not the matter of fact (bordering on surly) attitude of...

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Helpful?
1Thank John B
Management response:

Dear guest. Many thanks for sharing your comments about your stay .We are sorry about your dislike with some details in our hotel. Your opinion is very important for us, trying to improve everyday our services. Yours sincerely. Alberto Gradim - Hotel Manager

Rome, Italy
Reviewed 20 January 2017

Very happy island full of romantic story, perfect service, excellent restaurant, gardens, bedrooms....wonderful stay. Charming in furniture we strolled pleasantly in the garden to see the famous "fountain of tears" ...don Pedro e Ines de Castro

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Helpful?
1Thank a_mariagrazia
Management response:

Dear Guest, Thank you for your kind words. We are glad that you enjoyed your stay with us. Please come back as soon as possible. Best Regards Alberto Gradim-Hotel Manager

La Coruna, Spain
Reviewed 10 January 2017 via mobile

I have fallen in love with Quinta das Lágrimas, its gardens, its bedrooms, its restaurant. I only will improve the spa, with some kind of drink like tea or lemmon water. Very nice place for a romantic night!

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Helpful?
1Thank Mónica M
Management response:

Dear Monica, Thank you for your kind words. We are glad that you enjoyed your stay with us. Please come back as soon as possible. Best Regards Alberto Gradim-Hotel Manager

Dublin, Ireland
Reviewed 4 January 2017

Myself, my partner and our friend stayed here in January 2017. The hotel is approached via an impressive driveway and the setting is great in the Quinta das Lagrimas Garden. If staying here make sure to get out to explore the great gardens and forest - there's an especially amazing Sequoia tree! We arrived a little earlier than the check...

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Helpful?
1Thank Seanie1
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear guest, Thank you for your time. We will take in consideration all your comments in order to improve our services. Thank you. Pedro Catapirra Hotel Manager

Reviewed 28 December 2016

Attached to a golf course with a long driveway this hotel has an impressive presence, until you scratch the service. We were allocated room 10 which is clearly one of the superior rooms in the hotel. We settled in and then I noticed that the room overlooked a courtyard where staff were wheeling trolleys. As they could not guarantee that...

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Helpful?
Thank Pammelb
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear guest, Thank you for your time. We will keep improving on your comments and informations. Many thanks. Pedro Catapirra Hotel Manager

Reviewed 25 December 2016

The hotel is good but it does not allow you the flexibility of changing the arrival date. I wanted to delay my arrival and to come on December 25 instead of December 22. All other hotels allowed me to make the change except for this one. The accommodations are fine but they said that I will have to lose my...

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Helpful?
1Thank Jacob A
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear Guest, Thank you for your comment. We will take in consideration all of your comments. Best regards. Pedro Catapirra Hotel Manager.

Denver, Colorado
Reviewed 5 December 2016

Showed up and the hotel did not have our reservation. They were pretty hostile about it (though it was their fault). They treated us awfully, then finally found the reservation, but never apologized or tried to compensate for it in any way. The guests here are a bit older than we are (30's), and the hotel is not set up...

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Helpful?
1Thank Corie R
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear guest, Thank you for your comment. I'm sorry for your experiencie at Quinta das Lágrimas. We will absolutely improve regarding all aspect you have mentioned. Best regards. Pedro Catapirra Hotel manager

Burlington, Vermont
Reviewed 2 December 2016

This is a large palace with a more modern wing attached. Palace rooms are elegantly preserved. You can choose to stay in the more traditional palace rooms or in the modern wing. I agree with a former reviewer that the ground floor rooms in the Palace were damp and musty and reeked of air freshener. (I have asthma and definitely...

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Thank kathy46818
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear Guest, Thank you for sharing your experience. Please try to come back soon to dine in our Arcadas Restaurante. It's a must in Coimbra. Best regards, Pedro Catapirra Hotel manager

Tokyo, Japan
Reviewed 1 December 2016

Poor service and no patience to customers. I felt insulted when front desk lady yelled at me. Room is pretty small and old,but bed is ok. If you have luggages, don't expect staff will help you. (After we check out, wait half hour and no one want to help us to move luggages downstairs) BTW, there is NO ELEVATOR, you...

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Helpful?
1Thank CL2521
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear guest, I'm sorry that your experience was not perfect at Quinta das Lágrimas. I find it improper and strange that professionals that every day get excellent reviews yelled at you, I will find out what happened and take the necessary measures. Regarding our restaurant, again we are sorry that you haven't witnessed why we have so good reviews in...

Corte Madera, California
Reviewed 24 November 2016 via mobile

We stayed a delightful night in the incredibly romantic property. The building itself is an amazing period piece to wander. (Room 9 in the old part, I would not particularly want to stay in the new addition, as it is contemporary, but still gives you amazing solitude. Staff was super helpful, restaurant was 5 star, service perfect. They just missed...

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Helpful?
Thank mtngate
THEMAHOTELS, Diretor-Geral at Hotel Quinta das Lagrimas, responded to this review

Dear guest, Thank you very much for your comment. It's a great pleasure to know that our staff, our service, our hotel met your expectations and that you enjoyed so much your stay with us. Please come back soon. Best regards. Pedro Catapirra Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Hotel Quinta das Lagrimas

Address: Rua Antonio Augusto Goncalves | Santa Clara, Coimbra 3040-241, Portugal
Region: Portugal > Central Portugal > Coimbra District > Coimbra
Price Range: €138 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Quinta das Lagrimas 5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Quinta Das Lagrimas Hotel
Quinta Das Lagrimas Coimbra
Hotel Style:
#2 Luxury Hotel in Coimbra
#2 Family Hotel in Coimbra
#2 Romantic Hotel in Coimbra
#6 Business Hotel in Coimbra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Quinta das Lagrimas staff and other travellers.
5 questions
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Herzliya, Israel
11 months ago
Berkeley, California
over a year ago
Sydney, Australia
over a year ago

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Questions? Get answers from Hotel Quinta das Lagrimas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in the Palace section is worth it !”
Lizabi, 27 Mar 2017 | Read review
“The character of rooms in the older palace section is different from the modern addition. Ask when booking if this is important to you”
jss697, 20 Feb 2017 | Read review
“Ask for a garden view if staying in spa wing”
Seanie1, 4 Jan 2017 | Read review
“try for the new wings and not too far away from the main part of the building.”
37SusieB, 6 Nov 2016 | Read review
“All rooms are first class”
C9822HBhelena, 28 Oct 2016 | Read review
5 of 5