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Traveller (271)
Room & Suite (73)
Pool & Beach (23)
Ratings and reviews
Certificate of Excellence
  • Excellent24%
  • Very good51%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
“the hotel staff”(14 reviews)
“yogurt”(16 reviews)
“pancakes”(11 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
4 Star Hotel
View all hotel information
Location and contact
Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
16.7 km to Lajes Airport
64 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (475)
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194 results
Traveller rating
64
92
26
8
4
Traveller type
Time of year
LanguageEnglish
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64
92
26
8
4
Show reviews that mention
All reviewsthe hotel staffyogurtpancakesbreadgarden viewbreakfast buffetupstairs barbus serviceocean swimmingwould stay againnice hotelliving areavery nice stayinside pooldive shopcouples massagemonte brasil
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1 - 5 of 194 reviews
Reviewed 2 weeks ago

Rooms very clean and comfy, full incredible breakfast, staff VERY helpful, local bus picks up1/2 block away for local rides to downtown and other places. Would stay again. We had a large group and all enjoyed it.

Thank normasAlbuquerque_NM
Reviewed 4 weeks ago via mobile

This is good value for money if you want to eat in a calm place and with good service and a fairly big selection of high quality dishes. All included, even wine and coffee. A table with cold starters including local specialties and then two...More

Thank AlexanderNevermind
Reviewed 2 June 2018

The hotel looks nice from the pictures but we were very disappointed. The shower door was filthy and the bathroom had an unpleasant smell. We were charged $86.00 for an international phone call and I remained convinced we were drastically overcharged. Lastly, we requested a...More

Thank WelbyPlacerville
Response from Joaquim D, General Manager at Hotel do CaracolResponded 3 June 2018

Dear Welby, Thank you for staying at Hotel do Caracol. We, at the Hotel do Caracol, are commited to deliver a fantastic experience and go above our guests expectations. Sometimes it is not achived but we keep on our way to get there. we´re sorry...More

Reviewed 26 May 2018 via mobile

We loved this hotel. The location is seaside and we had a view with a lift style room. The balcony is spacious and comfortable. The natural pool and pool area is clean and comfortable. The bar for light snacks was quaint and friendly and the...More

1  Thank cpottle13
Reviewed 11 May 2018

I enjoy everyone from this hotel they all have excellent customer service skills and they go all out to ensure that your stay is wonderful! Front desk staff is amazing!!! The rooms are nice and Angela they bartender is awesome!

Thank Divabronx
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$67 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (271)
Room & Suite (73)
Pool & Beach (23)
Dining (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jan91649
22 March 2018|
AnswerShow all 2 answers
Response from Gavin F | Reviewed this property |
Not sure. Rented a car from airport. Essential for getting around the island. Glad I upgraded to the diesel. Actually cheaper than gas. Glad I had the extra torque up some of those island hills. Especially with two... More
1
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Kittycows
14 January 2018|
AnswerShow all 3 answers
Response from Gavin F | Reviewed this property |
There’s plenty of taxis but no Uber yet! I rented a car and am glad I did. So much exploring. You drive on the right but roads are very narrow. Pools are not heated except indoor. It’s cold this time of year. 59 at night 72... More
1
Vote
Room Tips
"Pay a little more for the ocean view, worth it!"
Read review
"One bedroom suite was nice.Very roomy."
Read review
"I do not know about the rooms since we ate there, took a tour around the outside and part of the inside but..."
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"Definitely get water view and preferably a suite if you like more space."
Read review
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