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Hotel do Caracol

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312 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Wellesley, Massachusetts, United States
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW via mobile

Very nice views from the grounds. It's kept up well and the rooms are well appointed. Wifi worked well in my room as well but you may have problems in some. I've taken a point off because both their steam room and Turkish bath were broken, and the beds were a good bit more firm than I'd prefer.

Helpful?
Thank Andrew H
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Positives: The hotel staff was wonderfully helpful and very friendly! The outdoor pool and hot tub seemed nice although we weren't able to use them due to weather. We had a very relaxing hot stone couples massage, the spa is small but offers a variety of great services. Negatives: The facilities were run down, the indoor hot tub was so... More 

Helpful?
1 Thank Erin B
Honolulu, Hawaii
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here during Valentines Day, booking a package on Living Social. We have visited The Azores twice his year and Caracol was the first hotel we stayed in. We upgraded our room and given the corner ocean view room on the top floor! Amazing for only 10€ more per nite. The included breakfast was very good. Coffee, juice, tea,... More 

Helpful?
2 Thank Anne96815
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Request a sea-view room....they look out over the bay that has swimming and sunbathing access! This is a wonderful little hotel that offers excellent service, clean rooms and very good morning breakfasts.

Helpful?
1 Thank Doug B
Massachusetts
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

Spent a week at this hotel in November. Had difficulty with check in and waited in the lobby for 4 hours. After checking to see what was going on, was told they did not have my request for upgrade. They did not seem keen on honoring it until we showed them the email they sent confirming the upgrade. Room is... More 

Helpful?
1 Thank MShevlin
Selden, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2016

First of all the staff were all wonderful! Everyone we encountered was gracious and helpful. The room is typical a bit small but not too bad. The bathroom is a little weird but hey it's Europe! Bidet anyone? The beds are very, very firm. We created a solution by lining the mattress with blankets and a decorative quilt. The maid... More 

Helpful?
3 Thank Georgine D
Chicago, Illinois
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016

Pleasant accommodations with a good pool and beach right on site. Easy walk to the center of town. Helpful desk staff got us in contact with a car rental as well as provided recommendations for dinner places. There is a dive shop inside the hotel. Breakfast was included in our rate.

Helpful?
1 Thank bonnie_voyagie
South Venice, Florida
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 October 2016

We enjoyed our stay here. Hotel and rooms very quiet. Great location on a bay although a good 15 minute walk to stores and restaurants which we enjoyed. Wonderful fitness centre which had public access as well which provided opportunity to mingle with locals.Buffet breakfast in morning was plentiful and inviting. Rooms had nice balconies and good size mini fridge... More 

Helpful?
2 Thank agbarry
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016

What a pleasant surprise to be upgraded to a suite with a loft for the last four days of a two week vacation in the Azores. Our room had an ocean and garden view and two bathrooms. The suite was very clean and amenities were supplied. The beds were very comfortable. There is a bar fridge and safe in the... More 

Helpful?
3 Thank Marg H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 October 2016

Best hotel we stayed at! From our check in that was very welcoming and warm to the room itself, the view and the staff. The room was very clean and comfortable with a seperated sleeping area, it had refrigerator, a TV and a balcony with a great view. The view itself is worth everything (we highly recommend the view to... More 

Helpful?
2 Thank Hanny H

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting

Additional Information about Hotel do Caracol

Address: Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
Region: Portugal > Azores > Terceira > Angra do Heroismo
Price Range: €54 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Caracol 4*
Number of rooms: 100
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Also Known As:
Hotel Do Caracol Angra Do Heroismo, Terceira, Portugal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Caracol staff and other travellers.
31 questions
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Lynn, Massachusetts

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Questions? Get answers from Hotel do Caracol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seview room.....gardenview also good.”
 of 5 bubbles 743dougb, 13 Nov 2016 | Read review
“Make sure your curtains are drawn at night. Guys peer in at night on the cove side.”
 of 5 bubbles MShevlin, 7 Nov 2016 | Read review
“Higher floor with bayside view.”
 of 5 bubbles agbarry, 23 Oct 2016 | Read review
“Ask for an upgrade.”
 of 5 bubbles 742margh, 18 Oct 2016 | Read review
“Room #427 is the best--top floor, outer corner, queen bed”
 of 5 bubbles rarin2go, 8 Oct 2016 | Read review
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