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Vila Nova Hotel

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716 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Markham, Ontario
Reviewed 27 January 2017

The hotel has all modern conveniences. The location is excellent. Our balcony room was clean and well maintained. All the staff we dealt with were pleasant and prompt ; the front desk staff was very friendly and we never felt rushed. And bacon!

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Thank thehyperkoala
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. thehyperkoala, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for all of your compliments. It is great to know that we managed to make you feel comfortable! Bacon is life! :) We hope to have the privilege of welcoming you again in...

Lisbon, Portugal
Reviewed 13 January 2017

The service received was completely excellent. People were all cordial and friendly. Its location is also perfect. Room was always neat and clean. Next time I come visit, I will surely think of Vila Nova again.

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Thank mariaamparoalonsoc
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. mariaamparoalonsoc, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for your compliments. We can't wait for your next visit. We hope we can host you again! Kind regards, Vila Nova Hotel PLATANO HOTELS

Oliveira do Bairro, Portugal
Reviewed 9 January 2017 via mobile

Our stay of 4 nights was wonderful.... Housekeeping service very professional ..... All the staff is very professional and friendly. It meets and exceeds the *** rating. Very good if you are in the Island for sightseeing... also very for business. WiFi functional in the rooms for email use and if for some reason you need a better signal just...

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Thank Gunther1978
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Gunther1978, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Exceeding our guest's expectations in truly the best feeling there is. It makes us very proud to hear that our performance exceeds that of a 3 star hotel. The mention to the coffee machine issues...

Sundridge, Canada
Reviewed 6 January 2017

Great clean room with perfect view of the fantastic fireworks. Our group contemplated going down to watch, but decided to take our chances and stay at the Hotel. It was a good choice. There was a party at the hotel. We enjoyed dinner in the restaurant bar and were able to watch without going out in the rain!

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Thank ocal2017
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr.(s) ocal2017, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It makes us very happy to know that you enjoyed our New Year Dinner and that we proved worthy of your choice! We hope to have the privilege of welcoming you again in our Hotel,...

Mississauga
Reviewed 28 December 2016

This is an excellent price/quality hotel, situated on a quite street and less then 10 minutes from de center. Breakfast is adequate and the service excellent. The room size is good, the bathroom was very clean.

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Thank Jorge Diamantin... M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Jorge Diamantin... M, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It makes us really happy that your experience in our Hotel was a pleasant one. It is a great sign that our guests leave the hotel with the feeling of money well spent...

Winnipeg, Canada
Reviewed 19 December 2016

My wife and I stayed here from Dec 1-7/16. We arrived on an early morning flight and got to the hotel about 8AM. Check in normally isn't until much later and our room was not ready but they offered to have a room ready by around 10AM. They also offered to lock up our bags for us. We were about...

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1Thank Greg L
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Greg L, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We can't thank you enough for all your compliments e detailed description of your experience in our hotel. Adapting to our guest's needs is one of our priorities. Flexibility and attention to detail are...

El Cajon
Reviewed 11 December 2016

I was a little surprised to see that there were no soaps or anything to use in the bathroom I needed extra towels I couldn't find the ice machine just general little things that I thought they could have

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Thank Anna Isabel B
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Anna Isabel B, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We are also surprised for some of your comments. Every bathroom of every room has two soap/shampoo dispensers. Regarding the ice machine, we don't have that in the hotel, however our guests can...

Hamilton, Canada
Reviewed 8 December 2016

Pros: Free breakfast buffet with fresh fruit, cheeses, deli meat, scrambled eggs, beans, cocktail Weiner's, various breads, cereals and sometimes bacon and hard boiled eggs. Located in central Ponta Delgada. Rooms were clean and quiet. Had a pool and rec room. Cons: Rock hard bed. The front desk staff wasn't the nicest. No shampoo or conditioner in the bathroom. All...

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Thank Amanda M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Amanda M, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for your detailed evaluation. We appreciate your compliments to our breakfast. However, not any less important, your comments about our staff is very important to us. We are normaly praised for the...

Wyoming, Canada
Reviewed 5 December 2016

We picked this hotel based on other's reviews and were not disappointed. It is not a 5 star hotel but is still very good. The rooms and all other parts of the hotel were clean and comfortable. The service is excellent and the staff are always eager to help with anything required, from booking cars or tours to making restaurant...

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Thank Dav J
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Dav J, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad that you had a pleasant stay. The price/quality ratio you mentioned makes us very proud! We can't thank you enough for such a detailed review. It is very important for us to...

Wroclaw
Reviewed 2 December 2016

Almost everything was excellent. Thank you for the warm welcome. We are very happy to recommend the hotel to friends. We hope that visiting the island, we will be able once again to host the Vila Nova

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Thank laurakatarynam
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Laurakatarynam, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for all your positive feedback. Your recomendation of our services to your friends and family is better than any other type of publicity. It makes all of our team very proud...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: €43 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Portugal - Azores
Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Vila Nova Hotel staff and other travellers.
8 questions
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Questions? Get answers from Vila Nova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed facing the ocean.”
 of 5 bubbles holiday005, 22 Mar 2017 | Read review
“The neighborhood was very quiet. Front of the hotel looks out on the old fort.”
 of 5 bubbles amypE7739BW, 20 Mar 2017 | Read review
“Rooms are very clean, good beds.”
 of 5 bubbles antoniomL3459QF, 19 Mar 2017 | Read review
“Rooms facing the ocean are very nice with a great view of the town.”
 of 5 bubbles 115teds, 2 Mar 2017 | Read review
“We overlooked pool on backside. Be mindful of airport not far away. Did not bother us.”
 of 5 bubbles R8731LZsandrac, 24 Feb 2017 | Read review
5 of 5