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Vila Nova Hotel

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714 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Oslo, Norway
Reviewed 28 February 2016 via mobile

clean hotel. the bed was good, a little hard but we like that. close to the airport, but was not bothered by noise! The staff are friendly and helpful. Breakfast was ok, missed some vegetables! There are in-room safes, but getting to use it you must pay 5 euro, which you get back when you leave! Free wifi. I would...

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Helpful?
1Thank Anette H
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Anette H., first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It sure is a great feeling to see how pleasant your stay was. This is only possible because of a team of dedicated professionals, focused on providing the best service and adapting to the...

Strathroy, Canada
Reviewed 25 February 2016

We had a very nice vacation, made possible by helpful staff, very good command of English, and great professional attitude and enthusiasm. In particular our room was maintained daily efficiently and a little lady at the bar was over-run with clients one night and she was terrific in getting everybody served and satisfied.

Review collected in partnership with this hotel
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1Thank Gary James H
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Gary James H, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad our team was able to provide a quality service and managed to make you feel comfortable at all times! Platano Hotels is graced to have a dedicated, professional, and extremely capable...

Ontario, Canada
Reviewed 20 February 2016

Very good. Location was handy to all services,, the food was very good and the beds were comfortable and quiet. The tour people were helpful and courteous and we enjoyed walking around the city center..weather was great not any rain in two weeks

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Thank davidsydneyp
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Davidsydneyp, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad to read such a nice review and especially to realize we were able to meet your expectations and to be a positive asset for your azorean experience. We couldn't be happier that the...

Wroclaw, Poland
Reviewed 8 February 2016

Very good location close to outgoing road, but still close to dwontown. Secure, private parking in backyard. Comfortavle room with big bed and balcony, thie view was OK, but could be better. Helpful and kind stuff. Hotel was clean. The only disadvantage was food served on breakfast, every day the same, small variety and very low quality. After few days...

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Thank pdabro_732179
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. pdabro_732179, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad we could help you have a good experience in São Miguel. Your positive review is a greatly motivating for everyone working at Vila Nova Hotel! We can't overlook your comments regarding the breakfast....

Bialystok
Reviewed 7 February 2016

Very good located. Close to the airport and old town. Private parking very useful. Breakfast quite ok except lack of vegetables and bad coffee. Very polite and co-operatve staff at the reception desk.

Review collected in partnership with this hotel
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Thank adamkP4490YI
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. adamkP4490YI, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're very happy for such a positive review. It is most satisfying to realize we could contribute to your experience in São Miguel! However, as you pointed out, there are always aspects that can be...

Sarnia, Canada
Reviewed 2 February 2016

We thoroughly enjoyed our stay at Vila Nova Hotel. The staff were very helpful, assisting us with some island tours. Hotel was quite comfortable and just a short walk to the city centre. View from our room of the water front was beautiful. Il least liked the pillows, they did not provide much support. The trip from the airport is...

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Helpful?
Thank Kim K
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Kim K, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. On behalf of everyone on our team, we couldn't be prouder of your your words. It is a daily effort, and having it acknowledged by our guests is the motivation we need to keep...

Lewes, United Kingdom
Reviewed 31 January 2016 via mobile

Lovely stay at the Vila Nova. The staff were all very friendly, polite and helpful. The hotel was spotlessly clean. Good location - just a 10 minute walk into the city centre. The breakfast had a good selection including fresh fruit, cereals, yogurts, selection of breads, cheese and meats and a small selection of hot food such as scrambled egg...

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1Thank deborahportcoutj
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. deborahportcoutj, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Our team is tremendously proud of being able to fulfill all of your needs during your stay. It is most satisfying to realize that our team managed to meet your expectations! We hope to have...

Leatherhead
Reviewed 31 January 2016

Decided to take advantage of cheapo Ryanair fares for a 4 night break in the Azores in January. Had looked in on but not stayed at the Vila Nova in October when last visiting. This is an excellent hotel for a break in Ponta Delgada . It was very good value for money. Occupied a twin room on the second...

Review collected in partnership with this hotel
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1Thank michaeljohnw831
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. michaeljohnw831, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. On behalf of the Vila Nova Hotel team, thank you for such a detailed review of your experience and our performance. It is such a great honor to realize that we managed to meet your...

Toronto, Canada
Reviewed 31 January 2016

Just a 5 minute walk to the gates of Ponta Delgada & the many restaurants in the area including the harbour. The front desk was very helpful in giving advice as to the better restaurants and walk times to each. Rooms were roomy and cleaned everyday with a pleasant cleaning staff. My wife forgot an item in the room on...

Review collected in partnership with this hotel
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Thank Andre F
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Andre F, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier that you enjoyed your stay at São Miguel and that we could contribute to that that experience! We hope to have the privilege of welcoming you again in our Hotel....

Barrie
Reviewed 29 January 2016

We were very happy with our hotel. The rooms were clean and staff was friendly. The breakfast was good with a good selection. The location is within walking distance of all attractions. Market located around the corner for wine & Sao Jorge's cheese.

Review collected in partnership with this hotel
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Thank lindamariec2016
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. lindamariec2016, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Our team is flattered by your review and very happy for providing a service up to your expectations. We can see you did not miss on some of the best products we have in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: €43 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Portugal - Azores
Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Vila Nova Hotel staff and other travellers.
8 questions
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Questions? Get answers from Vila Nova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed facing the ocean.”
 of 5 bubbles holiday005, 22 Mar 2017 | Read review
“The neighborhood was very quiet. Front of the hotel looks out on the old fort.”
 of 5 bubbles amypE7739BW, 20 Mar 2017 | Read review
“Rooms are very clean, good beds.”
 of 5 bubbles antoniomL3459QF, 19 Mar 2017 | Read review
“Rooms facing the ocean are very nice with a great view of the town.”
 of 5 bubbles 115teds, 2 Mar 2017 | Read review
“We overlooked pool on backside. Be mindful of airport not far away. Did not bother us.”
 of 5 bubbles R8731LZsandrac, 24 Feb 2017 | Read review
5 of 5