We had a wonderful stay at this eco friendly hotel. The rooms are cosy & comfortable & very pretty to look at. Small bats live in the stonework. It’s fun to see them flying around. They have an awesome swimming pool. The kids loved jumping in. There is also a sea cove to swim in but you’d need to be a confident swimmer. Breakfast buffet was basic but nice. The restaurant was great for evening meals & lunches. Set within a beautiful outdoor garden. Watch out for the cheeky small birds trying to get any leftovers! Service was excellent.
Very nicely located Hotel, with a great swimming/ and natural pool at the seaside. The restaurant serves great food and the staf is super-friendly. Lajes is a small and cosy town and Madalena is a 30 mins drive away. Definitely recommend a car. Really enjoyed our stay here!
Very beautiful hotel with great natural views, set in the forest on a cliff of an ocean. Those who complained about dated utensils, humid rooms, not working TV, rusted metal parts and electrical outlets they do not realise that Pico island, Azores is 1700 km away from the closest continent and that because of high humidity everything rusts within weeks or months. Those things are expensive to replace and the hotel management may have other plans to spend the earned money than on the electronic, electric appliances and utensils and room upgrades. READ ON if you want to read the MOST IMPORTANT reason why it is not perfect as a 4 star hotel. The attitudes of the Azoreans (Portuguese) are more direct and there is that insular mentality and the most important reason is that there is a SEVERE LACK of (quality) contractors, servicemen and workers and their attitudes to working hours, work in general and their attitudes to work quality is very poor. The Azorean (Portuguese) people prefer family values to work and if they don't have to they will not work and you can not force them to work. So think about how hard and how difficult for the hotel owners to have all those things repaired and kept intact while there are no reliable servicemen and workers on the island of Pico and probably in the entire Azores. The best men have left for Bermuda, Germany and other countries and only the worst and the slowest workers remain on the island who usually have poor health such as back issues etc. So those expats and investor who wish to have their ruin restored on Pico beware - you will lose half of your life trying t do that and the quality will be very poor. That is unless you are extremely lucky and hire foreign workers at a high expense.…
This was probably one of the most beautiful places I’ve ever stayed. Absolutely stunning hotel set on the rocks by the sea on Pico Island. Feel like the photos don’t do the place justice. The various gardens were gorgeous and my highlights were probably the whale watching towers, sea trail and swimming pool
The first room smelled like mold and we got sick, the 2nd room was dirty and uncomfortable beds. The breakfast is more hostel style with not many choices and some things don’t get filled up anymore, so first come first serve. The staff is unfriendly and doesn’t care about the guests preferences. The sun deck or zen garden are so neglected that they are not usable anymore.