Jupiter Marina Hotel
Estrada da Rocha 2 Sitio de Sao Franscico, Portimao 8500-804 Portugal
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#2 of 81 hotels in Portimao
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
This brand new Adults Only 4-star property features a prime location, just 100 metres from Portimão riverside and about 1km from the Marina and Praia da Rocha beach. The museum of Portimão and the city centre are only a stroll away. The complimentary beach shuttle service the hotel design, the idyllic views over the River Arade at rooftop swimming pool, the local flavours at Facho Restaurant as well as the exclusive Rio SPA & Gym facilities complete the offer for this exciting new property. Featuring an "adults only" policy, exclusively for guests over the age of 16, the Jupiter Marina Hotel is the perfect choice for a peaceful holiday or a getaway break for two. Please note that the SPA and Gym facilities will be available from March 2018. Maximum capacity in rooms is 2 adults. Please note that extra beds and cots are not available.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Boating
Free shuttle or taxi services
Paid private parking on-site
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Diving
Hiking
Snorkelling
Windsurfing
Walking tours
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Location
78Somewhat walkable
Grade: 78 out of 100
22Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Estrada da Rocha 2 Sitio de Sao Franscico, Portimao 8500-804 Portugal
Name/address in local language
Getting there
Car HireSee all Portimao car hire
1365Reviews145Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The hotel had very serene decor and felt like a relaxing and comforting environment throughout our stay. Breakfast was lovely and had great variety. The shuttle to the beach was really handy to have available. We felt secure knowing that there was always someone available at the reception, and the staff were very friendly and always happy to help. Overall a great place to stay, we would visit again
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
***** AVOID AT ALL COSTS ***** organised to stay at this hotel for 5 days for our honeymoon and was given 2 single beds pushed together. I let this go and didn't complain, then had lunch at their rooftop bar, ordered a couple of burgers and chips. It took 8 mins from ordering it to being served it. this was at 2PM and was sick throughout the entire day and ended up vomiting. (Me and my Wife) when we returned to the hotel to have our dinner which was pre-paid, was sworn at by the hotel restaurant staff in Portuguese, they didn't realise that I understood. (sworn at because we arrived for dinner at 8:50pm and no other clients in restaurant so wanted to clear up) went to try duck that was put out to eat and then was told that it was under cooked and started swearing in Portuguese to the chef. me and my wife decided to leave the restaurant and highlight the situation and asked to speak to senior management. The following day, we spoke to Senior Management Catia Viera - Assistant Hotel Manager explained the whole experience and told her that we didn't want the hotel food anymore for obvious reasons. she agreed and explained that I would have to highlight my refund request of half board to my booking agent lastminute.com. upon retuning from our holiday, we highlighted the issues raised and have been informed that we will not have a refund because the bar food wasn't in the restaurant food. it's from the same kitchen and same location, they completely disregarded the swearing and unprofessionalism. I will never go to this hotel again, completely spoilt the occasion. Don't go, under any circumstances.…
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: terrible views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I highly recommend this hotel. It is lovely- it's new; the staff are very helpful and friendly. The breakfast buffet is great too. They have a shuttle up the street to the main area. This is a great hotel for the Portimao area. It's probably best to have a car to get around or sign up for day tours.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Elsa Azevedo, General Manager at Jupiter Marina Hotel
Responded 2 Dec 2022
Dear michmich805, Thank you so much for sharing your evaluation and for choosing our Jupiter Marina Hotel Couples & Spa. We are so happy to know that you highly recommend us and that you had a memorable experience with us! We do really appreciate your comments regarding our helpful and friendly staff and our services. All team wishes you all the best and looks forward to welcoming you another time in the future. Kindest Regards, Cátia V. || AGM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very great hotel. It was clean, friendly and amazing decor. I would definitely recommend this hotel to anyone going to Portugal. The staff were attentive and nice. The breakfast buffet was tasty and frequently restocked.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really enjoyed stay here. Great value. Great amenities. Pool and spa great! Nice gym but didn’t have a chance to use. Nice walk to restaurants along the water. Rooms nice. Views good too. Loved the upper floor bar!
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I highly recommend this hotel which has amazing rooms, spa, and selection of food and drinks. The hotel is across the road from the marina and the museum which is a great location. There is also a regular shuttle to the beach. The staff are very friendly and helpful, in particular Ines who is lovely and made my stay even more wonderful :)
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff were amazing, and went out of their way to help my girlfriend who had food allergies. The spa was the best I’ve ever seen and the bed was really comfortable. The hotel is great value for money
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great Holiday.only thing if you book a river view you will be also over looking a main busy road. That's the only thing I would say. Hotel was lovey all in all fabulous holiday.roof top pool was lovely. Staff were Great.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is one of the most relaxing hotels I have ever stayed in. It is immaculate, welcoming and friendly. Each member of staff is helpful and will go above and beyond. The beds are very comfortable and the rooms are lovely. We stayed bed and breakfast and the food was varied and of a high standard. The rooftop pool and bar was amazing! Views, cocktails and food all made the holiday! The bar staff work hard and are very friendly ! All in all an amazing stay at a hotel I will never forget! Highly recommend !!!
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Take a trip to the village of Alvor! With it !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service from all members of staff during our 3 night stay was faultless. The Hotel is kept in excellent condition with cleanliness obviously a high priority. Breakfast was enjoyable with a good variety of food on offer and helpful staff. We only had a couple of small issues. Firstly the price of the rooftop bar was pretty expensive and the service from the staff was quite slow, we waited almost 45 minutes for drinks one day but they were always apologetic for the length of wait. And secondly, the location of the hotel wasn’t fantastic, especially the rear of the hotel where you have multiple tower blocks and a pre school which created a lot of noise during the day (as you’d expect them to but not what we wanted to experience on the rare occurrence of a child free holiday). We would have liked to use the spa facilities but the prices were quite high so we didn’t use them so cannot comment on those facilities. Overall an enjoyable stay …
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Elsa Azevedo, General Manager at Jupiter Marina Hotel
Responded 30 Nov 2022
Dear FFWS2k17, We would like to thank you for choosing our Jupiter Marina Hotel Couples & Spa and for the time you spend sharing your feedback with us. Thank you so much for your description of "Excellent Staff", it is the reward for the work and dedication of all the team members! We are delighted to see that overall you had such a positive experience with us. We do regret to know that the location and the prices of our rooftop bar and spa had a less positive impact on your stay. We do really appreciate your constructive feedback and we are very sorry about the wait for the drinks, We have high standards of service and our main goal is the provide the most special and memorable experience for all our guests. All team wishes you all the best and looks forward to welcoming you in a near future. Kindest Regards, Cátia V. || AGM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$64 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlgarveFaro DistrictPortimao
NUMBER OF ROOMS
150
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Claim Your ListingJUPITER MARINA HOTEL - UPDATED 2023 Reviews
Frequently Asked Questions about Jupiter Marina Hotel
Which popular attractions are close to Jupiter Marina Hotel?
Nearby attractions include Museu de Portimao (0.2 km).
What are some of the property amenities at Jupiter Marina Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Jupiter Marina Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jupiter Marina Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jupiter Marina Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Jupiter Marina Hotel?
Conveniently located restaurants include Marisqueira a Fabrica Portimao, O Holandês dos Caracois, and Faina.
Are there opportunities to exercise at Jupiter Marina Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jupiter Marina Hotel have an airport shuttle?
Yes, Jupiter Marina Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jupiter Marina Hotel have airport transportation?
Yes, Jupiter Marina Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Jupiter Marina Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Portimao.
Are any cleaning services offered at Jupiter Marina Hotel?
Yes, dry cleaning and laundry service are offered to guests.