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24/12/2017 25/12/2017
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    Pousada Palacio Estoi

    Rua Sao Jose, Faro 8005-465, Portugal
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    24/12/2017 25/12/2017
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     2 people are viewing this hotel
    SAVE US$29
    Traveller (690)
    Room & Suite (150)
    Dining (82)
    • Excellent46%
    • Very good37%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “old palace” (41 reviews)
    “modern wing” (17 reviews)
    “dos sentidos” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (749)
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    1 - 5 of 399 reviews

    Reviewed 3 weeks ago

    My husband and I stayed for four days in November. I was a bit concerned when I read some of the reviews from October, but we had no issues of any kind. Gisele in the reception came out to help with our luggage, checked us...More

    1  Thank taraxacum2016
    Reviewed 7 November 2017

    I have to say this has to be one of my most favourite ever hotels. The gardens, flowers and birdlife in the gardens are exquisite and the restoration of the Palace just breathtakingly beautiful, with a complete juxtaposition of ultra modern swimming pool area and...More

    1  Thank SiobhanS
    Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 4 weeks ago

    Dear guest, The Estoi Pousada would like to thank you for your excellent review. We would also like to say that the enthusiasm of your review gives us the great feeling of happiness and proud. We are all very happy to hear that you have...More

    Reviewed 26 October 2017 via mobile

    Beautiful place however it's in the middle of nowhere, a hired car is a must! Not happy with the customer service at all, tried to arrange a spa treatment but all my messages got ignored. For so called a luxury place I was truly expecting...More

    1  Thank Justyna W
    Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 29 October 2017

    Dear Guest, We are sincerely grateful for your feedback, and to give us the opportunity to improve our services. We are sorry for the inconveniences you experienced at our hotel; the incidents described do not reflect our standards. Your comments were already forwarded to our...More

    Reviewed 22 October 2017 via mobile

    We are Amigos de Paradores and know what to expect staying in restored period buildings in Spain. It was our first experience at the Portuguese equivalent, a Pousada. This one is listed as a member of the SLH so it's character, amenities and service is...More

    1  Thank FootlooseSingapore
    Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 29 October 2017

    Dear Guest, Thank you very much for choosing Pousada de Estoi for your recent stay in Algarve, and for your great review. It is really gratifying to learn that you truly appreciated the Pousada and the ambience, and that your experienced great service and hospitality....More

    Reviewed 16 October 2017

    Frankly I am stunned to learn this property has a manager. I never would have guessed it given that during my stay there was no evidence of any supervision on site. I booked two rooms for four nights. We were very excited by the appearance...More

    2  Thank cmcfong
    Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 29 October 2017

    Dear Guest, Thank you so much for taking the time to post this review. We would like to apologize for all the inconveniences you experienced, it is not that kind of service that we want and we are accustomed to provide to our customers, for...More

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    #5 of 28 hotels in Faro
    0.3 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$93 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Faro
    • #1 Family Hotel in Faro
    • #3 Luxury Hotel in Faro
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
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    • Location
    • Portugal >
    • Algarve >
    • Faro District >
    • Faro
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    Traveller (690)
    Room & Suite (150)
    Dining (82)
    Pool & Beach (73)
    Hotel & Grounds (639)
    Family and Play Areas (9)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    1 August 2017|
    AnswerShow all 4 answers
    Response from Hans_Iliano | Reviewed this property |
    Yes, it's better to make a reservation for the restaurant.
    26 May 2017|
    AnswerShow all 6 answers
    Response from Doulos | Reviewed this property |
    There is a local bus at 10.10 -10min walk from hotel. Takes 15 mins and costs 3.40 Euros. Takes you to bus station. Return jounrneys are late morning and mid to late afternnon from Stance 4. If you miss the 10.10 there is 2... More
    25 April 2017|
    AnswerShow all 2 answers
    Response from waterloomole | Reviewed this property |
    Almost certainly much cheaper to pick up car at airport or Faro town centre, avoiding the bus or taxi to the Pousada as well.
    Room Tips
    "Service was excellent, room and sleep quality very good. For some reason the "click to rate" did..."
    Read review
    "Avoid floor zero"
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    "You can have a long walk as the rooms are in a modern extension on one corridor, ."
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    "Some rooms are a long walk from reception area"
    Read review
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